“Very clean place, and the servers are incredibly friendly and welcoming, always with a smile on their faces. The café also has a great view and is an excellent spot for studying since it’s very quiet and plays soft classical music. Our order was somehow mixed up, but they fixed it quickly and politely, again with a smile. The staff here are truly kind and absolutely wonderful!
Ps, the coffee is the same like every other Starbucks place ! 😌“
““Great for caffeine, less great for waiting while you contemplate your life choices.”
If you’re in the mood for a reliable grande latte and a few minutes of mobile-app scrolling, this Starbucks on Tesson Ferry is a solid stop. The baristas are friendly, the space is clean enough to pretend you’re checking emails in a fancy lobby. 
A few quirks:
• When it gets busy, you might find yourself staring into your iced coffee like it holds the answers to the universe — and wondering why your chai latte is taking so long. Reviewers mention sanitation and prep speed could use a boost. 
• It’s dependable for study-sessions or meet-ups, but if you need “blazing fast service while simultaneously conquering life,” you might leave slightly under-conquered. 
All told: I’d go back. Comfortable spot, good coffee, minimal drama. Just maybe don’t expect the coffee gods to deliver your order via lightning bolt.“
“I do enjoy a special treat at Starbucks. This particular location (mason/Clayton) makes great drinks, has ample parking and are very friendly. I usually order a hot mocha but opted for a toasted white chocolate mocha at the advice of the Barista...it was delicious!“
“No drive-thru and the parking lot isn't great. There's almost always right in front of Starbucks thanks to designated parking for Starbucks customers, but there is typically only one entrance to the lot (from Clayton Rd) and the lanes are very narrow.
The staff here are friendly, coffee is always delicious, and mobile orders are typically filled quickly. I had one long wait a year ago, but have been back several times since and my coffee is always ready when I arrive.“
“This Starbucks is Drive-Thru and Walk-Up Window only. There is no inside cafe to sit and chat or work on your laptop. It is a grab and go coffee shop.
I didn't realize there was no inside, so I parked and walked up to the building. Only then did I realize how small it was and that there was no inside service. So instead of getting back into my car and going through the drive-thru, I took advantage of the cute walk-up window.
Before I could even push the call button, one of the baristas came to the window to take my order. She was friendly and did a good upsell, so I added a Small Vanilla Scone to go with my Sweet Vanilla Creme.
Another barista brought my drink and scone to the window and she too, was friendly and professional. If I am in the area and craving caffeine, I will be sure to stop by again.“
“i love this place! they are always nice to me and my drinks are always made right (and also very yummy..)
i felt like today i had to write a review because my cup was so cute and the staff were so nice and it was just a nice small human interaction that i enjoyed that probably didnt mean much at the time but it made me very happy :)“
“I have been coming to this Starbucks for years and it is by far my favorite one. They always get my order right and the drinks taste great. Always friendly staff. This is the only location I will go out of my way to go to. I had a bad experience at one location today, called this one and they made a bad morning turn into a great one. Other locations can take a lesson on customer service and accuracy of drinks from this location.“
“I haven’t been a Starbucks guy for a while now…preferring local, independent shops, of which there are plenty here in St Louis. But I live close to this Starbucks, and when we unexpectedly became a one car family for a few weeks, this became my office. And this Starbucks won me over. Rarely crowded inside, and the staff are so kind and helpful. The free refills on in-store coffee are HUGE, especially on long work days. And the staff proactively ask if I want a refill, bringing it to my table before I even notice to go check the bar. You get the sense they like having customers in store! I’ll just say—from one Starbucks cynic to any others—this store won me over and has made me a loyal customer. Whatever they’re doing, keep doing it!“
“The coffees are great, we all know that. Honestly, the staff are so busy it just takes forever now to get anything. I don't even know what else to say. I'm used to it, but if I order 2 drinks, they come out 10 to 15 minutes apart for some reason.“
“I love to call out great customer service, Makayla and Chloe were just so nice. I was awaiting a long time for an online order, They asked me what I was waiting for and as soon as they realize they haven’t made so quickly and made sure it was perfect. :) thanks girls!“
“The red headed guy that worked the drive-thru this morning is an absolute delight! He was so upbeat, positive and friendly with an infectious laugh. He definitely has improved my mood this morning. I was talking about him to some colleagues and one of them knew exactly who I was talking about and raved about him as well.
We need more of him! :)“
“Great service at this Starbucks, but they've renovated (2024) and it is no longer one of the welcoming, cozy Starbucks cafes.....
