McDonald's in Lexington

“I hope this is the correct McDonalds where Ebony works. She greeted us as we entered.
She was so nice and had a sweet disposition. I couldn't get over how kind she was and truly loves her job. I informed the manager on duty that Ebony was the greatest and should get a raise.“

“I never expect much from fast food chains but i know that i can always count on this McDonald's. Food always come out fresh and they know how to make coffee! Their coffee is always strong and i'm glad they don't add tons of creamer or syrup to my coffee! Great management. Lovin it'“

“Service could’ve been a little friendlier and they only gave us 1 sauce for 3 people, but the food itself was fresh and tasted great. The Spicy McChicken was especially on point. Overall a solid stop and I’d definitely come back.“

“Went through the drive-thru. Something was wrong with the water so we couldn't get any soda's. No fault on their part. Had to pull around and wait a few minutes for our food but it was worth it. Everything was fresh & hot. Staff was very friendly.“

“I don’t like McDonald’s a lot. Their food has went downhill and most of the time is horrible and always messed up your order but as far as locations, the Versailles Road location is always on point hot food never messes up.“

“Update:

Not sure what happened. But this place has upped it game. Fries full and fresh. Wonderful.

Had to repeat my order 4 times (2 orders of bacon, a sausage burrito and salsa). It still came out wrong and missing items.

Update. My large fries from tonight. Glad they had the images of the fries on the box so I could just imagine them“

“It's taken me a long time to write this review. Mostly because it's not just about the food. My dad always wanted to stop here on the way home from his cancer doctor visits. No chemo or anything. Just monthly visits to assess how he was doing on with the medication trials (meds to help with the narcolepsy the brain cancer was causing. Which gave him 2 years of quality of life he wouldn't have had at all.) He was terminal and I'd stopped caring if he ate healthy so when he asked to go, of course we're freaking going to McDonalds. lol I knew he had probably 6 months to live at most, though he got 2 years. My point is, he always asked to stop at THIS McDonalds. Everyone we came in contact with was friendly, helpful, and just nice to be around. I think he enjoyed talking to everyone there because they didn't know what was wrong with him and treated him normal. Only fitting since we had to take advantage of the Ronald McDonald house with another matter a few years before.

McDonalds is more than just food.“

“It's freaking McDonald's what u see is what u get

Vegetarian options: It's McDonald's they are killing us with there yummy greasy foods

Kid-friendliness: The employees talk about everything. Not for the faint or the shy ears.“

“Part of our order didn't make it into the bag and the manager was irritated and acted like it was my fault. The counter people were all friendly however and the food was hot. Tried a couple of their new specialty drinks and those were delicious!“

“Can’t say much for atmosphere when this and all McDonalds have basically been converted to drive through mobile orders. I eat in my car.

Amazing for a fast food restaurant to almost always get my order right. I hope the owners are paying their staff well. These workers are busting their butts to make it all work and deserve the credit.

How can you rate food that is the same every where? They do faithfully honor requests like no pickles and don’t over salt the fries, so I’m happy .

Have I mentioned; McDonald’s, your work force is the reason you exist. I’ve seen customers treat them horribly. I know it costs you a few dimes to make your $3.75 french fries. I pray you’re spending the profit on your workers and not your shareholders“

“Good people, I don't really like McDonald's food, however their breakfast is the one thing I do enjoy. But a welcoming crew, and a calm environment to sit and bring the family.

Parking: About 50 parking spots. This includes for online ordering and catering to car.

Wheelchair accessibility: They have a wheelchair accessible ramp on both exits and entrances.“

“Our food was fresh and hot. Here is our only issue. I was parked, no problem because that probably got us all hot fries. But as the employee handed me the third Happy Meal, she acted surprised the bottom of the box seemed to be open, and she warned that I might want to hold that box carefully. Once home and distributed, my granddaughter found her fry box upside down, empty, and stuck in the partially opened bottom. Some employee had to see the whole order of fries spill out of the box. Everyone here generously shared fries with my granddaughter.“

“Normally I'm not a McDonald's person but after a pretty bad experience out and about on the town I went to McDonald's with my service dog immediately when I walked in they noticed that we were hot from being outside they gave me a big bowl of water for my service dog and told me that I could sit and take my time and tell me and my service dog cooled off then after a few minutes I was able to order once my service dog had cooled off like I said I'm normally not a McDonald's person but this McDonald's really knows how to treat service dog teams right“

“The food came out relatively good the workers are very nice! I come through maybe every other day after I get off of work and there is one younger girl I believe she’s new. She’s a chunky white girl, she’s sometimes taking my orders, sometimes handing out the food, I believe her name tag says Brooklyn but I can’t recall 100%. She never fails to brighten up my day. We need more people like her in fast food!!“

“Been going here for years since it's the closest one to me. It's had its ups and downs—got a bit rough after some renovations, but they're back on the closer side of good.
No lobby soda machine so you have to go to the counter for refills, but leadership and staff actually seem to care. They do little events, give away free stuff, and there's some of genuine positivity. Plus, prices are some of the cheapest in Lexington, and the ice cream machine has been shockingly reliable this year.
It's McDonald's, so don't set expectations too high, but if I'm driving past other locations I'll choose this one. That's the best compliment a McDonald's can get honestly. Let's hope they stay decent. I'll update my review if there's any notable changes.“

“i have never been to this mcdonald’s before, my first time going since living downtown, they had such good service, food was fresh and, idk if i am spelling her name right but, jacquelyn there with black long hair was the best, such a good worker and accommodated us very well ! 5 stars from me !!“

“Closer to a 4 than a 3. Hate self ordering. System didn't produce a receipt for kitchen. Mgr came out and swiftly handled the matter including an apology. Main area was clean and well maintained. Restroom was in need of a cleaning. Blow hand dryers are almost worthless PLUS noisy.“

“What can I say about this? McDonald’s? The food was good but the service was phenomenal. Miss Vanessa took my order through the drive-through. She heard. I was having a bad day and went above and beyond to try and make my day better.“