Chick-fil-A in Durham

“Everything was great, the bathroom was clean. The only thing I have to mention is, if you have sensitive ears or your kids do, the bathroom can be loud sometimes so you might want to have headphones or cover you or their ears when you flush the toilet.

I have high functioning autism and I have sensitive ears and so I'll be looking for places that have quiet and comfortable for people who have sensitivities like me.

Thank you Chick-fil-A for the meal it was wonderful like always. I'm simply looking out for my community. Hope you all have a wonderful day.“

“I am new to the area of Durham and I decided that I wanted Chick Fil A for dinner! Manager Helena and Team Member Calissa showed me amazing service! They made me feel welcome inside of the establishment. I will be retuning to this Chick Fil A whenever I’m in town! Great Job Leonardo CFA! You have amazing evening shift team members!“

“Drive thru was well organized with a staff member guiding near the windiw which car you are to follow. Super organized drive thru. I tend to add free medium cups of water to my orders. Kale salad is very good! Chicken sandwiches are always so good.“

“I had a great experience at Chick-fil-A and wanted to take a moment to recognize how consistently they deliver excellent service and quality. From the moment I walked in, I was greeted with a warm, friendly atmosphere that immediately set the tone for a positive visit. The staff was professional, polite, and genuinely seemed happy to help, which is something you don’t always find these days.

My order was taken quickly and accurately, and the food came out faster than I expected, even during what appeared to be a busy time. Everything was fresh, hot, and prepared just the way I requested. The chicken was perfectly cooked, flavorful, and crispy, and the sides were just as good. You can really tell they take pride in maintaining quality and consistency.

One thing that stood out to me was how attentive the team was. Employees were checking on guests, keeping the dining area clean, and making sure everyone had what they needed. It’s clear that customer service is a priority here, and it makes the overall experience much more enjoyable.

I also appreciate how organized and efficient the operation is. Whether dining in, going through the drive-thru, or ordering ahead, they seem to have a system that works smoothly. That level of consistency keeps me coming back.

Overall, this Chick-fil-A location exceeded expectations. Great food, outstanding customer service, and a welcoming environment make it an easy five-star experience. I highly recommend stopping by if you're looking for a quick, reliable, and enjoyable meal.“

“I stopped by Chick-fil-A today and was extremely busy the workers were working as fast as they could to get the orders out. I think the young lady name was Ashley, she was very helpful and patient despite the rush. I think it will be better once the students learn the new kiosk and ordering system but other than that great job Chick-fil-A“

“The chicken is always spot on. But the fries are floppy before they come out of the container.

Parking: The unit sits in front of Staples and Lowe's Foods. Advantage is you have a very large parking lot if you need it.

Kid-friendliness: Staff treats kids like the people they are, not a sometimes noisy visitor.“

“Today I showed up with 28 separate orders and the service could not have been better! By the time I was putting in our last 5 orders the first half of my orders were bagged and heading to the car. The manager helped to carry the remainder of the order to our car. Great service and would recommend anyone supporting this location.“

“I haven't even gotten my food yet.... I'm still in the drive thru waiting but I just got waited on by Tony and he was such a SWEET BB ANGEL I ran to the review section to give him a 10/10. I'm a sucker for great customer service and, well, five stars for Tony!“