McDonald's in Frederick

“Let me tell y’all something about this McDonald’s… I got to the drive thru at 11pm, I didn’t know they closed at 11 on Sunday. The automated recording came on to tell me that they are closed.

Not even a second later, the nicest person got on the microphone and said can they help me?

I gave my order and pulled around, feeling guilty, because I don’t like to be one of those “people “

They were the nicest people about this very friendly didn’t try to rush me through or throw things out the window at me, the window girl was smiling and very nice. It felt so genuine.

The food was hot. It was fresh.

Stunned to say the least. If you’re the manager/owner give the closing crew of 6/21/2026 some recognition! Amazing.“

“a really yucky day, sometimes you just need to reconnect with your inner child—and McDonald’s did exactly that for me! My Filet-O-Fish was hot, fresh, and delicious, and the entire meal was amazing. It was the simple comfort I needed at just the right moment. Thank you, McDonald’s in Frederick, for such a great experience. Sometimes the little things can completely turn your day around. Gotta love McDonald’s! ❤🍟
#McDonalds #FrederickMaryland #FrederickMD #FiletOFish #ComfortFood #HappyMealMoments“

“Wow! I just went there at 10:20 AM Monday December 2
and the guy that was taking orders is the best person I’ve seen I’ve never been to a Mc Donald’s with such a good service he is really kind and respectful I couldn’t see his name but my respect for that guy .“

“Good food.

Kind of weird they do not take any orders. People have to do it themselves. A lot of folks were getting frustrated in the lobby. Someone dropped their soda and literally had to yell back so someone could help him clean it up (even though there was a gentleman cleaning tables who looked at them and walked away). You can’t have a robot do everything.“

“Sherry the lady that waited on us was so professional and nice. You don't find this anymore. I wanted to let others know that a little kindness goes a long way no matter what line if work you are in. Great job Sherry you shine at what you do!!!☺☺☺“

“I usually order from this McDonald’s through the mobile app because the deals are often much better than ordering directly at the drive through. For the most part, the app makes ordering convenient, but one thing I learned is that once an order is placed, apparently there is no way for the restaurant to modify it.

On my most recent visit, I simply asked if one of the drinks could be changed to a different drink. I was told they didn’t have control over changing a mobile order, which I can understand if that’s how their system works. What I didn’t quite understand was why I then had to pull over and wait just to receive the different drink.

Since the soda and ice machines are right there, it seemed like something that could have been handled fairly quickly rather than having me pull aside and wait. Maybe there is a procedure employees are required to follow, but from a customer’s perspective, it made a very simple request feel unnecessarily complicated.

I’ll probably continue using the app because of the convenience and deals, but I do wish there were a little more flexibility when it comes to small changes like this.“

“Pretty Average McDonalds.They made the burgers and fries correctly. Staff attitude was fine.

Vegetarian options: If you're a vegetarian, then McDonald's is not for you...However, if you're a vegetarian, that didn't already know that and needed to read my review to see that... then maybe it is.“

“The Yellow springs McDonald's crew are very kind and accommodating. The drive thru was fast and efficient. They were out of an item that I ordered and within seconds had offered me something else and then everything ready and I was on my way quickly. Yellow Springs is a nice store..“

“I haven't eaten at McDonald's for a long while. I was on a road trip and stopped here for a quick lunch. The food was so good. I got a double cheeseburger and changed up the ingredients to lettuce tomato mayo and onion. The patties seemed fresh, the bun was nice and soft, and the fries were hot and perfectly crispy. The person that brought out my food was very pleasant. And I didn't wait that long. I walked in, ordered, and was out in a few minutes. All in all a very good experience.“

“One of the newer McDonald's - all technology which is fine until you need to request the correct sweet iced tea and have to hope someone notices you standing at the counter - very nice employee finally helped - okay for short break- 30 minute time limit to eat.“

“By far the best customer service experience we’ve ever had at a McDonald’s. Sharon assisted us and provided warm, friendly, above and beyond customer service to us- Thank you, Sharon, for being so kind and making my child smile.“