Customers` Favorites
Customers` Favorites
“so let me start by saying I've been coming here everyday for probably 15 years. I wouldnt say I recommend them but things have been fine over the years minus a few poorly made coffees etc. There is a male who takes your order in the drive thru who has the very best attitude and he is always really great. However today I found a piece of metal in my sons chocolate glazed donut. I decided to call and tell them so they could check their donuts to ensure this wasn't a problem in others. I didnt want anything feom them except for them to ensure the safety of others and check their donuts. The lady who answered I believe is the manager. She brushed me off and basically said they don't make the donuts as if this deems it not her problem... this was an unacceptable response and very concerning. If I were an employee and someone called me to tell me there was a metal piece in a donut I would have asked questions and been very concerned! However, it was obvious she did not care and had zero intentions on following through. . I'm thankful thst we saw the metal before my son ate it and I am unsure how they didnt see it before placing it in the bag since it was sticking straight out!“
Customers` Favorites
“Vanilla latte. Or vanilla black tea“
Customers` Favorites
“This place is fantastic. I don't know why it has 4.8 stars, instead of 5.
Super cozy and super cute atmosphere. Very warm and inviting. And the customer service is top notch.
It's also conveniently located in proximity to pretty much everything on Boston Rd.
It takes less time to stop here and grab yourself coffee than it does waiting in dunks drive thru across the street, and the food is far better.
Maybe America doesn't run on Dunkin. Maybe it runs on Pan'e Dolcetti. 😁“
Customers` Favorites
“Was in Northampton for the first time today and stopped in here! Great coffee, excellent service, and cozy atmosphere!!“
Customers` Favorites
“What an amazing place to grab a bite to go! You can’t go wrong with a cupcake and a nice big salad full of fresh veggies. Bonus points for the roster of house made dressings. Extra bonus points for the welcoming atmosphere and awesome staff. Extra extra bonus points for the coolest owner in town. 100000/10“
Customers` Favorites
“best donuts around 💕miss the east longmeadow location“
Customers` Favorites
“Drove up from New York (signed the board) for my 5 year old grand daughter's recital. Food was really good and the people were very nice. will definitely be back!“
“recently moved to ludlow, finally got over to ludlow coffee co and when i say im going to be a regular over there i am not lying. this coffee joint has the best coffee i’ve ever had, kindest staff i’ve encountered anywhere, and lastly freshly baked goods every morning. they open at 6 which is perfect because i head there and get my essentials for the day and then head to work and the first sip instantly puts a smile on my face which leads me to have a overall positive day. 10000% recommend to anyone. thanks to everyone working there yall are the best genuinely“
“Best drinks ever. Sign up for their rewards program! Friendliest staff everytime i go, we always have a great conversation. Pup cups for my dog every time I come through now. Huge sizes of beverages for a decent price. P.S. Try their strawberry chai w brown sugar and cold foam.“
Customers` Favorites
“Definitely one of the best iced mochas i’ve had, the coffee is so different. It’s definitely on the pricier end and for the same order of iced mocha with a dash of vanilla, I’ve paid varying amounts and that’s something that puts me off and the last time was probably the worst, I was charged $6.5 the first time I had it in the summer and $7.25 then on for many orders then on until yesterday when I was charged $9.50 for the same order! That’s kinda outrageous and I’m sure it’s always a different cashier that causes this. I need to start storing the receipt or stop coming to Share because at the cost of $9.50 for just an iced mocha, i’d rather start choosing starbucks and get a nice and large special. Share - you really gotta look into being on the same page among all your cashiers.“
“My favorite place to have a latte & relax. It's also my go-to when I need a special gift.“
Customers` Favorites
“I was here yesterday because the Dunkin I regularly go to was closed. This is my go to Dunkin now. The staff is so friendly and quick.“
“It's a small cozy place and great to bring friends if you want to talk. And, their pastries are from nearby Lemon Bakery which makes superb ..... everything!“
“The Zen Frog offers a delightful mix of housewares, coffees, and teas. While the pastries could be fresher, the ambiance is elevated by live music nights and rejuvenating reiki/tai chi sessions, making it a haven for relaxation and enjoyment.“
Customers` Favorites
“We’ve gone here 5 times now and love it every time! We get the food as well and it’s just as good as the drinks!“
Customers` Favorites
“I wish I lived closer. This was a great setting and a place I'd love to frequent with my book/laptop.
I'm not a coffee drinker, so I'll leave that to others. But the everything bagel with olive cream cheese was absolutely fantastic. Very tasty.
I got a triple berry smoothie and it was perfectly made.
I appreciated the separate room for sitting down, which was a bit quieter than the main room (where there was also seating).
All-in-all, highly recommended. If I'm in the area again, I'll be back.“
Customers` Favorites
“Great owners, care about us customers as we care about them..!“
Customers` Favorites
“Wonderful service. Very helpful. Delicious food and tea.“
Customers` Favorites
“La comida estaba asombrosa y el servicio estuvo espectacular. Difinitivamente que volveré a este lugar.“
Customers` Favorites
“I love this place so much. The vibes are immaculate. They have such a cool collection of games and they have a small but very well made set of coffee options. To make things even better? They have coffee counter food and pastries which are incredible. The coffee shop scene in Northampton is hard to beat, but tunic really stands out.“
Customers` Favorites
“Jaylene JUST helped me with my iced Black brown sugar coffee. She is the definition of superb customer service! I stopped here after having a very awful experience at the Granby location earlier this week... & now, I’ll make this my new location! THANK YOU!!“
Customers` Favorites
“Awesome service I just love Dunkin Donuts Coffee every day!“
Customers` Favorites
“second time there, and there will be a third, fourth, fifth cetera cetera...☕“
“Very good coffee and friendly staff. I love supporting local!“
Customers` Favorites
“Maple bonfire latte ❤️❤️❤️❤️❤️“
Customers` Favorites
“For those who appreciate Starbucks, the East Hampton branch is an excellent option.
