“The Tasting and Roasting Experience was a lot of fun. Our roasters, Kelly and Willy, were so knowledgeable and fun. And our guide and burista, Callie, was fantastic. Delicious tasting and we even were given coffee to go. Highly recommend this experience.“
“Jacky and Juliet were absolutely delightful. We had so much fun chatting with them and learning about the history of specific drinks and beverage making equipment. Our martinis were so delicious. The cream puff was also very tasty, but I do wish there was one additional food item since we were drinking quite a lot. Honestly I would recommend this experience mainly due to the charm of Jacky and Juliet. They are awesome.“
“A convenient pre-show dinner with memories of a golden past. The food is nothing special, but it is moderately priced. We miss the original-original potpie with the veloute sauce, not the microwave white gravy substituted since Macys took over. My husband liked his turkey sandwich. Our server, Jesus, was very nice.“
“The Tasting and Roasting Experience was a lot of fun. Our roasters, Kelly and Willy, were so knowledgeable and fun. And our guide and burista, Callie, was fantastic. Delicious tasting and we even were given coffee to go. Highly recommend this experience.“
“Jacky and Juliet were absolutely delightful. We had so much fun chatting with them and learning about the history of specific drinks and beverage making equipment. Our martinis were so delicious. The cream puff was also very tasty, but I do wish there was one additional food item since we were drinking quite a lot. Honestly I would recommend this experience mainly due to the charm of Jacky and Juliet. They are awesome.“
“I don't eat the food but I do get a hot drink. I want to say Alyssa and Sean both deserve a raise with more vacation time. These 2 are awesome on Sunday mornings when I go there and knows how to do the drink right. By the way, does anybody know what the rule is for bikes being inside the starbucks. I didn't say anything because I don't want to get chase, hurt, or shot by this male customer who had a bike inside the store when I was leaving the store. The guy is white, tall, clean shave with poor manners walking to close behind me and told him to get lost and don't get close to me. It was hard not to say anything at the same time didn't want to be bullied by him he looks like a bully.“
“Jacky and Juliet were absolutely delightful. We had so much fun chatting with them and learning about the history of specific drinks and beverage making equipment. Our martinis were so delicious. The cream puff was also very tasty, but I do wish there was one additional food item since we were drinking quite a lot. Honestly I would recommend this experience mainly due to the charm of Jacky and Juliet. They are awesome.“
“The Tasting and Roasting Experience was a lot of fun. Our roasters, Kelly and Willy, were so knowledgeable and fun. And our guide and burista, Callie, was fantastic. Delicious tasting and we even were given coffee to go. Highly recommend this experience.“
“I always have such a great experience at this Starbucks, especially because of Dann. He is always incredibly respectful, welcoming, and friendly. He takes the time to listen, have a nice conversation, and always greets me with a genuine smile. You can really tell that he cares about the customers and takes pride in what he does.
I also want to compliment the entire staff — everyone is friendly, and they make some of the best coffee I’ve had. Dann and the whole team create such a welcoming atmosphere that I’m always happy to come back. I’ll definitely be returning here regularly. Great job, Dann and team!“
“Jacky and Juliet were absolutely delightful. We had so much fun chatting with them and learning about the history of specific drinks and beverage making equipment. Our martinis were so delicious. The cream puff was also very tasty, but I do wish there was one additional food item since we were drinking quite a lot. Honestly I would recommend this experience mainly due to the charm of Jacky and Juliet. They are awesome.“
“Jacky and Juliet were absolutely delightful. We had so much fun chatting with them and learning about the history of specific drinks and beverage making equipment. Our martinis were so delicious. The cream puff was also very tasty, but I do wish there was one additional food item since we were drinking quite a lot. Honestly I would recommend this experience mainly due to the charm of Jacky and Juliet. They are awesome.“
“This is not my local Starbucks but the longer walk is worth it for how lovely the atmosphere and staff are. A special shout out to Patrick who all the customers seem to know by name and never fails to make me smile when I’m in. The fact that there is a sofa makes it a cosy spot for people-watching and chatting! I will miss this spot when I move home. Thankyou all the staff for making it such an inviting place 💛“
“Jacky and Juliet were absolutely delightful. We had so much fun chatting with them and learning about the history of specific drinks and beverage making equipment. Our martinis were so delicious. The cream puff was also very tasty, but I do wish there was one additional food item since we were drinking quite a lot. Honestly I would recommend this experience mainly due to the charm of Jacky and Juliet. They are awesome.“
“Jacky and Juliet were absolutely delightful. We had so much fun chatting with them and learning about the history of specific drinks and beverage making equipment. Our martinis were so delicious. The cream puff was also very tasty, but I do wish there was one additional food item since we were drinking quite a lot. Honestly I would recommend this experience mainly due to the charm of Jacky and Juliet. They are awesome.“
“My new favorite Starbucks branch!
