4.6
Superb
107 Reviews
1251 1st Street Southeast, Washington · 9.67 miles
Customers’ favorites
- Chocolate Chip Cookie
- Build Your Own Bowl
- Red Velvet Cookie
- Demisoda Peach
“The food is good, but I’m gonna have to remove stars because of the customer service. 😕 When I first entered, I wasn’t greeted. The associate just stared at me, as if to say “I don’t have all day. Are you gonna order anything?” She had the most stony expression… It was only my second time here, so I was quite sure I had not had any negative encounters with anyone. I was trying to get suggestions and ask questions about certain things, but every time I asked a question about something, the server just dumped it in the bowl. He never answered the question. When I got to the cashier, I apologized, because I wondered if I had done something wrong. But he just referred to me as “diva,” and tried to assure me that nothing was wrong. I told him I didn’t appreciate being called a diva. I just don’t like being treated like I’m a problem when I haven’t done anything. I gave two stars for service, because my first experience was so amazing! I don’t know what happened.”