McDonald's in Kalamazoo

“Not really had a bad experience here, sometimes the food is a bit dry but it's not all the time. Or sometimes the burger or buns will be hard. But like i said overall good place to go considering the options around.

Parking: Not a huge parking lot but it's not small either.

Wheelchair accessibility: I think it is, but don't quote me I could be wrong.“

“It's what you should expect from a well ran McDonald's. Only thing I would say needs improvement: fresher fry oil, cleaner playplace, and staff that are more attentive. Then again, it's McDonald's, so that being said this one is high tier mid.“

“By far the BEST McDonald's in all of Kalamazoo and I'm not the only person who has said this. Food, highest quality of service, and friendliness are consistent daily. I use the McDonald's app for iced coffee and Ashanti, Shy, & Gabby are amazing. They always make great iced coffee with just the right amount of coffee, syrup, & cream!!!“

“Staff were friendly, helpful, attentive to the counter. The menu is limited ( express restaurant ) orders were correct, my sandwich was fresh ( a little cold though ) fries were fresh and hot. The dining room was clean, well stocked with ketchup / salt. No drink station accessible to customers though. I have been to ALL the Mcdonalds in Kalamazoo / Portage, they all have poor service and substandard food ... this is our new McD, it's worth the extra drive.“

“So I don’t eat much fast food anymore but I am a sucker for a game (monopoly) and a good deal so I’ve been coming to this location for a few weeks now, usually on my lunch break. I was actually really taken aback by the service I’ve been getting here. Every single time I’ve been inside, every person is *so* nice. I’ve seen countless interactions between the workers themselves and with the customers and I’ve never heard a rude tone or a complaint. Fast food sucks, I used to work in it myself but you can feel it when people hate to be where they are and I’ve never once sensed that here, at least on the other side of the counter. Special shout out to Chris, very nice dude. Also everyone else, I never actually paid attention to names but ya’ll are killing it and IMO this is how you get people to come back.“

“Workers had a very very bad attitude. Not a welcome atmosphere. Had to wait to put in our order, served reluctantly. Food wasn’t hot, and a big problem after the coffee came with cream instead of sugar. We were the only 2 people in the whole place. Never going back there.“

“Brandon was a great experience at this location. He was kinda and caring. And when I asked for my food fast he got on it. He treats his coworkers with loving and caring and they work together really good. I will be coming back because of him“

“This McDonald's location runs like a well-oiled machine! The staff does an excellent job keeping things smooth and efficient, even during busy times. Orders are prepared quickly, and the service is consistently friendly and professional.

The restaurant is clean, and everything operates seamlessly, making it a stress-free stop whether you're dining in or using the drive-thru. They truly stand out for their speed and reliability. Highly recommend this location for a quick, hassle-free experience!“

“This is the first McDonald's branch in MONTHS to get my whole order correct! Everything was well made and not thrown together, it was all warm, and I had excellent customer service at the drive through window. Whoever was at thedrive window 11/14 at 12:20, you deserve a shout out for being kind and efficient - hard skills to use simultaneously!“