McDonald's in St. Louis

“We frequent this McDonald’s. The staff are all kind to us!

The two complaints I’d have is that sometimes the sweet tea is just, not sweet, almost bitter, and then if you are coming to this establishment, you may have to commit an hour of your day to waiting in the drive through if you are committed to not going inside. For fast food, it gets the job done.“

“We ordered on the digital board and it still took more than 15 minutes to get our food. Something happened to the order and it got lost. If I’d had somewhere to be would’ve been bad, but we had all the time in the world, so it was just a minor inconvenience. The staff was apologetic so all good.“

“I'm here on February the 16th at around 8:30.
I ordered a cookie tote in an iced coffee. I'm still hurting this 908 these people that had a fight, and they're still not trying to make things my food, terrible service disrespectful, all of the above just trash“

“This is the best McDonalds in the St. Louis area. Every time I visit this location the service is exceptional, the food is always enjoyable and accurate, and most important the employees here are always polite, kind and nice with a smile on their face.“

“The food is great but the kids that work there have bad customer service and always on there phone also they gets your order wrong everytime . Needs improvement in the area other than that it's great.

Kid-friendliness: They have great meals for the kids and other things for them as well“

“The lady who works here, Sarah, is a stellar example of an employee and a human being. I see her here regularly on the lunch shift and she has to be the fastest and most polite McDonald's employee I've ever met. She went way above and beyond when something wasn't right. If you could clone her a million times over, every McDonald's would be a 5-star restaurant. Not trying to belittle the rest of the team, but I know a superstar when I see one!“

“This location is consistently good for what I want out of McDonald's, hot and as pictured. I grab the occasional breakfast, or dinner and never regret it. The morning crew is always on point, friendly, and fast. One time I misplaced my order to another location and they were able to get it squared away without missing a beat, like I didn't even have to tell her what I ordered. The evening crew is much the same. I pass 4 other locations to get to this one.“

“These people are fast, the only thing is the lady that was working the window in the morning for a while. Well she was kind of I don't know, I don't want to be rude. But she wasn't very good at her job. People were being awfully rude to her, so I was sweet to her but maybe don't put her on the window. But that being said you all kick serious ass keep it up.“

“Always get my coffee or coke just the way I want they could give more points to repeat customer s
Triple cheeseburger is
Sophie Lynn Marie Radick's
Favorite as you see she gets all excited when she See's the golden arches

Parking: They need to put in shade trees so you could keep your car and your self cooler“

“Sometimes you just can’t beat a classic! Swung by this McDonald’s and everything was on point — fries were hot, crispy, and perfectly salted (no sad soggy fries here 🙌). My burger was fresh, the drink was ice-cold, and the service was quick and friendly.

Place was clean, the vibe was chill, and it totally hit the spot. Sometimes all you need is some golden arches comfort food to make the day better 🍟🍔💛“

“We went there today for lunch thru the drive thru.the man taking orders was very nice.we got the big mac value meal.mac frys and soda everything was cold I don't like.cold French frys and mc Donald's used to have the best frys.not no more and the big mac was cold also.sorry I don't like to complain.i dont eat out that often and was very disappointed in the food.workes were.nice but the food was not good.sorry .God bless“

“The woman at the drive through was the nicest woman I ever met she made me wanna come back to this McDonalds due to her excellent service on drive through and helping me out I wish I got her name but it was the morning around 11:30 am on 5/28/2025“

“I messed up on the app. Scanned the code before I got to restaurant. They still took my reward points that I enjoy using. Cashier was a manger and he made things right with no hesitation. Nice people. Good food good service. Reccomend this location fer sure.“

“Had an issue with our mobile order not showing up was told to pull up to talk to the manager. The manager told us she can’t do anything and closed the window in our face. We went around again and the lady at the first window was very nice and rung up our order again. Went to the second window and the same manager had an attitude and didn’t know what food we got so we gave her the receipt, she gave us the bag and closed the window and we drove away. We opened our bag and were missing items. She did not have a name tag on but it was around 11 pm at night. Very unprofessional.“

