Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
55 Monument Cir, Indianapolis
(317) 423-9043
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
Share your opinion about Potbelly
They won’t clean up in front of their store. Piles of unused furniture for a year just sitting there. Downtown Indianapolis
👍👍😋😋 first time there and the sandwich was awesome!!
Menu
Hours
| Monday | 9AM - 9PM |
| Tuesday | 9AM - 9PM |
| Wednesday | 9AM - 9PM |
| Thursday | 9AM - 9PM |
| Friday | 9AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
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Potbelly on Monument Circle offers a mixed experience, but the food is consistently praised. The Italian sandwich is a standout, packed with flavor, a good mix of meats, and just the right amount of seasoning. The bread holds up well, even after delivery, and everything tastes fresh with a made-to-order feel. The chicken club and broccoli cheddar soup are also very good, featuring fresh ingredients and high-quality meats and veggies. Portion sizes are solid and filling. The milkshakes and good sandwiches are mentioned, though one order faced a long wait.
Customer service varies greatly. Some reviews highlight friendly, quick, and wonderful service from the ladies working the counter, describing them as kind, attentive, and knowledgeable. Service with a smile is the norm for many. However, one first-time customer reported a very negative experience with a manager who was unhelpful and rude over the phone, nearly causing them not to return. The atmosphere inside is okay, looking a bit worn but clean. Overall, Potbelly is a reliable choice for a flavorful sandwich, especially the Italian, but service consistency may depend on the visit.