Customers` Favorites
Customers` Favorites
“Normally I LOVE this place ... not tonight. 45 mins in the drive through to get a cold burger handed to me , minus my concrete. She said she would go back and get it. Waited 10 more minutes , went inside , the line is out the door . Asked for my concrete, they handed me a completely melted cup of custard .... I asked for my money back. They had plenty of help , but no organization . They were all running around doing 2 or 3 different things , not organized at all, The manger was no where to be found .. I was told she was in the bathroom. When she finally came out , she had an I do nit really care what your complaint is attitude . I got my money back and left ... normally the food is hot and fresh, it takes a bit , but I have never seen such a mess as tonight !“
Customers` Favorites
“fast service, friendly and courteous employees, good blizzard's“
Customers` Favorites
“3rd time in a row... waited 5 mins each for two cars ahead of me to even start their order then caught in line for another 20... i could see the attendant giving and taking back wrong bags and of course my order was wrong when i drove up... was then handed a large coke that felt awfully light... opened it up and it was packed to the brim with crushed ice and about 4 ozs of flat soda -- cup was less then half full... I asked for a new one when she handed me a bag of soggy cold tots and a cold bacon cheeseburger... she didn't like that I was mildly frustrated so I just drove away without my replacement soda or a refund -- and my cold soggy crap that I threw away in disgust... just didn't wanna be there anymore and because only God knows what would have went into the replacement... again, 3rd time is a charm... I get the labor environment -- but this one should close until they can properly staff... ain't fair to paying customers... I mean, really... get a grip... she didn't even give me a receipt -- though I got a prompt receipt from the bank... only thing they do well is charge those cards immediately...“
Customers` Favorites
“Great custard place in town. Always great service and delicious ice cream. What I love the most is the family friendly environment. If you are just passing by or local. You should definitely try Uptown Scoops. The location is perfect by our library.“
Customers` Favorites
“Please I’m begging you do a banana cream pie version of the lemon delight“
Customers` Favorites
“They have the most delicious ice cream! My boys and I really enjoy it. Also they serve pup cups and our little doggie Bean loves it 😊 Very friendly staff!“
Customers` Favorites
“This place is awesome! The only drawbacks are the cash only and the location causes some minor traffic issues all in all I will still drive past other ice cream establishments to come here. Best place to go get a sweet treat with the family!“
Customers` Favorites
“Oh my gosh, it was so good. I love it. I get it every week. My mom says it’s too expensive but I buy it with my own money so she can’t get mad at me. I love Crumbl cookie to the top to the down if you buy me Crumbl cookie on my birthday, my gosh, I love you so much.“
Customers` Favorites
“This was my third time at Bobby’s Frozen Custard, and I’m officially hooked! I’ve tried the Hard Rock Cashew and a couple of other flavors absolutely amazing every time. The custard is rich, creamy, and just melts in your mouth.
The atmosphere is fun and welcoming. It’s no surprise why people from all over Edwardsville and the surrounding area love this place it really is something special.
If you haven’t been to Bobby’s yet, do yourself a favor and go. You won’t regret it!“
Customers` Favorites
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“Always enjoyable. love the flavors“