Customers` Favorites
“I had an amazing experience at this bakery! I bought the Dubai chewy cookies with cheese and monuts, and everything was absolutely delicious. The flavors were rich and perfectly balanced.
What really stood out was the staff — they were incredibly kind and patient, explaining every single product in detail and helping me choose. You can really feel the passion and care behind both the service and the baked goods.
I’ll definitely be coming back and highly recommend this place!“
Customers` Favorites
“Everything and Everyone at this place is great. The regular, the iced, flavors, and they've got my Stevia even. Clean place, you're not afraid to tounch surfaces, nor does it smell like chemicals. Rare. Polite and cheerful folks behind the counter (and at tables too). EVERY TIME! I look forward to the days where I'm on that side of town so I can stop at the H-doo. ....and maybe buy a couple packs of baseball/hockey cards from the guy next door.“
Customers` Favorites
“Absolutely delicious donuts! So fresh, perfectly balanced with the sweet toppings.“
Customers` Favorites
“Love Dunkin gray experience Fun place to visit get good coffee and food“
Customers` Favorites
“I grew up going and working here back when Pauline was the owner. All these years later this HD is still the same Cheers like place where you're home. Sam and Nimi are awesome and I know Pauline would be proud. I've worked with both of them and i've never had a negative experience with them like others have claimed and wouldn't hesitate to recommend working here to a friend.“
Customers` Favorites
“Well I usually love Honey Dew but tonight I got a decaf hot coffee even though I asked for a Mocha Madness decaf. I even said it twice. I even had to wait longer at the window. Not many customers at 545 pm. Very disappointed ! I dew Love Honey Dew.“
Customers` Favorites
“I have never been to Honey Dew before and I had a great first experience! I pulled up to the store at around 4:58pm not realizing that the store closed at 5:00pm because Antonio did not make me feel rushed at all. It wasn't until I got home and checked the receipt for the correct address to leave a review that I saw on the Google listing that this location closed at 5. I checked out at 4:59:19 PM ?. Antonio was so nice and made me the best Iced Chai Latte. I also ordered 5 Dew Drops so that I could try each type of donut. I have tried a couple so far and they are so good! (And I'm picky with my donuts).
Thank you for being so kind, Antonio, and making me a great after-work treat!
Dietary restrictions: Had Oat milk!“
Customers` Favorites
“This Dunkin’ looks newly constructed very clean, modern, and well-maintained. The staff is friendly and provides great service. It’s in a convenient location with plenty of parking, which makes visiting really easy. I’ve been to many Dunkin’ locations, and this one truly stands out as one of the cleanest and nicest. Definitely highly recommended!”“
Customers` Favorites
“The people who work here are the best !! They are professional, courteous and always do an excellent job. The culture behind the counter also seems like one of any successful business, and a testament to everyone who works there. Great job !!“
Customers` Favorites
“Gorgeous shop, and they did take card for just one donut 🍩(other reviewer says they don’t ), but it was a LONG wait for one donut (maybe 15 min, and there were only three people. It wasn’t a long line).
Did not feel like a sustainable way to do a donut business to fry and dress the donuts for each customer on the spot.
They were tasty, but they did come in a tiny wax paper, which meant I couldn’t save it for a friend (which was my intent). The frosting smushed right into the wax paper. A paper bag would be better.
Very friendly.
Super adorable decor and barstools.“
Customers` Favorites
“In a service station. 2 Brazilian Staff had trouble underage my order and made mistakes entering it. We took our time amd verified and corrected 3 times since i was the only customer. Could be very tricky in crowded times or if you need clarification on options, orders or food limitations and allergies.
Dietary restrictions: Some gluten and dairy free options available!
