Chick-fil-A in Raleigh

“Bought a meal the other day and was delighted to meet Greyson. He diligently helped me to pick the menu items best suited to my tastes and I ended up loving it all. He is a MAJestic example of a hardworking, kindhearted person. Can't recommend visiting him enough.“

“I visited this CFA today and when leaving, my car wouldn’t crank. Several employees came to my rescue, finding jumper cables and blocking off the lane beside of me so an employee could pull beside me to hook up the cables. They made several attempts to get it cranked. One manager even offered me a milkshake as it was extremely hot outside! The customer service at this location is truly “second to none”! THANK YOU for your kindness and outstanding customer service.“

“I recently had one of the drive through employees provide service that far exceeded my expectations. Lydia got me set up with the app and earning rewards and is the most positive and uplifting employee I've seen in a long time. I always choose this location for its great service and tasty food.“

“Chick-fil-A is one of those places where the food is so good, even the drive-thru line moves like it has been professionally trained by NASA. Every time D & D Pest Control Co. is out servicing customers across Eastern North Carolina, we always enjoy stopping by for a quick bite, and Chick-fil-A never disappoints.
The chicken sandwiches are hot, fresh, and dependable, the waffle fries are dangerously addictive, and the sweet tea deserves its own fan club. The staff is always friendly, fast, and polite — honestly, they could teach a master class in customer service. You pull up hungry, and somehow you leave feeling like they just blessed your lunch and your whole afternoon.
We truly appreciate Chick-fil-A for always providing excellent food, clean facilities, and outstanding service. It is a great place to stop during a busy workday, and we highly recommend it to anyone looking for fresh food, fast service, and a meal that makes your taste buds stand up and salute.“

“I ordered the Spicy Chicken Biscuit through the Drive- Thru. The service was speedy and friendly. The chicken in the delicious biscuit was less than 2 oz. I do not feel that the price of $3.98, not including sales tax was worth it. My meal was tasty, but not for that price.“

“I went through the drive-thru and was greeted by this young brown man with curly hair and he was super sweet. I had a big order, yet he was very patient and attentive with me and served me with a great attitude + I got my food in a timely manner! This Chick-fil-A never fails to impress me and Chick-fil-A needs more workers like him!“

“Update: June 5, 2024

This location never disappoints. Our breakfast sandwiches were delicious ?, and the customer service is the best, hands down. ?

Thank you, Steve, for having such an amazing crew. The young man who took care of us today was named Austin. Austin, you rock! ? You gave us the best customer service and were so polite. ? We are very thankful. Also, Kylah, you took our second order. We thank you for being so sweet. ? Finally, Grace, we noticed you in the background. Thank you for that lovely smile. ? May you all have a great day, and may everyone come and eat at this Chick-fil-A.

Most of all, the chicken is juicy and fresh, and the shakes are creamy. ?“

“When I first walked into the food court, I was shocked with the pleasant smells of chicken, I look, chick-fil-a! Wow, the workers presented themselves so well but one worker stuck out to me the most, My order taker, rachel, gave the me the most pleasant experience ever and told me all the options that I had and provided me with 10/10 service and helped me when I was having trouble with my card, I am upset the ratings do not go beyond 5 stars because if they did, this chick-fil-a would get a 100.“

“My daughter is autistic and I visited this location on 04/08 and I had a weird request about her food due to her sensory needs. No questions asked they accommodated it and were so kind and helpful with the request. Absolutely love this location!“

“Normally won’t even review a fast food restaurant but my experience the other day was just phenomenal to start off they didn’t even let me touch the door , vs any other chick fil a I’ve been too , genesis helped me with my order and gave me a few suggestions to try , then brought it to my table and brought my everything I needed , then proceeded to throw my trash away for me , felt like a restaurant and so welcomed thank you genesis ! Sorry if I spelled it wrong but she knows“

“Greetings to the shop owner. I work in food delivery and often pick up orders from your shop. There is a female manager there who speaks Spanish; she treats people who speak her language wonderfully but treats others poorly. This is the second time I’ve experienced this kind of treatment from her, so I’m asking you to have a word with her. Best regards—I’m giving you 5 stars because I really like the company and the staff are respectful.“

“Clean dining room, fresh flowers and amazing people like Mr Bradley making magic happen for us!! I was very impressed to find out he was a newer employee and represented the culture through and through.

One of the managers (the director, I think Amanda) was an absolute pleasure as well

We love chic fil a!!“

“This Chick-fil-a customer service was top notch. They had no problem filling my request of my 3 dressings for my salad. Ran into a Chick fil a a day or so ago and they refused to even let me purchase an extra one. Never had that happen. Great experience here tho.“