Great Wi-Fi, plenty of power outlets, friendly baristas, comfortable seating, and tasteful décor. The neighborhood feels safe and homey, and everything is spotless. Perfect spot to settle in and focus for hours.“
“This Starbucks location on 1933 W. 103rd Street Chicago truly stands out. The atmosphere was clean, welcoming, and comfortable, It’s clear this location creates an environment that feels family-friendly and inclusive, while I was enjoying my coffee, the barista team acknowledged every customer coming and going I cannot rave enough about there kindness.
I especially want to recognize Samantha, Rachel, and Thema. Their kindness, professionalism, and genuine warmth did not go unnoticed. The hospitality they extended was above and beyond — attentive, patient, and delivered with such a positive attitude. It’s rare to experience that level of sincere customer care, and they absolutely deserve acknowledgment for it.
This team represents the brand beautifully. I will definitely be returning.
One last thing Samantha and Rachel did a wonderful recommendation on the Matcha Dubai drink our drinks and cookies were wonderful 🫶“
“I've been coming to this Starbucks for a few years now and they always have my coffee ready when I order through the app and my order is always right! customer service is always great esp my 2 fav baristas Kassh and Parker! They are always so welcoming and have a positive attitude also the rest of the team at Starbucks i know it can be stressful with difficult customers etc but they are always professional. We can't always have good days but as long as we try our best that's what matters!! Thank you to the team at this Starbucks location, you guys rock!! 🤗☕❤“
“As of September 2024 this location has been completely remodeled. So the old interior pictures are mostly what are posted. Same great staff & coffee and the perfect people watching patio out front.
I give this Starbucks location 5⭐️
Jerry (the pigeon) gives it 5 feathers.“
“First I want to give a big shout out to the staff…the way they hustle and get orders out with professional attitudes is to commended considering the high volume. My food and beverages are always prepared properly and within a timely manner. I rate them my best and top Starbucks in the city!“
“Wow the staff here is so friendly and actually call out your name when your order is ready. I’m used to my order being served but not knowing until minutes after. Like others have said, the staff greet you and are attentive. Please give them a raise 💕“
“absolutely love this Starbucks in Logan Square! Starbucks has become one of my favorite neighborhood spots. I’ll often walk my dog over and treat myself to a Vanilla Sweet Cream Latte, and it’s always made perfectly.
The staff is friendly and welcoming, and they’re quick even when it’s busy. The atmosphere is great for relaxing with a coffee or just enjoying the neighborhood vibe. It’s such a nice routine — a dog walk and a latte stop all in one.
If you’re in Logan Square and need your coffee fix, this location definitely deserves five stars!“
“I recently had an experience at Starbucks that truly stood out, and I have to give a special shout-out to Sam for their exceptional customer service. I walked into the wrong Starbucks by mistake to pick up my order, feeling a little confused, but Sam immediately made me feel at ease. Not only did they quickly identify the issue, but they went above and beyond to ensure that I still received my order without any hassle. Their kindness and efficiency made all the difference, turning a potentially frustrating moment into a pleasant one. It’s rare to find such genuine customer service, and Sam’s attention to detail and warm demeanor really made my day. This Starbucks is lucky to have such an amazing team member—thank you, Sam, for making my visit unforgettable!“
“This Starbucks is a reliable neighborhood go-to that consistently delivers high-quality coffee and a welcoming environment that never fails to hit the mark. Whether I am stopping in for a quick morning caffeine fix or looking for a comfortable place to sit and get some work done, the experience is always dependable and pleasant. I place an incredibly high premium on the cleanliness of service and seating areas, and I am consistently impressed by how tidy, well-organized, and professionally maintained this location is; it is clear the team here takes great pride in keeping the environment sanitary, orderly, and comfortable for all their guests. The staff is consistently friendly, efficient, and does a wonderful job of ensuring that orders are prepared correctly and served with a smile, even during the busiest parts of the day. If you are looking for a trustworthy, high-quality spot that prioritizes both consistency and professional cleanliness standards, I highly recommend this Starbucks location“
“While the baristas here are fantastic—friendly, quick, and excellent at making drinks—the leadership style on display is concerning. During my morning visit, I witnessed supervisors openly yelling at the employees. It is uncomfortable as a customer to see a team that is clearly trying their best being treated so unprofessionally. The frontline staff and the great atmosphere deserve better management.“
“I ordered a large for a reason — because I wanted a LARGE drink. So why is my cup only filled about 3/4 of the way?
