“I was having trouble getting the rewards section on the website to work. I had earned enough for a free favorite, so I ordered and it took the 1500 points but put up a splash page stating that I could not redeem. I called the store and your employee, Annette, was very helpful, professional and pro-active by offering to take my order over the phone and handle it herself. I appreciated not being told to contact corporate. You have a good employee in Annette!“
“Experienced a communication delay with a neighboring store after ordering my food & needed guidance on what to do about my order. I wanted to take the time to thank Gabe who answered my call on the first ring. I never ordered from this store but I will in the future, thanks to him! The little things go a long way. Please don't change and keep up the great service :)
- Nehmie“
“I order a sub for my dad who is in a nursing home every week. Door dash is so expensive that it’s nice that they have in house delivery to keep costs down. They are always friendly to him and 99pct right on time. He hates the nursing home food so at least one day a week he gets something he gets to look forward to. You wouldn’t think a sandwich shop could make such a big difference in someone’s life but these guys sure do.“
“Jimmy John's isn't really my favorite sandwich restaurant, but this is the best location I can think of. There are like 8 people working there at all times, and of the several times I've gone here every time the food service is very quick (sometimes even instant).“