McDonald's in Detroit

“Purchased a big breakfast and all was good except no salt or pepper was given... I have noticed a trend with most fast food places they don't automatically given a customer condiments anymore, one would have to ask and I think it should be a given according to purchase...no big deal just an observation. The price no problem.“

“Fast, fresh, hot food. Pleasant staff, which unfortunately is becoming less common than it should be, but there was a line for both of the kiosk 's and she actually called us over offering to take our order. This is also becoming less common and I appreciated her willingness to help and do it without making us feel like she was being put out or annoyed. I wish I had payed closer attention to her name. The dining room was also very clean, had no problem finding a clean table and there was a worker mopping the floor in the dining area and even though we offered to move he declined and patiently waited for us to finish to mop up under our table and the ones next to it.“

“JusT like most Mcdees, most them seem to be about the same. Most of employee's seem ok working at this store witch makes thing's better for both us and they always have good coffee, not like other stores that find grounds in your Cup, i for oNe hate this action by far I'm hoOK Mcdees coffee for-sure .“

“I was there Friday January 2nd at around 8pm. The young lady who was taking the orders was soo pleasant and nice. It was soo refreshing because nowadays good cust service is hard to come by. Im not sure what her name is but i feel like she needs to be recognized for it. Thank you and i WILL go back there.“

“I stopped by late night doordashing tonight and let me just say Miss A!ntoniece is amazing here. She needs a raise she's very hard working and she goes above and beyond as far as her customer service. I'm really impressed someone give this kind lady a raise“

“I really like this particular location... My Baby girl now a young lady has been going here since she was 5 now 17 in college and yet she comes home on some occasions and guess where we go..lol.. I love that this place hires our children and managers are Mothers and Fathers and aunts and uncles sisters and brothers it's a great family place.. so as long as the doors open we will be there. Thanks staff.“

“Alexis is the only reason I will go back to this McDonald's. Food was standard. The policy of no refills is disappointing. Getting asked by a homeless person inside the restaurant several times for money and then having to ask him to not stand over us while we are eating was unnerving, but Alexis was the one bright spot to everything. She was polite and helpful. A star in a otherwise not so great place.“

“The night staff is totally unprofessional and obviously don't know how to work drive thru let alone multitask. There was a line wrapped around the drive thru and no one responded on the head set to let us know if they are taking orders or not“

“Ordered on the app to pick up, pretty easy to use. I went in to pick my food up but couldn't get back to my order to get the # they needed (it was the first time i used it lol). The manager working helped & she was sweet. The young kids working were nice as well. & bam! My order was complete & I was on my way. Thanks guys!“

“So I have a question. It's 24hr but at a certain time at night it's doordash only? Because I was told that wen I rolled thru drive thru at 12:23am Jan. 29th 2026 and the man said door dash only. I'm not sure just asking my daughter use to work there.“

“The parking looks like a bomb exploded on it. I hit the drive thru late on Friday night a few weeks ago the person working that drive through window was pleasantly polite. I quickly received my drinks & then because they were a bit busy they had me pull up and over to park for a few minutes but when they came out with my food it was all correct and the fries were very hot & fresh! Perfect on a miserably cold night!! Good location 👌👌“

“They were kind, very fast paced, and clean. I had the food before I was done ordering it. I was lost and they gave me directions when the ddot bus refused to let me ride.

Wheelchair accessibility: Their wheelchair accessibility was well thought out.“

“Best customer service I've received in a long time in regards to fast food. Everyone was on point. I received my order quickly and the fries were hot! Best of all, everyone had a smile on their face. It's so hard to find people who are pleasant these days. This was a great experience.“

“I don't care what anybody says, the people who work in this establishment are wonderful human beings!
They deal with countless human beings that have zero empathy.
Not everyone but a lot of people do not put themselves in their shoes.

There are a lot of young people working in here and they are doing their best even at the worst of times.... I have seen the line almost get to the road and the food is still as you expect it should be coming from McDonald's!

Chevy is absolutely wonderful and very hardworking!
Thank you all so much 🙏👍❤️“

“I was very happy and surprised by the excellent service I received from Ryan. The place was back inside and drive through but she was fast, professional, friendly and helpful. I haven’t seem that type of service from a fast food in a very long time. Ryan needs to be hired by corporate to go around to help train personnel how to work in a fast pace environment but makes it looks so easy. Thank you Ryan you restore my trust to visit this McDonald's on a regular basis.“

“I only ordered a caramel frappe. I had a slight problem but the manager Dewan made sure I did not leave unsatisfied. I couldn't find my code for the Frappe and he made it happen and I was so elated. The service needs to step up the pace but that's not going to make me stop coming. they're doing the best they can and I liked it.. B-“

“My con about this place is they need better customer service skills here because some of them had attitudes like they didn't want to work today or something.

My pro is my food was nice hot and fresh they customer service was good when I drove up to the window and his they greeted you like we are cool after how rude they were on the intercom like 5minutes ago.“

“My experience with this McDonald was absolutely amazing! From the employees who took our order to the employees who gave us our food! The employees were very polite, nice and just overall a warm welcoming atmosphere! Wish a lot of more service workers were like these employees at this McDonalds location! The date and time we went through the drive through was 2/19/2025 3:00pm so whatever crew was working was absolutely incredible!“

“We did app purchase. Food was made fresh and fast. Delived quickly to the car when it was finished. The parking lot was a bit dirty. But nothing to major

Dietary restrictions: You can customize your dietary needs on most of your order“

“Years ago when I lived nearby this McDonald's was the worst McDonald's I'd ever been to. It's been about 8 years since I've been here and I happened to be in the area so I reluctantly went in to get something to eat while I waited for a friend of mine to show up nearby. I was pleasantly surprised. The staff is super nice food was hot and they even had a lobby attendant who came and cleaned up my mess for me and asked me how I was doing once or twice throughout my meal.

I don't know what changed but I will no longer avoid this McDonald's.

Update: Funny how y'all "all out" the shake mix every day 😂“

“They serve you very quickly! Don't even worry about the line! Very good service! As for the food, like in all McDonalds, only with the menu a little more classic!

Kid-friendliness: They don't have a happy meal but they do have plenty of options for children.“

“12/07 one doordash missing Carmel frappe
I'm be back with updates

12/15 night crew was efficient and 12/16 morning was quick

12/24 knocked on the door no answer ....went to drive thru they said go back to the door. No answer .... Then a employee got them to answer and still let the door shut on me to wear I had to cancel the order“