If customers pay for a large size, the drink should be properly filled. This is honestly disappointing and feels like I didn’t get what I paid for. Please do better.“
“The Tasting and Roasting Experience was a lot of fun. Our roasters, Kelly and Willy, were so knowledgeable and fun. And our guide and burista, Callie, was fantastic. Delicious tasting and we even were given coffee to go. Highly recommend this experience.“
“Love the convenience of this location as i work a couple blocks away and it is close to my train stop. The staff here is top notch! Incredibly friendly and my coffee is always delicious, i always look forward to ordering from this location. Thanks team :)“
“You just can't beat a classic! The Pumpkin Spice Latte at Starbucks is easily one of the best seasonal drinks around. It hits the perfect balance of rich espresso, smooth steamed milk, and warm autumn spices like cinnamon and nutmeg. Super cozy, consistently delicious, and the absolute best way to kick off the fall season. Always a go-to treat!“
“Seriously one of the best Starbucks locations in the city. It’s quite busy at times but if you order ahead, you know you’ll get there and they’ll have your drink perfect and ready to go.
I also have a couple *complicated* orders and they don’t ever mess ‘em up!“
“This cafe location is absolutely one of, if not the best, Starbucks I’ve visited. Athena and her staff create an atmosphere that is immensely welcoming. You are acknowledged and greeted as soon as you enter, and if you are a regular, they’ll remember your name.“
“Every Sunday I come here and get my coffee and sandwich it is always very professional inside here and they had my sandwich available before I even paid thank you moe Emily Anna Michelle Maria Luna y'all keep me coming back keep up the good work“
“Jacky and Juliet were absolutely delightful. We had so much fun chatting with them and learning about the history of specific drinks and beverage making equipment. Our martinis were so delicious. The cream puff was also very tasty, but I do wish there was one additional food item since we were drinking quite a lot. Honestly I would recommend this experience mainly due to the charm of Jacky and Juliet. They are awesome.“
“I just wanted to jump on here and give a five star review for the gentleman that was training today. There was a very unruly guest, who obviously doesn’t understand how Starbucks works. She was incredibly rude, and then proceeded to accuse the staff of having an attitude and demanded” I just want my coffee.”Way to go for not engaging and to continuing your workflow and learning to be the best barista possible!“
“After a few recent visits where customer service felt less than welcoming, it was honestly such a breath of fresh air to be greeted with genuine kindness. Lucas was attentive, thoughtful, and even anticipated small needs like offering napkins and straws without me having to ask. That kind of awareness really makes a difference and made the whole morning feel lighter. He’s a friendly face I’d be happy to see again at the drive-through.“
“Convenient location from our hotel. Enrique and Mariela helped us with directions, had great energy and service. Second time coming here and just love the welcoming atmosphere, matches the rest of the city. Good coffee too. Can’t thank them both enough, we made it to our reservation just in time haha“
“The cashiers are very attentive and friendly; when an order is ready, instead of being mechanical, they hand it over with a manner that suggests they actually remember and care about you. What I love most is that they are constantly on the move to keep the place tidy and clean this is the most organized Starbucks I’ve ever seen. I just hope they don’t get too worn out, because thanks to them, this branch is miles ahead of the others.“
“The staff at this Starbucks is consistently friendly, professional, and hardworking. No matter how busy it gets, they are always pleasant and my order is almost always made correctly. The quality is remarkably consistent, which is why I keep coming back.
That said, this location has a serious capacity problem. During the morning rush, it's not unusual to wait 20 to 25 minutes for a coffee, even when using mobile ordering. The estimated pickup times in the app are often far too optimistic, and by the time you arrive, there can still be a significant wait.
To be clear, this doesn't seem to be a staff performance issue. If anything, the employees are doing the best they can under difficult circumstances. The problem is that there simply don't appear to be enough people working for the volume of customers this location serves. Whether it's hiring more staff, expanding the workspace, or finding another operational solution, something needs to change.
People are stopping in on their way to work and often need to be in and out quickly. The demand is clearly there, but the store seems overwhelmed during peak hours. Five stars for the staff and the consistency of the drinks, but management needs to address the staffing and workflow challenges that have become impossible to ignore.“
“My dogs get groomed down the street and I almost always come to this Starbuck's location to do work while I wait for them. The staff has always been friendly, smiling and making eye contact while acknowledging you.
They recently updated the furniture to make some spaces easier for hanging out and chatting, while still having plenty of space for people to work.
It has always been clean and efficient in service.“
“The baristas are so cute and their art are amazing it make my day!!
The only issues I have is that their matcha are very inconsistent. Sometimes it’s really good! Sometime it taste like water sometimes it’s very strong and the powder wasn’t blended very well leaving clumps at the top😭. Please do me right next time 🥹“
“Every Chicago bridal show I have breakfast here and I love how sweet the staff are and how well they manage to service everyone effectively during a busy event.
Just tried the lavender match oatmilk latte loved it !!! The madeleine are my favs too.“
“As a regular customer of this location, I have consistently enjoyed positive experiences with the team. My frequent walks through the neighborhood with my dog have given me numerous opportunities to visit, and I have always found the staff to be genuinely welcoming, attentive, and kind.