Parking: Service station parking lot“
Customers` Favorites
“This DD has wonderful customer service. I just switched DD’s recently and I’m really happy I changed to this location. Hsu has been a delight! She is so patient and positive. It’s really nice to go to a place where the staff is welcoming, friendly, and helpful. Our coffee’s have been great but the GREAT customer service really matters to me.I look forward to going to this DD now each day. Hsu thank you for being such a ray of sunshine!!!“
Customers` Favorites
“Came here for a latte and donut on my way home from work. Everything in my order was correct, the staff were friendly, and they were working as fast as is reasonable. The wait was not very long, although it could have been shorter if there were more than two employees working. I hope they're not understaffed.“
Customers` Favorites
“Staff was friendly to me, order was ready just as I arrived. Theres only one criticism and its nothing they have much control over, the parking/access can be a headache depending on your timing. Not much they can do about it so i don't fault them (just the other people who don't know how to drive/park lol)“
Customers` Favorites
“Literally the best dunkin I've ever been to.Everyone is very nice. Like, STARBUCKS nice. That and service is friendly and quick.I saw them stocking the to go orders and carefully replacing a straw they knocked off another order. I got offered a lemon after I ordered my iced tea without asking.Seriously, go here!!!!“
Customers` Favorites
“Staff is always super friendly. If you eat at Dunkin a lot in New England you know not all Dunkin are the same. Somehow certain ones always have better coffee and better food. Well this is one of those Dunkin's. Food is always great, the coffee is always fresh and again the staff are fantastic.“
Customers` Favorites
“Was out on a bike ride and asked they could fill my water bottle with tap water. The server asked if I'd like ice! Sure would! It was 85 degrees out. I appreciate them supporting locals out biking and very much appreciate their fine service.“
Customers` Favorites
“This is the best Dunkin donuts in Framingham/Natick area.“
Customers` Favorites
“I have been to over a 100 different dunks while traveling through New England. I come in here every Friday at 1:45 as a little treat to end the work week.The worker who makes the ice coffees here makes the best ice coffee I’ve had out of any of the dunks I’ve been to. I don’t know how to explain it it’s just always perfectly made every Friday. Bagels and donuts r normal dunks bagels and donuts. But if u like ice coffee this is the place to go.“
Customers` Favorites
“Fast service, the staff could be a little friendlier, but I totally understand they have to deal with people all day, and some people are just the worst. They make my iced latte just how I want it every time!
Kid-friendliness: There are a lot of options for kids. What kid doesn't love donuts?!“
Customers` Favorites
“I’ve been living in Ashland for a couple of years and I’m about to move to Cambridge in a few weeks. To be honest one of the things I am feeling sad about is not stopping by this dunks anymore.
I only take the time out to write this review because there are so many average quality Dunkin’ Donuts… the staff here recognize me when I come and if I don’t go for a month or two they will comment on it the next time I show up. I don’t go every day or anything so I think they’re just observant and kind.
I’ve literally never had an issue with the food or drink, and the service is quick and extremely polite. I can’t expect much more out of a Dunkin’ Donuts. They run a very tight ship and do an excellent job and deserve recognition for that.“
Customers` Favorites
“Exceptional service on Christmas Eve at 2:10 PM. There was only one employee on, and she was holding it down. I would like for them to give her a raise. Very festive outfit, she is a queen. Love to see it. If dunkins knows what’s right for them they will be giving this young lady a promotion. Thank you… from two happy “
Customers` Favorites
“Berg Nice Place. The Guy At the cashier was amazing Thank you!!!“
Customers` Favorites
“I go to the Dunkin's on Waltham Street nearly every morning pretty much right when it opens at 4:30 AM
My favorite barista is Shannon who intrigued me with a wealth of music knowledge when I first started coming...and I've also learned that she knows a lot about EVERY topic as well!!
-Michael M.“
Customers` Favorites
“The guy that works the shift around 3pm- he goes above and beyond with his service skills.
Very unusual for a dunkin to have such a friendly, personable, makes the right coffee the right way with a smile every time! Good job tall young man with a beard!
Kid-friendliness: Its dunkins, always kid friendly (donuts attract kids)“
Customers` Favorites
“Top Notch. Just like in Stowe, Vermont. Sand snow.“
Customers` Favorites
“These guys have been consistent throughout quarantine. Always prompt, always correct, always made well. I really appreciate this location. I've never bought from here before quarantine and now it's my go-to with 10+ options. They're also conveniently by Rt 95 so they can get to different places quickly.“
Customers` Favorites
Customers` Favorites
“Convenient in Waltham, not too far from hotels. Some one-way streets, so follow your GPS. I'm new to the area, both car GPS and Google Directions got me their to this DD location properly, on different occasions.
