Donuts near West Springfield

“My neighbor stops at Donut Dip each time he is driving to his family in Red Hook, NY. After trying some examples from Donut Dip, I have settled on the jelly filled cruller as the best donut that is available today. It is dense, crunchy, sweet, full of “donut flavor”. Incredible. All other donuts are pale in comparison. Thank you for preserving the time honored tradition of a cake style donut. Bob, Durham, New Hampshire“

“Im in love with dunkin but the employee vicmary soto is the best she should be a manager. Good employee,respectful, friendly and respectful. God bless her

Parking: Good space but they need to upgrade the entrance too small to go to the paiking lot if you got a big truck“

“It is Sunday morning, 930, St Patrick's weekend drive thru madness and the crew this morning was CRUSHING IT. I personally went in the lobby as the drive thru line did reach relatively close to the light/intersection and I was pulling in from the other side and looked like I was in for a commitment. Presuming a little bit of a stressed situation among the work stations as I walked in and not at all! I was listening and observing all that was going on, still expecting to make myself comfortable as the line continued out around the corner on route 20. The cashier who volunteered to hop off his station and to come and place my order was friendly and sociable and I was in and out in five minutes with all my food and drinks! I believe in this day and age there's more than something to be said about an excellent strong crew but above all in the fast food service and I hope my comments here encourages everyone to treat this, and all, teams with kind words and even kinder direct tip payment! They deserve recognition and I hope this continues on for these employees and the communities they're working hard to provide the essence of life to...coffee!“

“Rt 5 in West Springfield MA never gets order right! 😡all I want is a tea with sugar“

“I ordered, then I went to pay with my DD Card.. my card had less on it than it had. I had checked it just before I pulled up and again when I was told there wasn't enough on it. Both times of calling the card it said a higher amount on it than what the register recognized. The poor cashier was new and didn't know what to do. As I didn't have cash or debit card on me. I told her to just cancel one item,but she wasn't sure... After a few minutes went by another cashier came over and told me to pay the difference. I explained the situation and she eventually just took one item off. The food ended up being cold ?“

“Today was my first time here! I had an amazing experience! The food was great! My frozen coffee was delicious! But the most amazing thing was I saw an employee stop what he was doing to bring an elderly dog back to his neighbor! It’s the little things for me. I will definitely be going back for some ice cream and frozen coffee this summer! Thanks for sharing your beautiful property!“

“Had the egg & cheese on everything bagel this am, was great! I don't know if their bagels are made fresh on site, but it sure tasted as such! Great breakfast sandwich, highly recommended!“

“I visited this location this morning after my shopping trip at BJ’s the gentleman behind the counter was very unfriendly. He took my order and then never told me it was ready another customer told me mine was there and when I got home it was missing two donuts not a pleasant experience today it was at about 10 o’clock so I don’t know who was working but he is not a nice individual and I don’t believe He is in a job that suits his personality oh and by the way the customer that told me mine was ready was an employee of BJ’s and he was very talkative and kind to her just thought I would share my unpleasant experience“

“The staff at *this* Dunkin’ Donuts on Elm St. are always smiling! I’ve been going here several times a week for almost a year now and I cannot say enough about how sweet and welcoming every drive-through employee is! The manager clearly does a great job at hiring passionate people to run the window. I know my coffee will always be right and my sandwich is always on point and I can depend on service always speedy! I wish they could take tips!! Keep up the great job!“