Customers` Favorites
“Yes love this place grandkids love it shaved ice is best around such good flavors“
Customers` Favorites
“Better than most highway fast food. It was served hot, fast and with a smile. If we hadn't been in a hurry, we would have stayed for a frozen treat as well. We will likely make this our new stop there rather than Arby's, who could learn a thing or two about food service from this DW.“
Customers` Favorites
“Great custard place in town. Always great service and delicious ice cream. What I love the most is the family friendly environment. If you are just passing by or local. You should definitely try Uptown Scoops. The location is perfect by our library.“
Customers` Favorites
“They have the most delicious ice cream! My boys and I really enjoy it. Also they serve pup cups and our little doggie Bean loves it 😊 Very friendly staff!“
Customers` Favorites
“Very clean place love the atmosphere ice cream was amazing!“
Customers` Favorites
“Please I’m begging you do a banana cream pie version of the lemon delight“
Customers` Favorites
“This place is awesome! The only drawbacks are the cash only and the location causes some minor traffic issues all in all I will still drive past other ice cream establishments to come here. Best place to go get a sweet treat with the family!“
Customers` Favorites
“Always enjoyable. love the flavors“
Customers` Favorites
“What is better than home cooked? They believe in flavor here. I have tried most of the food menu and loved everything so far. The momma drinks are awesome and the ice cream hasn’t disappointed. I recommend them and I am a regular.“
Customers` Favorites
“This was my third time at Bobby’s Frozen Custard, and I’m officially hooked! I’ve tried the Hard Rock Cashew and a couple of other flavors absolutely amazing every time. The custard is rich, creamy, and just melts in your mouth.
The atmosphere is fun and welcoming. It’s no surprise why people from all over Edwardsville and the surrounding area love this place it really is something special.
If you haven’t been to Bobby’s yet, do yourself a favor and go. You won’t regret it!“
Customers` Favorites
“My brother is terminally ill. One of two things on his bucket list were to 1) go deep sea fishing - which can’t happen, and 2) try Gooey Buttercake Ice Cream. After running everywhere yesterday to try to find it, with no luck, as a last ditch effort I went in to Annie’s. They did not have it on the menu but Emily (the owner) was so considerate when she heard what was happening that she decided to attempt to make it on her own for me to pick up today. She told me everyone said it was delicious who tried it. Unfortunately, my brother will likely not be able to taste it as he is relatively unresponsive within a very short 24 hour period. The service, the support, them going above and beyond from what I could have ever dreamed of is absolutely beyond words. I’m sure Tom would have loved it. Thank you, Emily! There are still angels on this earth. And my daughter is absolutely addicted to your custard, and has been for four years!“
“I can't really have ice cream. And if I did I wouldn't have this because it's just oddly cold. I understand that's kind of a point but I can't stand when I put ice cream in my mouth and I can feel it clinging to my tongue. It's just weird“
“Probably the best shake I have had in my entire life. Brownie Batter ice cream with oreo toppings, I highly recommend. Was there on the 4th of July in the evening, seemed like the family was there working rather than non-family staff, which I appreciate.“
“This place has gotten so much better! The new staff is amazing. Everyone has been SO nice and professional. The building is so clean and the quality of the products seems so much better. We use to completely avoid this place but we absolutely love coming for donuts or ice cream now!“
Customers` Favorites
“We went tonight for ice cream and Kathryn was beyond amazing. She noticed my son’s shirt and took interest in him and his interests. She was praising him and made his special night even better. It was nice having such a friendly, genuine face to walk into and chat with. She’s a great asset and hope to see her next time we’re in!“
Customers` Favorites
“The first time we ordered, we were disappointed with our food. However, they reached out right away, apologized, and gave us a discount for our next visit. We decided to try them again tonight, and everything was great. The food was cooked perfectly, the staff was nice, and my kids got to play a board game. If you had a less than stellar first experience with them, I would suggest giving them another try.“
Customers` Favorites
“The food was good and the restaurant was clean, but the real stand out here is the service. I haven’t had that pleasant of an interaction with fast food workers maybe ever. To have the staff tell you that they appreciate you is a really nice change of pace, and if you’re having a bad day, I imagine between the ice cream and the staff you would leave feeling a lot better.“
Customers` Favorites
“A shout out to the person handling the dining room and fountain soda. She was amazing and her customer service was outstanding. Date 6/15 Time 12:30 I hope you are able to let her know. Her name tag was hidden behind her apron or we would have had her name. Wow! Dawn Mushill, CEO Customer Service and Beyond“
Customers` Favorites
“First walk in place was very clean and tidy. Also cashier was ready to take our order. Spoke clearly and recited who order back to me. Food took no more than 10 min with no issues and fresh. Ordered alot of dressings and didnt forget a single one. Highly recommended“
Customers` Favorites
“My two grandchildren and I were getting hungry - they saw the Freddy's sign and we stopped in. The people who waited on us were very good - they helped us all order what we were looking for - and it was delicious. We ate in the restaurant and was very pleased with all who work there. Thank you - great memories for all of us.“
Customers` Favorites
“Normally I LOVE this place ... not tonight. 45 mins in the drive through to get a cold burger handed to me , minus my concrete. She said she would go back and get it. Waited 10 more minutes , went inside , the line is out the door . Asked for my concrete, they handed me a completely melted cup of custard .... I asked for my money back. They had plenty of help , but no organization . They were all running around doing 2 or 3 different things , not organized at all, The manger was no where to be found .. I was told she was in the bathroom. When she finally came out , she had an I do nit really care what your complaint is attitude . I got my money back and left ... normally the food is hot and fresh, it takes a bit , but I have never seen such a mess as tonight !“
Customers` Favorites
“Stopped here on the way home from a trip as we were passing through and it was a pleasant experience with friendly staff, good food, and a clean dining area. Very glad to see DQ getting in on the $5 lunch option, which provides a great value for lunch.“
Customers` Favorites
“Pretty good shakes, just not really the service. People will stand talking to they're friends as you are waiting an watching them outside your window an by the time you get them they'll be mostly melted an turn to foam?
Again pretty good shakes just not the service when they're too busy talking with your order in hand.“
Customers` Favorites
“my fav place to go. staff are wonderful people“
Customers` Favorites
“You guys did an amazing job with our cake! Thanks so much!!!! ❤“
Customers` Favorites
“best food best service such a clean place AMAZING icecream“
Customers` Favorites
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“City Scoops Creamery is a little gem in Troy, IL. They offer a selection of over 30 ice creams, sorbets, and Italian ices. My personal favorite is the Southern Bourbon Butter Pecan. It combines the subtle caramel warmth of bourbon and the nutty crunch of pecans. The service at City Scoops has always been friendly and efficient. If you're in the area, it's worth stopping by.“