Had good fresh iced tea & a breakfast sandwich. Was there recently at 1 pm on a Wednesday, and they still had some donuts left, etc.
Definitely will be a returning customer. Thanks to the staff at this Dunkin location!“
Customers` Favorites
“Eu amo café, e o Dunkin Donuts pra mim é o melhor, eu gosto do sabor das comidas em geral.“
Customers` Favorites
“The wellesly store was clean, service was fast and friendly in spite of how busy they were. There were 4 tables with chairs. A nicer envirinment than I remembered. Then I made a mistake ordering coffee. Coffee is a very personal thing. I was always a fan of Dunkin's coffee when I was young. Their hot coffee when you ordered regular was with light cream and several spoons of sugar. My coffee for years has been dark roast first with sugar only and now black. I had a short meeting at Dunkin because Starbucks near me took out the tables and I don't like Starbucks either. I just heard you gasp... I ordered black coffee and barely had a few sips. I realized later I should have had their old regular and maybe added a donut or two like I did when I was young.“
Customers` Favorites
“I visit this drive thru at lease twice weekly on my way to work. I usually order from the app before arriving. The line tends to move pretty quickly considering this location seems to be extremely busy in the morning. My order is usually just as I ask. My go to drink is the refresher! They are the best location to buy my favorite drink because I have gotten it from other locations in the area and it is not always up to par. This is my favorite location!“
Customers` Favorites
Customers` Favorites
“The most so good late (coffee).��� Thanks a lot.“
“They have THE NICEST EMPLOYEES HERE!! I work at a nearby hospital & every time I come in they are so genuinely kind & it’s such a breath of fresh air!! Today as I came in the staff came out to greet the lovely older couple(I’m assuming are regulars) - it just made my day!! Thank you all for being so kind & helpful always“
Customers` Favorites
“Didn't care for the Hot Bacon sandwich's flavor or texture, and it was messy to eat. Some of the sauce/juice? dripped on my clothes. Also, no drive-thru, probably due to town zoning or preferences. The maple donut was delicious, as always. ?“
Customers` Favorites
“The food was good, and the restrooms were pretty clean. However, the server didn’t ask what size drink I wanted—she just gave me a small, but I wanted a medium.
I really didn’t like that I was only allowed to stay for 20 minutes. I’ve never seen that before. I asked the employees if I could stay for 30 minutes, and they said no—my car would be towed. Why?
I’m buying food and don’t want to eat in my car. I also can’t eat that fast.
It’s very disappointing. I hope they remove that sign.“
Customers` Favorites
“Staff members were excellent and the service was great Even the store was clean and well organized“
Customers` Favorites
“Maria does I great job with her staff! This AM she was even making sure the curb appeal was cleaned up after that nasty rain storm. Sweeping and cleaning for all her customers“
Customers` Favorites
“Right off the westbound side of rt 9 in Wellesley, this is a nice little in&out Dunkin Donuts. It is just before Wellesley Mazda. The footprint is fairly small with a small parking area and a tight drive through. The small interior has just a few tables. The counter service is reasonably friendly and the coffee is served hot.“
Customers` Favorites
“We stopped for hot chocolate, the help was all hanging at the other end of counter so we went there to order, the young lady informed us we were in the wrong area to order and made us move to the correct area. Other than the employees having no real interest in the customers it was“
Customers` Favorites
“I live 2 minutes from this location and I used to drive out of my way to avoid it because it was horrible. But they have had new management for a while now and its done a complete 180°. This has now become my favorite dunks. The staff are friendly and accommodating, they even remember my name. And every meal/drink comes out wonderfully. My puppy loves it there too.“
Customers` Favorites
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“ice coffee goes well with a double chocolate donut n some jelly munchkins“