Customers` Favorites
“Yes love this place grandkids love it shaved ice is best around such good flavors“
Customers` Favorites
“We got a four and six piece chicken tender basket. We had to wait a very long time for our food which we thought that meant it would be super fresh. Nope! Fries were old and the chicken tenders were overcooked in what tasted like old oil. The toast and ranch were yummy. Best part was the staff. The three ladies we encountered smiled and were very kind and friendly.“
Customers` Favorites
“They have the most delicious ice cream! My boys and I really enjoy it. Also they serve pup cups and our little doggie Bean loves it 😊 Very friendly staff!“
Customers` Favorites
“Very friendly service. Ice cream was okay. Unfortunately it was melting as soon as they handed me my cone, even though it was a cooler night. I can't imagine how hard it would have been to enjoy it on a warm day. Not sure why their product turned to liquid so quickly. Couldn't even get a photo of the actual cone because it was melting so fast.“
Customers` Favorites
“Very clean place love the atmosphere ice cream was amazing!“
Customers` Favorites
“Best dairy product shop in the Merro area, in my opinion. However, Frozen Yogurt is not ice cream, so others may think differently. They rarely don't have a line at the drive through, "in einter" if that tells you anything. Lines in summer can get pretty long, but they also host music events, that draw large crowds on weekends, in nice weather.
Kid-friendliness: Very, although, it is open to the parking, so keep an eye on small children.
Wheelchair accessibility: Open, outdoor. fully paved, plus a drive through. Could not get more accessible, if you tried.“
Customers` Favorites
“What is better than home cooked? They believe in flavor here. I have tried most of the food menu and loved everything so far. The momma drinks are awesome and the ice cream hasn’t disappointed. I recommend them and I am a regular.“
Customers` Favorites
“My brother is terminally ill. One of two things on his bucket list were to 1) go deep sea fishing - which can’t happen, and 2) try Gooey Buttercake Ice Cream. After running everywhere yesterday to try to find it, with no luck, as a last ditch effort I went in to Annie’s. They did not have it on the menu but Emily (the owner) was so considerate when she heard what was happening that she decided to attempt to make it on her own for me to pick up today. She told me everyone said it was delicious who tried it. Unfortunately, my brother will likely not be able to taste it as he is relatively unresponsive within a very short 24 hour period. The service, the support, them going above and beyond from what I could have ever dreamed of is absolutely beyond words. I’m sure Tom would have loved it. Thank you, Emily! There are still angels on this earth. And my daughter is absolutely addicted to your custard, and has been for four years!“
“Probably the best shake I have had in my entire life. Brownie Batter ice cream with oreo toppings, I highly recommend. Was there on the 4th of July in the evening, seemed like the family was there working rather than non-family staff, which I appreciate.“
“This place has gotten so much better! The new staff is amazing. Everyone has been SO nice and professional. The building is so clean and the quality of the products seems so much better. We use to completely avoid this place but we absolutely love coming for donuts or ice cream now!“
Customers` Favorites
“We went tonight for ice cream and Kathryn was beyond amazing. She noticed my son’s shirt and took interest in him and his interests. She was praising him and made his special night even better. It was nice having such a friendly, genuine face to walk into and chat with. She’s a great asset and hope to see her next time we’re in!“
Customers` Favorites
“The first time we ordered, we were disappointed with our food. However, they reached out right away, apologized, and gave us a discount for our next visit. We decided to try them again tonight, and everything was great. The food was cooked perfectly, the staff was nice, and my kids got to play a board game. If you had a less than stellar first experience with them, I would suggest giving them another try.“
Customers` Favorites
“Please put all bottles in the bags for delivery.
Makes it easier for the driver.
Only drinks that don't go in bags are fountain sodas, unless it is McDonald's.
They provide their own trays, for the bags.“
Customers` Favorites
“A shout out to the person handling the dining room and fountain soda. She was amazing and her customer service was outstanding. Date 6/15 Time 12:30 I hope you are able to let her know. Her name tag was hidden behind her apron or we would have had her name. Wow! Dawn Mushill, CEO Customer Service and Beyond“
Customers` Favorites
“Normally I LOVE this place ... not tonight. 45 mins in the drive through to get a cold burger handed to me , minus my concrete. She said she would go back and get it. Waited 10 more minutes , went inside , the line is out the door . Asked for my concrete, they handed me a completely melted cup of custard .... I asked for my money back. They had plenty of help , but no organization . They were all running around doing 2 or 3 different things , not organized at all, The manger was no where to be found .. I was told she was in the bathroom. When she finally came out , she had an I do nit really care what your complaint is attitude . I got my money back and left ... normally the food is hot and fresh, it takes a bit , but I have never seen such a mess as tonight !“
Customers` Favorites
“My two grandchildren and I were getting hungry - they saw the Freddy's sign and we stopped in. The people who waited on us were very good - they helped us all order what we were looking for - and it was delicious. We ate in the restaurant and was very pleased with all who work there. Thank you - great memories for all of us.“
Customers` Favorites
“You guys did an amazing job with our cake! Thanks so much!!!! ❤“
Customers` Favorites
“First time visiting a Freddy’s. Caught by surprise when I was greeted as I walked in. Patty melt was amazing. Double burger was good. Love the shoe string fries and onion rings. Hotdog was also good. Chicken fingers - wow! Peppermint Oreo shake was just right and the dirt and worms concrete was a solid. Would visit again given the opportunity. The restaurant vibe is on point“
Customers` Favorites
“best food best service such a clean place AMAZING icecream“
Customers` Favorites
“my fav place to go. staff are wonderful people“
Customers` Favorites
“Stopped here on the way home from a trip as we were passing through and it was a pleasant experience with friendly staff, good food, and a clean dining area. Very glad to see DQ getting in on the $5 lunch option, which provides a great value for lunch.“
Customers` Favorites
“Unless you like your food room temperature, don't waste your time here at the Edwardsville IL location. I am so tired of spending my hard earned money for cold food. I'm just going to call it what it is, lazy cook in the kitchen!! The sandwich and tots were that way.“
Customers` Favorites
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“City Scoops Creamery is a little gem in Troy, IL. They offer a selection of over 30 ice creams, sorbets, and Italian ices. My personal favorite is the Southern Bourbon Butter Pecan. It combines the subtle caramel warmth of bourbon and the nutty crunch of pecans. The service at City Scoops has always been friendly and efficient. If you're in the area, it's worth stopping by.“