“Ordered a cinnamon dolce latte.. Always good.. and a warmed chocolate chip cookie..good as well. My only issue is they deactivated the online ordering so I ended up waiting in the drive thru longer than I wanted.. But overall good location“
“I stopped going to Starbucks bc of union busting and many other reasons, but I went this past weekend bc I just needed fast caffeine! The drive thru person taking orders was SO uplifting, kind and genuinely made my day better. It’s so rare to have such a positive interaction these days and it was truly special to me. If Starbucks let its workers unionize and I’d visit regularly again.“
“I am complementing the staff and management.
Denver, Kevin, and under the leadership influence of Alyssa.
I recently visited the Starbucks on Kirkwood Rd in downtown Kirkwood, Missouri, and I was thoroughly impressed. The manager, Alyssa, is exceptionally professional and present, leading her team with grace and efficiency. Even during the morning rush hours, the staff, including new faces, work in perfect unison, creating a seamless and pleasant experience for customers.
The entire ambience is welcoming and pleasant, making it a great spot to start the day. Alyssa's high level of detail, customer care, and methodical approach to accuracy and efficient delivery is truly commendable. It's clear she takes her job seriously and leads by example, often supporting her team with positive energy and subtle enthusiasm.
It's inspiring to see a manager who not only excels in her role but also uplifts her team and ensures a top-notch experience for every customer. Kudos to Alyssa and her fantastic team for their hard work and dedication!“
“After having a terrible experience again at another location, it made me realize how much I LOVE this one. Place is always nice and clean, the staff is always friendly, they are very fast, and nobody makes my favorite shaken espresso as good as the baristas here. All other locations should take a lesson from this one.“
“Love the music, the staff are very down to earth, and can't forget the great coffee.... Best MGMT and atmosphere so thankful to them for helping me with my classroom pumpkin by supplying me with the items needed for it to be successful“
“Love this location , the nicest baristas , they always get it right ! Also one of the best Starbucks in the area for working . Literally the only issue I have with this one is that the music is too loud at times that my noise cancelling headphones won’t block the music. But otherwise awesome“
“Absolutely love this Starbucks! I moved to St Louis a month ago and this is already a favorite place for me! Extremely welcoming employees, very clean place, always great quality drinks that look EXACTLY like the menu items! Super satisfied and 100% recommend this starbucks!
Dietary restrictions: Plenty of options for all dietary restrictions!“
“No drive-thru and the parking lot isn't great. There's almost always right in front of Starbucks thanks to designated parking for Starbucks customers, but there is typically only one entrance to the lot (from Clayton Rd) and the lanes are very narrow.
The staff here are friendly, coffee is always delicious, and mobile orders are typically filled quickly. I had one long wait a year ago, but have been back several times since and my coffee is always ready when I arrive.“
“I don’t often leave reviews, but today was a great experience. I came in from Taiwan and was served by a barista named Ani. She was incredibly kind and personable, making the visit enjoyable. I’ll be flying out next week, but I’ll definitely return just for the chance to chat again.“
“Fantastic experience at the best zoo and at the best starbucks. When I'm at this starbucks, I get treated as if I'm family and that really means something to me. I'm a regular customer because I love their service and I love this zoo. Keep it up!“
“Great service at this Starbucks, but they've renovated (2024) and it is no longer one of the welcoming, cozy Starbucks cafes.....
I think Starbucks is trying to get us to spend more time at our local one-off cafes. :/
Wheelchair accessibility: Fully accessible and recent renovation (2024)“
“I stopped by this location and wasn’t having the greatest day. Emma asked me how I was doing and I explained that I had just lost a loved one, she was very compassionate and tried her best to comfort me.
I truly appreciated that and I’m glad that we have good people like her in this world.
Thank you for Emma ?“
“I do enjoy a special treat at Starbucks. This particular location (mason/Clayton) makes great drinks, has ample parking and are very friendly. I usually order a hot mocha but opted for a toasted white chocolate mocha at the advice of the Barista...it was delicious!“
“They are one of the best Starbucks stores I’ve been to, not just locally but nationwide. They are always kind, efficient, and clean. I’ll go out of my way to order from this location over others because they consistently provide excellent service.“
“The coffees are great, we all know that. Honestly, the staff are so busy it just takes forever now to get anything. I don't even know what else to say. I'm used to it, but if I order 2 drinks, they come out 10 to 15 minutes apart for some reason.“
“I LOVE! this starbucks . The team is incredible. Rahul, Pallavi, and Coco are so kind, customer service oriented, and delivered the most amazing experience I’ve had yet. They were patient with me and gave me guidance on my order. They also recommended my new favorite drink: brown sugar oatmilk shaken espresso (with cold foam?). For a university campus starbucks, it is hard to beat this place. I love it here and will definitely return.“
“The red headed guy that worked the drive-thru this morning is an absolute delight! He was so upbeat, positive and friendly with an infectious laugh. He definitely has improved my mood this morning. I was talking about him to some colleagues and one of them knew exactly who I was talking about and raved about him as well.