We consistently visit when we are in the Hamptons, and the staff is perpetually friendly and courteous.
Andrew is undoubtedly an asset to the store.
The latest addition we enjoy is the Strawberry Crème Frappuccino Matcha.“
Customers` Favorites
“everything was fresh and simply delicious!“
“The best organic coffee in the country!
I have tried a lot of different coffees from all over the country, and I can say without a doubt that Indigo Coffee is by far the best organic coffee I’ve ever had. Their commitment to organic, single-origin freshly roasted beans really shows in the quality.
I’m particularly a fan of their medium/dark roasts, the flavor profiles are incredible and works perfectly in my espresso grinder! Beyond the product, their customer service is amazing; they truly take the time to help you find the perfect roast for your specific taste. Even though I’m in Arizona, my orders always ship incredibly fast. I buy a lot of beans so it’s nice they have a wholesale option for me. But they also offer a retail coffee ordering experience. I would love to go into their shop someday!!!
Thank you Indigo!“
Customers` Favorites
“Quaint little place to obtain a grab and go breakfast bagel sandwich. The Hadley sandwich was simple and had a pleasantly robust serving of bacon. My latte was a bit on the sweet side(turtle) which was not surprising. I might get a simpler coffee next time.“
Customers` Favorites
“Ben made a beautiful hot latte just the way I like it! Love this place❤️❤️“
Customers` Favorites
“Mary, Avy, and Autumn were incredibly welcoming and attentive, setting a warm tone from the moment we arrived. We had a truly delicious breakfast, with smooth, well balanced coffee and toast topped with almond butter, banana, and honey that had just the right crunch and bite. We genuinely enjoyed the entire breakfast experience and would happily return.“
Customers` Favorites
“love the food. but Northampton location always spells my name wrong. Even with me spelling it for them. Today I am Oynna apparently.“
“Love the baristas at this Starbucks!“
Customers` Favorites
“This is one of the best spots in NorthHampton, Massachusetts, definitely has the freshest ingredients and I’ve been all over Northampton restaurants. Mediterranean salad is worth every penny they put a lot of ingredients in it. Everything is fresh and crisp and it’s actually very big salad. Their sandwiches are spot on, desserts are delicious snd beautiful, The one thing I like about this place is I get service with a smile sometimes that’s missing in restaurants today and Cafe but not here. You can tell that everybody likes working there. They look very happy I didn’t go in July 2025 I go as much as I can.!!“
Customers` Favorites
“love the food. but Northampton location always spells my name wrong. Even with me spelling it for them. Today I am Oynna apparently.“
“Good food! Awesome employees“
Customers` Favorites
“Staff is always very nice and friendly. They have never messed up my drink which I greatly appreciate (although we are all human, they never drop the ball on my order!) I always order ahead on the app and my drink is always prepared and ready.“
Customers` Favorites
“Thank you all for liking my store. We sure are trying to be # 1.“
Customers` Favorites
“The food was below parr but the employees were exquisite.
Parking: The parking is free which incites people to park and enter but they could use more spaces for parking
Wheelchair accessibility: The place has wheelchair accessible ramps that allow for disabled customers to enter easily“
“This place/workers are so fabulous!! Best coffee at umass hands down“
Customers` Favorites
“We went to order a drink for my daughter 5 minutes before closing and the barista was kind enough to give it to her for free! He was very polite at the drive thru, as well. Someone give him a raise!“
Customers` Favorites
“I usually just get a coffee in the morning, sometimes the donuts, but i have no issues with anything i recieve, i get everything quickly, the staff is friendly and the manager is very nice when dealing with a mistake. I recommend this dunkin over the ones in westfield.“
“The staff at this Starbucks location is truly exceptional. When I needed to order a coffee traveler and the nearby Starbucks was unable to prepare it due to water problems, I called this Starbucks inside Target while in a hurry. The staff went above and beyond to assist me with my order even if they are really busy and the coffee traveler package is all the way back in the store, and I received my coffee traveler in just 20 minutes. I'm genuinely grateful for the friendly and helpful service here, and the coffee is simply outstanding!“
Customers` Favorites
“Lost a gift card in the store, when I went in a week later they still had it there! I was so shocked and happy to see there are still good honest people in the world! Coffee is ALWAYS MADE PERFECTLY at west state st, Granby Ma location ??“
Customers` Favorites
“Big THANK YOU to Dylan today for your patience and understanding while serving my son with a recently discovered food allergy. Your kindness is much appreciated as our family figures out what he is able to ingest. You have no idea how much this meant to me.“
Customers` Favorites
“I had to find this Dunkin’s page and review them because they’re just so awesome and nice to me every time I go. I’m a regular in the morning and they know my order every time I pull up which might be common but one of the great drive through people at this Dunkin’ is really amazing at drawing and he’s drawn art on my Dunkin cups so now I’m sold.“
Customers` Favorites
“Besk dunkin around. Of course they get busy like everyone else and they take a but longer. But EVERYONE there is so kind. They try to make things right if theres a mistake. Love them. So glad I got a new job so I have to go to this one now.“
Customers` Favorites
“Definitely a good and busy Starbucks especially as it’s near a group of hotels.
Service whether in store or via app ordering is great; there were times the size of a drink was incorrect and staff fix it when brought up.
Very clean location with friendly and upbeat staff.“
Customers` Favorites
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“My favorite iced beverage! HONEY-Ginger -LEMON. HGL♥️ oh how I’ve missed you!!“