“The experience at this location was incredibly frustrating due to a total lack of efficiency and a dismissive attitude from the staff. Despite placing an order ahead of time, I arrived to find a chaotic scene with dozens of people waiting around a cluttered pickup counter while the employees moved at a snail's pace. When I finally tried to inquire about the status of my drink, I was ignored multiple times before being told it would be several more minutes without any apology for the delay. The seating area was messy with uncleared tables and overflowing trash bins, making it an uninviting place to wait or relax. For a brand that prides itself on service and consistency, this visit was a complete failure in basic hospitality and operational management.“
“We stopped on the way through town and the team was all really nice! Yaya helped me pick a drink when I didn’t feel like coffee (I ALWAYS get coffee drinks at Starbucks) and I loved her recommendation! Thank you for your kindness and hospitality!“