4.9
Superb
165 Reviews
18123 Town Center Dr, Olney · 8.05 miles
“I spend over $250 a month here. Most of the staff know me because I come in so often. The service is typically very good. Carlos, the manager is very friendly and always gives great service. Along with some of the older staff. But some of the younger staff need further training on proper customer service. Twice now, I’ve gone there, with the same individuals, and asked for a bag for my food. Instead of assisting me, they put the food on the counter and point me to the bags, saying, “they are over there!” I find that very distasteful and in poor taste for a frontline person serving the public. Part of the customer experience is assisting the customer. I worked retail for many years and always made sure my customers were satisfied. That kind of service is unacceptable!”