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Customers` Favorites
“I recently visited Factory Coffee - Frank Street, and it was an exceptional experience from start to finish. Factory Coffee - Frank Street offers a welcoming, modern atmosphere that makes it easy to relax, work, or catch up with friends. From the moment I walked in, the space felt thoughtfully designed, with a clean aesthetic, comfortable seating, and a warm, inviting energy.
The coffee was outstanding. Every drink was carefully prepared, rich in flavor, and consistently high in quality. Whether ordering a classic espresso, a smooth latte, or a specialty brew, the attention to detail was evident in every cup. The menu also offers a nice variety of options for different tastes, making it a great spot for both casual coffee drinkers and true enthusiasts.
The staff were friendly, professional, and attentive throughout the entire visit. They were quick to greet customers, happy to offer recommendations, and clearly passionate about delivering a great experience. Their service added a personal touch that made the visit even more enjoyable.
Beyond the coffee, the overall environment stood out. It’s a place that encourages people to stay awhile, whether working on a laptop, reading, or meeting up with others. The combination of atmosphere, quality drinks, and excellent service creates a strong sense of community.
Overall, Factory Coffee - Frank Street is a standout coffee destination that consistently delivers quality, comfort, and care. It’s the kind of place that quickly becomes a favorite local spot.
I would highly recommend it for daily coffee runs and relaxed productive work sessions anytime.“
Customers` Favorites
“The best place downtown to get coffee. amazing atmosphere with their indoor greenhouse, awesome pastries and fresh bagels made every day. They also have homemade soup often including home grown ingredients.“
Customers` Favorites
“Found this gem on Happy Cow! Cute modern industrial like coffee shop with good selection of create plant based option foods. Several items on the menu can be made plant based and they have plant based sausages & impossible meat. We had the zucchini sandwich and the no worries bagel, side of crunchy flavored fries & rosemary potato’s. It was all hearty & delicious. Plant based milks for coffee drinks! The staff was super friendly. They lose a star for the typical, “remove items to make it plant based then upcharge for plant based replacement” -⭐️ Otherwise, a great place anytime! Updated from previous review on 2026-03-29“
Customers` Favorites
“Everything here is perfect… the coffee, the breakfast items, sandwiches, desserts, the display, the staff. I always stop by when I am in town.“
Customers` Favorites
“I just had my first cup of Macciatto from Walnut & Park. A coworker decided to bless me with it. Soooo good and so close to where I work! I will be coming in very soon to receive the blessing on my own!! Thanks!“
Customers` Favorites
“This coffee shop is one of my top Picks! Great service and great coffee!!! I haven’t had a bad experience here and would highly recommend it!“
Customers` Favorites
“Thank you Chris for hanging that awesome American flag on the wall at Westnedge , and the Michigan Flag at Gull road is even better very nice“
Customers` Favorites
“The only store that consistently gives me exactly what I ordered I travel from the other side of town“
Customers` Favorites
“Kyla and Kyli were super friendly and made our group great drinks!!“
Customers` Favorites
“Best place too eat in Kalamazoo Breakfast , lunch. Staff is great always trying too please, food is best , changes monthly on specials I wish they were open for dinner👍❤️o“
Customers` Favorites
“Only the Best place to eat in kzoo.!!!“
Customers` Favorites
“Nice atmosphere to work or chat with friends. Coffee and homemade baked goods are 💯“
Customers` Favorites
“I came in today with my sister’s family, including my 2 year old niece who has celiac’s disease. The waitress, Lizzy, took it very seriously and even brought out the food that was made in the allergen kitchen wearing gloves to reduce risk of cross contamination.
I can’t say how much we appreciate not only that AH has a special allergy kitchen but that their staff is also clearly trained and understands the severity of food issues like this. It’s hard to find places to eat that will go the extra mile but it means everything to my sister and brother in law that they know they can eat here safely. ❤ Also, everyone’s meal was delicious and the service was great 😊“
“Top notch customer service from everyone that works here! Maddie is such a sweetheart, willing to go above and beyond for the customers. I have always loved this biggby and recommend it to anyone I know!“
Customers` Favorites
“This donut shop was fairly busy during my visit, but the staff was still attentive and friendly. It’s a nice place that feels a tad old fashioned inside, but the prices were great and the donuts excellent. I got a few different types to go, and they all tasted great. The pistachio muffin was probably my favorite, but the apple crumb was also delicious. I can see why the place is so popular. It’s definitely living up to the hype.“
Customers` Favorites
“The boba was very refreshing“
Customers` Favorites
“We popped into Bagel Beanery this morning and wow — fresh-baked bagels and coffee done right! Their selection of bagels alone? So much variety and flavor. The atmosphere felt warm, local and genuine — just the kind of spot we love highlighting. If you’re looking for a great start to your day in town, this place is a must-visit. 💙“
“Amazing food and incredibly friendly workers. Everything is fresh!“
“I was on the hunt for a coffee shop that a) makes great coffee and b) doesn't have music playing! Why does everywhere feel the need to play music? Water Street Coffee - friendly, helpful and attentive staff. The shop itself was small, nicely set up, and best of all - no music. I came, expecting to take my coffee to go, and instead sat and lingered and then had a breakfast sandwich.“
“Stopped in for a yummy snack on break today and it was delicious,I’ll definitely be back for more!!“
Customers` Favorites
“First timer! Great customer service and the drinks were delicious! Can’t wait to go back, especially for the mango jelly!“
Customers` Favorites
“Best coffee ever! My go to is an iced Dolce Le Leche with oatmilk. It’s the perfect pick-me-up.“
Customers` Favorites
“I wasn’t able to catch his name, but the man that helped us was so kind! He payed extra attention to us, got us water, and gave us some free donuts as we were leaving. He was so generous, and I will be returning later to hopefully give a tip and catch his name!“
Customers` Favorites
“Everything here is perfect… the coffee, the breakfast items, sandwiches, desserts, the display, the staff. I always stop by when I am in town.“
Customers` Favorites
“Just stopped in. Just wanna thank the barista working tonight I didn't catch her name but she was really nice and generous. Took a sip of both coffees and they are the best mochas I've tasted from Starbucks. Hope she's working again when I come in next.“
Customers` Favorites
“I’ve ordered delivery a few times (never been to the restaurant itself) and it’s been absolutely incredible every time! When they were closed on Monday, we decided not to order breakfast at all rather than ordering from another establishment! The prices, sizes, and quality are great. Highly recommend the omelettes and skillets! I love that I can build my own exactly how I like it without worrying about price gouging! My favorite breakfast place so far in Michigan!“
“Everything here is perfect… the coffee, the breakfast items, sandwiches, desserts, the display, the staff. I always stop by when I am in town.“
Recommended
Customers` Favorites
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“Wonderful coffee shop with character. Very welcoming and kind people. AND great coffee drinks! The building is pretty cool too.“