“So I want to say that I came in as a truck driver and I’m leaving as a very, very happy client. This store at 8:07pm here on 8/14/25 was immaculately clean, and organized. Lots of sites are nasty, and not stocked on the cleanliness of their locations.
Thank you for whoever got “strict” on the cleanliness of this location.“
“the mcdonald’s is usually clean and kept up. the workers are always working very hard to get the food to you in a timely manner. i go there frequently so i’ve gotten to know some of the workers. i was able to meet the manager, korin. she is such a sweetheart and always greets me with a “hey honey, what can i get you?” she is always there working her hardest and making sure everything is running smoothly. she obviously knows what she’s doing and knows all the ropes. even when it’s been a hard day, she always has a smile on her face. keep up the good work!“
“I was driving a 26 foot U-Haul truck. Only the drive-through is open. And the manager let me my husband and my brother come make a order at the drive-through window. She is very friendly. And I can tell that she is a great leader because the team was happy and smiling. And willing to make a great McDonald’s meal. Even making sure that we had fresh fries. Whoever was working the Night Shift a young lady at night. She deserves high honors. As a fellow fast food worker if I worked at this, McDonald’s, I would want to be on her shift. She deserves her raise.“
“Edit 05/09/26:
This place has come a LONG way. Sure, you still get a tiny bit of that sketchy vibe sometimes, but honestly it’s much better than it used to be. Food was great, service was quick, and most of the staff were awesome.
Funny interaction though — I ordered 4 drinks and a large fry combo, but completely forgot I had fries too. I pull up to the window, the gentleman hands me the bag, and I go:
“Mine was 4 drinks.”
He looks back and says to his coworker:
“You got fries too.”
I immediately go:
“Oh shoot, I forgot about the fries, my bad.”
Then the coworker responds with:
“That’s what he was trying to give you.”
The poor dude looked STRESSED 😭
Other than that, food was great and the gentleman at the window was super nice.
P.S. I’ll update everyone on my guy’s wellbeing next visit. Stay tuned.“
“This McDonald's is actually one of the good ones me and my dad had went in there around 2:30pm on Monday afternoon after I gotten off work and the customer service that we got there was Amazing I had to double check to make sure we was at McDonald's cuz my dad accidentally ordered his burger wrong on the kiosk and the lady who brought us our food (i dont know her name but her tag said she was the floor supervisor) she saw my dad picking off the onions off the burger and shes immediately insisted to bring the burger back to the kitchen and give him the burger he originally wanted and on top of that the food was hot and fresh so I think this McDonald's is one of the best in hagerstown plus its pretty quiet in the dinning room I go there for my break at work“
“Very satisfied with our service. We came inside and ordered, didn’t have to wait at all. I believe the manager on shift took our order. She met us with a smile and very friendly. I really appreciate that. We ordered 2 steak egg cheese bagels with special requests and they followed it to the t. Thank you so much. As I’m typing this I’m eating lol our sandwiches are hot and fresh!!! By far the best McDonalds in our area“
“This McDonald's is much like many today. They have a lot of Door Dash service so it can be crazy with barely anyone in the place. This store was super clean, the people were friendly and accommodating. It's close to home so we often get food here.“