McDonald's in Springfield

“A peculiar pride truck was parked on the roadside. Approximately at 3:00 AM, I placed an order at McDonald’s for a double quarter pounder deluxe with cheese and a strawberry banana smoothie. It is important to note that this smoothie was not substantial in size, and I did not receive fries.“

“Okay so it's a five-star review because McDonald's is McDonald's and how can you rate or compare McDonald's with anything else? There is nothing like it. The food is there when you need it or want it. It's exactly what you expect every time. The chicken nuggets are the same chicken nuggets. They have been forever. The french fries or the french fries and the double cheeseburgers are the double cheeseburgers. There is no questioning or mistaking that every time you go to this restaurant everyone knows exactly what they are going to get every time and McDonald's provides that for us as a society.

You cannot compare McDonald's with any other restaurant. You cannot compare this to Burger, King or Hardee's. They are completely different establishments. The only similarities they have is yes. They do serve burgers and fries however, McDonald's burgers is their own Burger. That doesn't mean that it's better. That doesn't mean that it is inherently different. It is meat toppings cheese on a bun. It would be like comparing apples to freezer burritos. While they are both food, they are completely different types of food. McDonald's food is in a category of its own. That does not mean that it is better than everything else out there. It does not mean that it is worse than anything out there. This is why there is no way I can give this place any less than five stars because it is exactly what you expect it to be every single time.“

“The gentleman who took our order was so friendly. He was so kind to my Dad (83year) who is hard of hearing. He was patient and helpful. He saw my Dad had a military hat on and gave him a discount. I wish I would have gotten his name. Great experience!“

“Dude I’m pregnant and all I wanted was some chicken nuggies and a burger. The lady that brought it to my car was very nice, and the food was super hot and fresh- yall just made me the happiest person in town. After horrible experiences at the McDonald’s on west battlefield, this was great. Thank you!“

“This is my neighborhood McDonalds. i go to this location more frequently than others. the staff is always very kind and helpful, the food is always fresh and hot. i always have a good experience when eating here and the quality is good for fast food.“

“The drive thru order was wrong twice the fries are so old and cold i thru them away and the iced coffee was horrible it was a large with light ice that ended up having no ice and about 8inches of whipped cream with out the caramel drizzle..... very disappointing seeing how i very recently started coming to mcdonalds again. Last time they over charged me and then didnt want to give me what i paid for so i had to get a refund from a young rude manager when the lady at the window messed up and told me to pull thru it would be ready....smh“

“I came in with my 2 girls at 10:55 pm and a young lady helped me. I asked for a coke after my order and it was out. She offered me another type of soda. After that she seen I had 2 girls and offered them toys.

My 2 girls had a extreme hard month and they made their entire night from the kindness of that lady.

Thank you !“

“My last trip was for a late night dinner. There isn't much choice at 2am. There was 6 or 7 dudes dressed in cowboy boots & wranglers walking thru the drivethru & eating on the curb in the parking lot. Only weird because the college kids are all gone with it being summertime. Maybe the visiting baseball team? We placed a mobile order & it was ready quickly. Fries were hot. My only complaint was they discouraged me from getting some strawberry cream pies that I wanted, by telling me it would be a 15 minute wait. But that's not real unusual for that time of night.“

“This location was working very very hard and the staff were very polite. Sadly I hardly consider fast food restaurants even restaurants but they are and these people are working very hard! Thank you! I really appreciate Ariel and her great work addittude.“

“The food was delicious. Customer service could use some training. The employees don't acknowledge the customers when they come in. Orders are done at the kiosk. Decor is fine. Employees should check the bathroom more. The ladies restroom had 3 stalls and only 1 had toilet paper.“

“I have to say that since my last review the $6 meal deal brought me back and between this location and the one by the mall I've probably been about 10 times at various times and everything went very well each time and I'm thrilled. Keep it up!!!“

“This location is great! The owner honors veterans. Most restaurants only give a 10% discounts IF they honor veterans at all. But this McDonald's gives a 30% discount to Veterans. Whether dining in or going through the drive-thru, 30% discount. I always get great friendly service at this McDonald's.“

“Dont usually expect much out of fast food places but this McDonald's morning crew is killing it. In less than 5 minutes i had 3 sausage egg mcmuffins with 3 crispy hashbrowns that they added on at the window cause i forgot, and a plate of hotcakes. Good food, fast and friendly service. All for about 20 bucks.“

“Madison is an absolute sweetheart and truly showed how much she cares about her customers! I did not dine in during this transaction, but I called to see what Godzilla happy meal toys were available because my son has autism and is obsessed with Godzilla and collects everything to do with Godzilla. We only needed the number eight of the series and Madison went above and beyond to search through everything they had in stock and even ask coworkers to help in the treasure hunt. It is very rare that young people these days go above and beyond for anyone other than themselves, so I was highly impressed with her customer service skills and her willingness and excitement to try to help my son collect all of them! So thank you Madison for being such a great employee and they are very lucky to have you on the team! I hope she is recognized for this because it seems like such a small gesture to other people, but it is huge to me and my little Godzilla obsessed son! Go Madison!“

“I rarely order from McDonald's so when I do its a major treat. imagine my disappointment and horror when I opened my big Mac to find a huge clump of hair sticking out of it, and dirt all over the pickles. youre going to make someone sick. do better“

“I have just witnessed the best team work!. I did let the manager know as well. They are pretty busy, however, every single worker was doing there job and they did a great job getting out the orders that are coming in. Great job team. It doesn't go unnoticed by me. I truly hope the hard workers like this get paid a little better than others because we need good workers just like what saw tonight. Good job guys. 🫶 no one was dragging their feet.“