“Liam, one of the dining room workers, was a pleasant young man with incredible customer service. He thanked me for choosing McDonald's. He had a sincere and kind smile. This type of service impresses people to return. We'll done, Liam!! Bravo young sir!“

“Shout out To Raya I had a mobile order that was stolen. I talked to her about it, There was no arguing, confusion or negative words. She listened to my issue, gave a solution and Quickly handled the problem and was a lifesaver as I had hungry kids who were waiting on their Fodd thank you very much! Great professionalism! Very happy with her customer service RAISE needed immediately!!!“

“I’ve noticed there’s a few new crew members in the morning, and they’re really bringing it! I went for breakfast this morning and the guy working the menu/pay window was so kind and quick. The ladies working the food window were so accommodating and my food was hot and fresh. Great job, y’all!“

“I have made this my "go to" location because it is so much nicer than other McDonald's in town. The staff is friendly and the restaurant is clean. I have met other customers and we talk to each as we are enjoying our food. If I could give them an award for outstanding service I would!

Parking: There is a lot of parking on the site plus additional parking in the Dierberg's lot.“

“The counter help was especially with my 3 yo who did not get the same toy as his sister. Helped me avoid a big meltdown! The staff works very hard and I know sometimes really overwhelmed. However they always take the time to be nice and helpful with my 3 and 5 year olds. We come here every Wednesday for lunch“

“I just wanted to come on here and say I had excellent service from a young lady named Aahanda she was nice polite and gave great service she was even helping other workers with other orders and she was the only one that stood out from the rest... The young lady was so nice I had to ask her, her name and she told me with no problem...“

“I mean if you've been to one McDonald's you've been to most all McDonald's. The only thing I could say that stands out with this one is the staff is pretty Good about being on top of things. If there's ever any kind of mistakes or issues it's taken care of almost immediately no worries so yeah I'm very happy with this particular McDonald's for sure.“

“The female who was bagging handled a customer who was cussing and claiming every order as their own very well. If I knew her name to praise her, I would. I was sat at a distance as the Mcdonald’s was swamped at lunch rush and I had just gotten my food and drink. The service was awesome.“

“Ordered a online order 10 minutes before arriving at the restaurant. I figured this would be excellent timing, it wasn't. Still had to wait about 10 minutes. Adding the time up equals about 20 minutes, (in reality it was probably more like 25 to 30 nights). To me, this is not fast, which I thought McDonald's is supposed to be fast. Food was good, and no other complaints.“

“Very long drive thru lines. Went inside but due to renovations there is no seating so be prepared to stand for your pick up order. The staff were pleasant and apologized for the inconvenience to everyone which was nice. Can't wait to see what it will look like when it's complete.“

“Great food ..however my order was incorrect..please check your order before driving off . I paid 20$ for a hotdog when it should have been something else...my mistake for not checking. Overall the food service and atmosphere I can not complain...“

“It was convenient cause I have the mobile app and was able to order in advance. Also it was close to venue I was coming from. I'm only giving one less star for the 25 min wait in the drive thru line due to low staffing. My food was the way I'd like it. I was visiting from Chicago.“

“The service was a little slower than normal but the girl on register is new, I think. Now the short red Ronald Mcdonald haired girl is just completely loud, rude and lazy as she is always snapping and down talking to the other workers and not to mention smarts off to the customers giving mean looks. Her behavior in the front of the house belongs in a bar. With her vulgar language in front of my kids to me this shows not only that she can't control her nasty words and loud voice nor is she ashamed of herself and with her behavior always the sameneverytime we come in the management/owners approves and or agrees with her . Idk maybe we should try other local fast food and maybe go out of the box some.“

“Jermisha was the best! It was so busy and crazy and she kept her cool. Really made the whole experience great. The store is clean, it's affordable, and they do a good job. It's hard doing this kind of job and everyone here deserves respect but honestly they all earned it everyone was awesome“