“Experience on 10/9/24-815 am
Look
I’ve been to a few mcds in the morning and this one is one of the best in terms of customer service and time.
The person taking the order was friendly, personable, and AWAKE.
Took y monies and food and coffee were ready as soon I pulled up.
Great experience. I’ll definitely be back!“
“This McDonald’s is easily the best I’ve ever been to. Admittedly, I only have experience with the drive thru, but the staff is always super polite, pleasant, and efficient. The food is always fresh and hot. Far superior to the location on Spring Forest Rd.“
“my fries fell over, kinda disappointed.
Although half of my meal had been sitting on the floor i still enjoyed my delectable order of 2 large fries and apple pies.
(ps. my son was bullied on the playground so i promptly round house kicked the bully into the slide, which reminded me of when my father would beat me when I was younger due to my picky eating, especially when it came to chicken nuggets unless of course it was mcdonalds. Thanks Jordan!) whom of whichever this may concern, the child that was roundhouse kicked survived after being taken to the hospital and received critical care. Thanks again Jordan!“
“There is a very friendly gentleman who always brings my curbside orders out. He is always smiling. I don’t know his name but he is wonderful. You’re lucky to have him! I drove out of my way to come to this location instead of Capital Blvd just for that guy.“
“First, thank you for always have pleasant workers. From the inside to the drive thru I have never ever had an issue. Friendly, and food is always FRESH! My fries have always been fresh HOT no matter what time I have gone here. I have come very early and very late at night and just thank you to all the workers for what you do to keep the flow. Drive thru moves fast and I have seen it packed but never a car needing to be pulled to the side, at less not when I have gone. Please give all your workers raises because it is not easy always smiling and being as friendly as they are with the way the world is and the people they have to come in contact with daily. Customer service is not for the weak. whoever the managers are always give them raises and props for having such a great staff of people!“
“It wasn't too bad it was just that they will hog the sauces and then they never have cookies ready so you have to wait like 5-10 minutes for 2 cookies...
Parking: It's a small parking lot so...you won't find much parking or when you go inside you won't find many sits to sit at“
“Only been through the drive-through at the now reopened new building, but the food was excellent. Hot and fresh, the fish sandwich is absolutely perfect - tasty soft bun, crisp fish, melted cheese, and the ideal amount of tartar sauce. The service was prompt and friendly as well. I now prefer this location over the one behind Crabtree Valley Mall.“
“Had curbside service and the lady was very nice. I messed up and didn't select additional drinks in my cart so I had to do another order. I apologized and thanked her for coming back out. She was very kind.
It was my first time every going to this McDonald's. It was awkward because I couldn't see it until I past it. Had to go around the block and come into the lot a different way. Other than that, all was well. I recommend this location for curbside... as that's all I have had here. My buger was yummy and so were out frozen drinks.“
“LOVE having a play place to take my kiddoes to while having a classic Happy Meal!! Fast service, food was hot and staff was polite. Bathrooms and tables needed a little clean up but overall good experience.
Kid-friendliness: Play place is great!“
“Love the mexican/spanish worker people here(managers & crew)they have patience everytime you ask something,they always smile even if they are tired & busy.this people are nice and approachable😊(weekdays crew)if there is 10 stars i will give it to them⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️“
“The girl who took our order asked for a sausage egg cheese muffin with bacon, not the meat, and she was charging me. The manager arrived and corrected her because I was only making a change. She told her that she didn't have to charge me for the bacon. The coffee they gave us was with I didn't like the dust inside.“
“I'll tell you the truth, I'm there every Wednesday for bible study at 6:40 am . That is one of the best staff you can find . Always cleaning, always a big smile and a good morning. Very helpful, and a nice size crowd that time in the morning. Just a nice place to go with or without the family.“
“Service was well as usual (drivethru), wait time minimal, food great, prices were less than ideal (the price was not reflective in rating i gave because increased prices are due to national inflation and not due to McDonald's location itself, but for the love of pete can we go a different direction for the next 4 years, we've given the last 4 years a fair shake at it.)“
“Best McDonald's around. Seriously. I come here very often to get breakfast and it's always bangin! The workers are friendly and the best part ..... My food is always right and tastes like a great way to start the day. Definitely worth the 6$ breakfast“
“at the drive-thru window was a young lady named Shanice she had a very unprofessional attitude and was extremely rude the McDonald's corporation doesn't need a person of this caliber. this young lady needs to be retrained as a member of such a wonderful corporation I don't think McDonald's would have been around this long if they had this type of attitude governing this body of work overall McDonald's is an outstanding place to eat I eat there all the time with my children. but Miss Shanice really has to go!“
“Finally! I went to a McDonald's and received that fast and friendly service they show on TV every day! The food was as hot as you could expect fast food to be, which was a plus, considering the fries are usually the coldest. The cashier was patient and polite as she waited while I changed my mind at the counter a few times. I was very impressed!