We need more of him! :)“
“I placed a mobile order at this location and when I got there, the employees never received my order.. There was a glitch in our system, and once I placed my order, it showed that I didn’t have enough funds to push the order through, but before I place the order I always transfer funds over. I spoke with the manager about the issue and she went ahead and had the employees make my order. I went back today just to tell them I appreciate them for taking care of the issue and I gave a tip.“
“As someone who has gone to other target Starbucks, this one is hands down the most amazing! I don’t think I’ve ever gotten a drink wrong and the warm kind greeting and hospitality you get from all the people working here is incredible! This is the Starbucks target to go too!❤️“
“The Starbucks on Grand is the BEST Starbucks I have EVER been to! The workers are fabulous & so friendly they make you want to be part of their team! They are always welcoming & provide fast service and high quality food.
Vegetarian options: If you are ok with dairy, the spinach, egg & feta wrap is great.“
“Thought I'd grab a Christmas gift for a coworker. Buy a 5 dollar gift card, say "this cups on me" er something cheesey like that. I got a small pink drink as well. It's more than the darn gift card!! I probably can't buy anyone a good drink for $5. The smalls are very small too. Can't get a sip of strawberry flavored coconut milk for under 5 bucks? Why Starbucks... Yeah so I don't frequent da Bucks but dang it's expensive. Good taste and this particular one had good service but again, real expensive for what you're getting...“
“Order date 12/16/2022 AMI wanted to reach out and express my sincerest gratitude for the kindness and excellent service you provided during my recent visit.I placed a large order for a group, and you all went above and beyond to make sure everything was perfect. Your attention to detail and friendly attitudes made the experience a pleasure.I just wanted to say thank you for going the extra mile. Your efforts do not go unnoticed, and I will definitely be returning to your store in the future.Thank you again for everything.Sincerely,Zack“
“ONE OF THE FEW REMAINIMG LOCATIONS WITH OUTDOOR SEATING (Large Groups) 👍👍👍
The location at 7333 Lindbergh in St Louis missouri. I only gave two stars on food because I got no food when I was there only had a cold brew with cold frothy milk. And a large blonde pour over.
I was mainly there to do paperwork and monthly updates for my laptop, as well as update road add truck stop closures in my Atlas.
Yes there is a push button code on the restrooms, I think it's a good idea to keep the restrooms clean and to keep those responsible who like to mess him up! The overall atmosphere is wonderful and the staff was very friendly and courteous.“
“I swear this is the best campus Starbucks I’ve ever been to! The workers are always SO SWEET and my lattes are always PERFECT! They deserve so much recognition! My coffee is always perfect and delicious here, and I can’t say the same for other off campus locations!“
“I was happy to visit this convenient location for my birthday reward and use my stars for a cup of coffee.My food and coffee were both ready when I arrived. I dined in to enjoy my meal and saw the usual well orchestrated performance of the trained staff.I was finally able to taste the Chicken, maple butter and egg sandwich which had been out of stock lately when I wanted to order one. It was acceptable, but nothing special.As I left, I noticed a large amount of trash around the entrance. I looked for a trash can but saw none. Not a good idea if you want people to throw away their trash. Noone picked it up either which reflects poorly on management and the staff in general.“
“I can’t rave enough about the team at this Starbucks.I come in several afternoons during the week and am greeted by name. Everyone’s friendly, gets my order right and my order is presented to me quickly.
Thank you Alex, Matthew, Ben, Eddie, Vixen and Elvis!
You’re make my afternoon brighter.“
“Cool Starbucks. I like the art. It just sucks that sometimes the inside of the building is closed with no warning and that it becomes drive through only. Not everyone has a car and one time me and a coworker were gonna go up there to discuss business and we had to go to McDonald’s instead smh“
“We were just passing thru St Louis. We had hoped to do a riverboat cruise but had missed the last one so went to Starbucks instead. This Starbucks is located within the lobby of the Hyatt Regency hotel (the restrooms are actually in the.lobby of the hotel). There is a good amount of seating inside and of course it’s the usual Starbucks fare. The service was ok.“
“A while back I had some pretty consistent issues with this location, to where I stopped buying Starbucks and cancelled my account. They clearly took the feedback and grew from it. The employees at this location always seem happy and enjoy what the do. They interact with me beyond just handing me my order and taking my money. I truly enjoy this location, even when they are at their busiest.“
“Staying at the hotel & went in for breakfast today. A+ service from everyone involved. The place was packed with race fans, but the lady who took my order was extremely polite & did her best to make sure I didn't see the stress on her face. She went above & beyond, as did the baristas/cooks. My order was fast, hot and delicious. This team is understaffed and still delivering an A+ experience. Will definitely be back tomorrow morning with a big tip for them!“
“Even though they were overwhelmed with the number of cranky passengers waiting on their orders, their attitudes were immaculately friendly and upbeat. They pounded out order after order faster than I've ever seen a Starbucks operate. Love this Starbucks and will always stop by here if I have the time!“
“Got my shaken espresso early morning before work. Was early enough I was having trouble even remembering what my order was and I don't visit Starbucks very often. Doug was my cashier and the way he treated me I would think that man could guide anyone through any problem. I'm just standing there trying to order a sweet treat to fight the dead tired feeling inside and Doug leads me through the entire process with the customer service patience of an angel. Would trust Doug to teach an older person some technology and not have them get mad. 10/10 experience“