Despite being a consistently busy location, the team demonstrates a commendable commitment to customer service, making a genuine effort to ensure that every guest feels acknowledged, respected, and valued.
What particularly distinguishes this establishment is its commitment to inclusivity, accessibility, and the respectful treatment of individuals accompanied by service animals protected under the Americans with Disabilities Act (ADA).
As someone who deeply values hospitality, emotional intelligence, and equitable treatment, I believe these qualities speak volumes about the culture of an establishment and the leadership behind it.
True hospitality extends beyond providing excellent products or efficient service. It is reflected in how an organization treats people from all walks of life, particularly those whose needs require greater awareness, understanding, and consideration.
This team exemplifies those values, and their efforts deserve recognition. Thank you for cultivating an environment where kindness, professionalism, and inclusion are not merely aspirations, but qualities consistently demonstrated through everyday interactions.“
“My neighborhood Starbucks in Chicago is fantastic. The staff is not only friendly but also incredibly efficient. They even offer free pupuccinos for my dog, Micah the Messenger. They also have a nice outdoor seating area with plenty of tables and chairs, making it the perfect spot to enjoy a great cup of coffee while taking in the sights and sounds of the city.“
“I wish I had enough characters to list every single barista bc you are all sooooo amazing! It’s a joy to see any of you working which is why this is my favorite Starbucks in Chicago! Incredible service, amazing baristas, all around a good place to spend some time. Thank you for everything you all do!!!! Amazing amazing amazing chefs kiss!!!!“
“I work next door and stop by Starbucks inside the Renaissance Hotel almost daily.
The service is consistently fast, friendly, and reliable, even during the busiest morning rush.
A very special shoutout to Karolina — she truly makes this place exceptional. She’s warm, welcoming, and remembers regulars, which makes such a difference when you’re starting your workday. No matter how busy it gets, she stays calm, professional, and genuinely kind. It’s clear she takes pride in what she does, and it shows.“
“I had to bring my Latte from 33rd & Cicero Starbucks to this location because they tried twice to make it and failed! I explained my dilemma to Sam and she made it right! Using the sticker off the side of my cup, she remade my latte and it was PERFECT!!! She didn’t have to do it, but I want to say how much I appreciate she did. The previous latte messed up my first sip 2x’s in one morning and Sam’s dedication the customer service prevailed!!! THANK YEWWWW, SAM!!! 🥰🥰🥰☕️☕️☕️“
“I went in to this store the morning after a Bruno mars concert and I’m guessing everyone else had the same idea because the line was huge and the mobile orders were piled up. Well some people don’t have any common sense or decency because multiple people were throwing a fit, yelling at the employees. Mind you, the lady on register told us before we ordered that there were 20 drink orders ahead of us, so the wait time was 15 minutes (which it was). They can only go as fast as their machines let them. I also want to add that there were only TWO workers. So they did a great job for the cards they were dealt because I think a third person would’ve really helped. The workers did a great job multitasking and managing all of the customers. Our drinks were great. I recommend going to this store; However, if ur an impatient person and u are wanting to stop in on a Saturday or Sunday morning, don’t get mad at the workers because u can’t manage ur own time and order ahead. Also just go ahead and assume that they’re going to be busy on those days, especially after a big event. Corporate has very strict standards for how things are meant to be done so don’t get mad at the employees for doing what they’re told and how they’re told to do it🤷🏻♀️“
“’ve been to this Starbucks more times than I can reasonably count, mostly because it’s my neighborhood location and incredibly convenient. It’s a great little stop for picking up an iced matcha on a hot summer afternoon.
The space itself is rather tight, but somehow they’ve miraculously managed to fit in a decent amount of seating without making it feel completely impossible to navigate. It’s not somewhere I’d necessarily camp out for an entire day, but it works very well as a small neighborhood Starbucks.
Most importantly, I religiously get a pup cup here and have never had to explain myself or answer twenty questions about it. Much appreciated by both customer and dog.
Nothing extravagant. Just a reliable, friendly little neighborhood spot that I’m very glad to have nearby.“
“Super nice staff of genuinely caring people! Just for a pop-in before a show at Lincoln Hall, I was treated with such care and love, it was proof to me that humanity is actually doing really well! Definitely coming back hang when I have more time...“
“Today, I went to Chicago Starbucks to drink coffee, the payment was unsuccessful, the beautiful clerk said in Chinese: Chinese? I said yes, and she said the coffee was free, even if I gave her cash. it's okay ✅ Thank you very much to the beautiful shop assistant, her action resolved the embarrassment, I became a loyal fan of “
“The Tasting and Roasting Experience was a lot of fun. Our roasters, Kelly and Willy, were so knowledgeable and fun. And our guide and burista, Callie, was fantastic. Delicious tasting and we even were given coffee to go. Highly recommend this experience.“