Kid-friendliness: It's McDonald's, so you already know the kids are normally allowed to let loose a little bit.
Wheelchair accessibility: There's a Handicap ramp that leads eight up to the entrance.“
“This location is great ..the food is always great ..but at this location they do a better job with the fries..I leave in the fryer longer which makes them crispy and the employees do the extra money things that make you remember good service .Check this location out .“
“Shout out to Manager Crystal. She killed it tonight. Helped me get my order in a fast and timely fashion all with a smile and gratitude. She deserves a raise and a gift card(and not one to McDonald’s). Thank you for your service and fast response.“
“This is my favorite McDonald’s. Staff are always pleasant and attentive to the order. In this case, I actually ordered using the app and table service. I carefully checked my order and every single piece was correct down to the number of packets of salt I requested the food was delicious as always, and look at the flowers that were on the table. That is a great touch. My smile is my happiness to be at McDonald’s on a Saturday morning.“
“I routinely go to this location for a large diet coke. Every.single.time I go to the drive thru, I'm always greeted with such politeness and the treatment received is far better than that of the Chick-fil-A that is nearby. Really appreciate the drive thru team, thank you!!!“
“MS Chantelle The Manager IS THE BEST. I love her man. She always keeps a good attitude & has the most genuine & good heart i’ve seen from anyone in a LONG time ! i could write a book about her‼️❤️? LOVE YOU MS CHANTELLE. i hope i spelled her name right lol.“
“WOW is what comes to mind! I love the atmosphere of this McDonald's it's impressive and improved from years past. The music 🤩 wow is perfect for ambient atmosphere but id lower the volume a bit for those studying or having conversations..It's decorated beautiful, and it's the first EVER McDonald's that has ever smelt GREAT 😃 and pleasant. I love the little touches of decorations they added for the season to do it's not so drab. The staff was kind and helpful and QUICK. I wish ALL McDonald's followed by this one and it's obviously apparent the leadership here knows what they are doing. I APPRECIATE the vibe. Also BONUS I grew up in the 80s and rasingy kids later using play places so happy this McDonald's kept their play place for children in the area to have fun during a family meal! 😊 WELL DONE“
“We came in around 7:30 in the morning on Thursday and had a wonderful experience. We are from out of town and are not used to great service from this fast food chain. This was very refreshing! The crew lead taking orders was running the show and went above and beyond with his service. Thank you!“
“Very busy location, but they do amazingly keeping up with everything! The managers are always keeping their eyes out and the workers are quick and very kind! Stanley especially goes above and beyond to make sure everyone’s food and experience is great!“
“Went through the drive threw to get some drinks at (4:50) and was met with a friendly person on the intercom and that pleasant experience was furthered when Isaac gave us our order at the window (just three drinks) and made sure to tell us which one was unsweetened tea and which one was sweet! “McDonald’s is on point today!”“
“If there’s a VIP lounge for burgers, fries, and fast food royalty, the McDonald’s in Raleigh is the palace of golden arches dreams! The fries here must be sprinkled with magic, because they disappear faster than a magician's rabbit. Crispy on the outside, fluffy on the inside—each one is like a salty hug for your taste buds.
Let’s talk about the Big Mac. I don’t know what’s in that secret sauce, but I’m convinced it could solve world peace. Two all-beef patties, perfectly stacked, looking so good it should model for a fast-food calendar. Even the McFlurry machines work here. Yes, you read that right. They’re spinning like they’re in a dessert Olympics, ready to cool you off on a Carolina summer day.
And the staff? They’re not just flipping burgers; they’re flipping vibes! Friendly, fast, and so efficient, I’m half expecting them to hand me my order before I even walk through the door.
As a pest control expert, I can confirm: this place is cleaner than a whistle at a health inspector's convention. If D & D Pest Control Co. ever expanded into burger quality assurance, this McDonald’s would still get a golden stamp from us. So if you’re in Raleigh and your stomach starts rumbling louder than a NASCAR race, this is your pit stop. Five stars isn’t enough for this Mc-heaven! 🍔“
“Michael I think that was his name, you’re awesome, professional and sweet. It’s been a minute since I’ve gotten this good of a service at a fast food restaurant. The tone of voice, patience, and approachable. Thank you for your service sir“