Customers` Favorites
Customers` Favorites
“I have not been to Arby's in well over a decade. I was in the area today and stopped by on a whim. I ordered from the app and my food was ready for me and waiting by the time I got from the parking lot into the building. That's how fast the service was. And the food did not suffer for it, everything was excellent, tasted better than I remember to be honest, and I definitely won't go so long without stopping in again. My partner had ordered the chicken sandwich and while I didn't try it, he said that it is hands down the best fast food chicken sandwich and that "anyone who tries it will be a convert".
Wheelchair accessibility: Wheelchair accessible“
Customers` Favorites
“I want to sincerely thank and uplift two incredible young women we met during our visit to 99 Restaurant in Chicopee: Kindra and Karlee Z.
Kindra was the first person we saw as we entered. Though soft-spoken, she radiated quiet grace and dignity. With her glasses, shy smile, and calm confidence, she reminded me of someone deeply dedicated to her work and to the people she serves—even in just a few brief moments, you could feel her gentleness and future potential shining through. She didn’t say much, but her energy stayed with me: peaceful, humble, and kind.
Our waitress, Karlee Z, was simply amazing. She’s the kind of person who lights up a room—charismatic, funny, warm, and full of life. I don’t know how young she is, but either way, she gives me hope for the future. She was incredibly attentive, sharp, and emotionally intelligent. When my partner, who has a medical history that includes strokes and seizures, accidentally ordered the wrong meal (a seafood platter he mistook for a larger entrée), she handled the whole thing with such compassion and care. Even though we were cracking up over the mix-up, she stayed sensitive to the situation and replaced his meal without charging us. No judgment—just kindness and grace.
We ended up joking with her that the tip we gave her was actually to cover the bill (we gave it before paying), and she got the joke immediately—she played along, laughed with us, and made the whole experience feel like a moment of joy shared among old friends.
And of course—the food! Spectacular. Absolutely delicious. My partner chooses 99 as his place of celebration. He’s been coming here for years to mark meaningful moments in his life. He loves the food, and more than that, he feels safe, elegant, and at home in this environment. That kind of comfort is rare and beautiful.
Thank you, Karlee and Kindra, for your kindness, your intelligence, your light. You both made our day. I hope this review blesses you in some small way as much as your presence blessed us.“
Customers` Favorites
“Great ice cream! always fast & amazing service love how close it is to me! also the prices are 🎉👍🫶“
Customers` Favorites
“Giving this place 4 stars because generally I've had a good experience ordering food from here. The food is always hot/tastes good. I've only had one issue w an incorrect order before and even tho management eventually provided gift cards for the inconvenience, they were pretty reluctant to at first...it was also the only option they were willing to offer because they refused to provide a refund.“
Customers` Favorites
“I loved the great good tasting food because I think this is the most convenient place I have ever been. For starters I got my favorite meal at Taco Bell. And so breadsticks they were cooked to perfection and I will be attending here again
P.s. (loved the food and service!)“
Customers` Favorites
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“I love Chick Fil A and this one is no exception! Even though it was busy lunch hour, the service was very fast! The staff is so friendly and helpful. The restaurant was nice and clean. This is one of the few places you can bring the kids to play in the indoor playground on cold or rainy days. Our food was hot and delicious. Awesome place overall!
Kid-friendliness: Very clean indoor playground“