Captain D's
$ • Seafood, Fast Food, American
Hours:
3937 Dixie Hwy, Louisville
(502) 447-4582
About Captain D's Seafood
Customers' Favorites
Captain D's Seafood Reviews
Really needs negative stars. They need to shut this location down. Worst and rudest staff on Dixie Highway. If you can't be a decent human being then don't work with people. I hope the rude chick at the drive thru has the exact day she deserves. I won't come back. Miserable is all I can say.
If you close at 10, why do you feel it os okay to stop taking orders at 945 AFTER I sat in line for 20 minutes. This. Is bad business and I will be contacting a district/regional manager....
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
Captain D's is a restaurant that offers consistently good food and friendly service at its locations. Many customers appreciate the excellent customer service, highlighting staff members like Bobby Jean, who is described as kind, respectful, and always smiling. She went out of her way to return a debit card left behind, demonstrating the caring attitude that makes guests feel at home. The food at this location is generally enjoyed, with meals served hot and fresh, and the prices are considered very reasonable. However, there are occasional issues, such as incorrect orders at the drive-thru or disappointment with specific items like clams, which did not meet expectations. Some customers have experienced problems like long wait times or missing orders, especially when ordering through the mobile app or during busy hours. Despite these setbacks, the restaurant's management has shown responsiveness, offering refunds and free meals to address complaints. Overall, Captain D's is praised for its good food and friendly staff, with employees like Bobby Jean adding a personal touch that enhances the dining experience. The restaurant is recommended for its attentive service and quality meals, making it a place where many feel appreciated and valued.