I think Starbucks is trying to get us to spend more time at our local one-off cafes. :/
Wheelchair accessibility: Fully accessible and recent renovation (2024)“
“I seriously love this Starbucks! The staff here always make my day. Everyone is so friendly, welcoming, and patient, even during the busy rush. My drinks are always made perfectly (they actually pay attention to the details), and the outside is always clean for it being just a drive through. You can tell the team really cares about their customers. They move fast but still take the time to be kind, which I appreciate so much. This is definitely my go-to location and I always leave in a better mood. Thank you guys for being amazing!“
“I don’t often leave reviews, but today was a great experience. I came in from Taiwan and was served by a barista named Ani. She was incredibly kind and personable, making the visit enjoyable. I’ll be flying out next week, but I’ll definitely return just for the chance to chat again.“
“This Starbucks in Rock Hill is consistently one of my favorite Starbucks locations anywhere I travel. The partners are genuinely kind, engaging, and welcoming. They often remember my order, and I always leave in a better mood than when I arrived.
The store is clean, well organized, and clearly well managed. Brit has built an outstanding team, and it shows in every visit. I can’t speak highly enough of this store. It’s a great example of what the Starbucks experience should be.“
“Deserves at least 4 stars. Ordered two drinks. Wait was just a little slow considering they were simple brewed coffee with cream, and an Americano (with extra shot & cream). Go for the Americano if you like your coffee fresh & hot - you won't be disappointed.“
“Coffee and food (breakfast) were standard Starbucks good. The music inside was kinda loud. To use the restroom (as with many Starbucks now), you had to put in a code. The difference here was they don’t give you the code - the manager put in the code.“
“As someone who has gone to other target Starbucks, this one is hands down the most amazing! I don’t think I’ve ever gotten a drink wrong and the warm kind greeting and hospitality you get from all the people working here is incredible! This is the Starbucks target to go too!❤️“
“To all 1 star reviews, LEAVE. THEM. ALONE!!!!
They do their best to service you, Tower Grove is a DENSELY POPULATED AREA!!! Their store is small. Seriously, this is getting out of hand. Stop being so entitled, where is the empathy? Seriously. Starbucks is having understaffing issues right now. These employees work so hard, all of you customers, ALL OF YOU who leave one star reviews—like the one below me—you are ungrateful, horrible, entitled people. I advocate for the employees here, who have treated me with nothing but respect. Stop being SO ENTITLED TOWER GROVE PEOPLE!!! You all are insufferable.“
“Thought I'd grab a Christmas gift for a coworker. Buy a 5 dollar gift card, say "this cups on me" er something cheesey like that. I got a small pink drink as well. It's more than the darn gift card!! I probably can't buy anyone a good drink for $5. The smalls are very small too. Can't get a sip of strawberry flavored coconut milk for under 5 bucks? Why Starbucks... Yeah so I don't frequent da Bucks but dang it's expensive. Good taste and this particular one had good service but again, real expensive for what you're getting...“
“I swear this is the best campus Starbucks I’ve ever been to! The workers are always SO SWEET and my lattes are always PERFECT! They deserve so much recognition! My coffee is always perfect and delicious here, and I can’t say the same for other off campus locations!“
“The lovely older lady with reddish hair was such a pleasure to order from. Today at 11:00am she made my unpleasant day much brighter. I would like for her to receive the recognition she deserves for being so kind and fun to interact with. Thank you lovely lady❤“
“I LOVE! this starbucks . The team is incredible. Rahul, Pallavi, and Coco are so kind, customer service oriented, and delivered the most amazing experience I’ve had yet. They were patient with me and gave me guidance on my order. They also recommended my new favorite drink: brown sugar oatmilk shaken espresso (with cold foam?). For a university campus starbucks, it is hard to beat this place. I love it here and will definitely return.“
“There is a huge volleyball tournament going on and the hotel is packed. Starbucks obviously busy. Twice I came here today and recieved zero interaction/Customer service/friendly vibe from the cashiers. Man it’s frustrating. We’re over paying for drinks we’re looking for at least an acknowledge that we are here.
It’s Starbucks, so of course we’ll be back but those two do not need to be behind the register.“
“I Heart this lindberg location,
I like the staff,
They are -hard working-
down to earth,
and they always lend to the fun of my experience,
special props to Angelina who always sends me away with my cup and a smile.“
“Stopped by the Starbucks on Jefferson around 5:30pm. The store was clean, well-stocked, and everything looked organized, which I appreciated.
Service was a bit slow, especially considering there were no other customers at the time, but the staff was still polite. Overall, not a bad experience just could have been a little quicker.“
“Even though they were overwhelmed with the number of cranky passengers waiting on their orders, their attitudes were immaculately friendly and upbeat. They pounded out order after order faster than I've ever seen a Starbucks operate. Love this Starbucks and will always stop by here if I have the time!“
“During our trip here for the Nike MEQ, this Starbucks was amazing. They were well staffed and able to handle the influx of thousands of people attending. Their service was fast, friendly, and consistently good. One lady remembered our names every morning and afternoon as they were able to get our food and drinks out to us faster than any other place in downtown.“
“Starbucks Coffee Company was just okay, nothing particularly special. It was a pretty standard Starbucks experience with the usual menu and service.
The coffee was fine, and everything was as expected, but there was nothing that really stood out compared to other Starbucks locations. Not bad at all, just a normal and average visit.“