McDonald's in Raleigh

“I think this is the best McDonald's I've ever visited. Three different staff members checked on me to see if I needed to order ( within 3 mins!!!) while one took the time to answer my Happy Meal question. I will definitely going back!“

“The buff guy who works the early morning shift; he’s my guy. I’ve seen him almost every time, he’s always on it, he’s energetic, he’s friendly, and the food’s always right. I’m no McManager, but I’d certainly he’s earned whatever raise he’s in the running for, and if he’s not, he should be! It certainly makes my trip better to know he’ll likely be there.“

“Sometimes I need to go somewhere with my computer to work and think -- away from everything else. This Lake Boone location was great. I'm posting this 5-star review particularly because there was an employee who didn't just set my app order out like they do at so many locations -- Tanya - instead she looked for me and brought my order to me. I watched and she did the same thing for every order -- so we all got our orders hot and with a kind smile of care. I also like it here because the seating area has plenty of room for a person alone with a computer without taking up a table a family or group might need in peak hours. The food was hot and delicious. I am hooked on the iced coffee so I enjoyed that along with my special app deal. I was able to talk with the manager to appreciate her for how nice this location is—the cleanliness is exceptional and to mention Tanya. Nice experience!“

“The staff are always very nice and friendly and quick and efficient even when slammed pack busy! I work a couple minutes away so this is my go to on days I go in a bit earlier since there aren’t many other places open. I recommend them to my coworkers too. This is the best McDonald’s I’ve ever been too! As I mentioned the staff are always very nice and friendly and I’m always satisfied with my food! I hope the employees are getting paid well and that people treat them as kindly as I have been treated by them! I definitely recommend!“

“This McDonald’s has never disappointed me. Ice cream machine is always running, employees are always nice, it’s always clean and safe, even at night. It’s always open and has saved me on so many occasions. Thanks to all the workers who keep the place running so well! :)“

“One drive thru lane serves customers before 6:30. It doesn't move as swift as it should but the orders are correct. Be watchful of vehicles entering and exiting as well as customers walking between vehicles in parking area. It's dark this time of morning and McDonald's lights are not on.“

“Kwame is hands-down the best employee that I have ever seen not even just for a McDonald’s location he is one of the hardest workers and most respectful and sweetest people anytime. I have come no matter the hour of the night or the day I genuinely believed that this man either needs a general manager position if he doesn’t already have one or a raise because the hard work and dedication and hours that he puts in is like no other.“

“It wasn't too bad it was just that they will hog the sauces and then they never have cookies ready so you have to wait like 5-10 minutes for 2 cookies...

Parking: It's a small parking lot so...you won't find much parking or when you go inside you won't find many sits to sit at“

“I go through the drive thru regularly and a extremely sweet boy named Jeff always gets my order correct and is super nice. He is patient and kind and maybe the best worker. Even when my order is made incorrect, he helps me find a solution by expressing his apologies and making a fresh item. Please tell him he always makes my day and he keeps me coming back. Also he should get a raise because he has been there for years and keeps me smiling“

“Excellent service! I received my Hot Honey Chicken Sandwich quickly and the sandwich was at the proper temperature. I ordered form a McDonald's survey, so I got 2 sandwiches for the price of one. This location still has the fountain drink machine in place as of March 2026. The restaurant was also very clean.“

“First, thank you for always have pleasant workers. From the inside to the drive thru I have never ever had an issue. Friendly, and food is always FRESH! My fries have always been fresh HOT no matter what time I have gone here. I have come very early and very late at night and just thank you to all the workers for what you do to keep the flow. Drive thru moves fast and I have seen it packed but never a car needing to be pulled to the side, at less not when I have gone. Please give all your workers raises because it is not easy always smiling and being as friendly as they are with the way the world is and the people they have to come in contact with daily. Customer service is not for the weak. whoever the managers are always give them raises and props for having such a great staff of people!“

“Best McDonald's around. Seriously. I come here very often to get breakfast and it's always bangin! The workers are friendly and the best part ..... My food is always right and tastes like a great way to start the day. Definitely worth the 6$ breakfast“

“The service and food is fine (great for McDonalds standards) HOWEVER: I need to let y’all know that the DIET soda is SWAPPED with the regular soda in almost EVERY fountain. If you order diet you will get original. If you order original YOU WILL GET DIET. Please just fix this and I will give 5 stars.“

“Great tasting Big Mac! Accompany by delicious fries, with a nice sweet tea. Areas are very clean, Staff is very courteous, while doing their best; answering all the customers questions.Traffic is heavy in the vicinity of this location,my friends, remember to stay safe & healthy 🙏“

“Whoever was working on Saturday closing shift on January 3rd were the most amazing people ever. They were super sweet and very kind. I used to work at McDonald and they really were the most supportive and friendly workers. I think their names were Chaz and Noni. BEAUTIFUL“

“I'll tell you the truth, I'm there every Wednesday for bible study at 6:40 am . That is one of the best staff you can find . Always cleaning, always a big smile and a good morning. Very helpful, and a nice size crowd that time in the morning. Just a nice place to go with or without the family.“

“You have to get the manager to use a code to unlock the bathroom door for you, so be prepared to wait on that.
Most kiosks credit card machines were not working, so after you place your order there, you may still have to go to the counter to pay. The tables were dirty and I don't know how often they clean the kids play area. The food was pretty good.“

“Finally! I went to a McDonald's and received that fast and friendly service they show on TV every day! The food was as hot as you could expect fast food to be, which was a plus, considering the fries are usually the coldest. The cashier was patient and polite as she waited while I changed my mind at the counter a few times. I was very impressed!

Kid-friendliness: It's McDonald's, so you already know the kids are normally allowed to let loose a little bit.

Wheelchair accessibility: There's a Handicap ramp that leads eight up to the entrance.“

“Never thought I’d leave a review for McDonalds but this place was great. Staff was attentive and happy to help when I walked in the door. Easy to order. Got my food quickly before I even got out of the bathroom. The woman cleaning tables was so friendly and kind. Staff preparing the food and taking orders were all smiling. Overall very cheerful, friendly, hardworking people. Not usually a feeling you get at McDonald’s. Food was hot. They were very sweet to my little boy who was with me. Restaurant was immaculately clean thanks to the woman wiping down counters. Great staff here, especially the older women!“

“Today I picked up a breakfast order around 9ish AM. I was waiting in my car and the guy who came out to give me my order walked up and did the McDonald’s “ba da bop bop bop” tune and honestly, made my day. Customer service is a lost art. He was friendly, precise and professional. I hope he and the manager read this so they realize that people still value the little things and how they make them feel.“

“Man this is the McDonalds. They nailed everything we ordered after an 18 hour flight and it might have been the best meal we've ever eaten.

Super friendly staff and service super quick, now off to the hotel to pass out!“

“This McDonald's location doesn't deserve the 2.6 star average rating. The service was friendly, fast, food was hot and fresh. They did mess up my extra pickles and put no pickles but that's an easy mistake. Overall great experience for the food court.“

“This location is great ..the food is always great ..but at this location they do a better job with the fries..I leave in the fryer longer which makes them crispy and the employees do the extra money things that make you remember good service .Check this location out .“

“I wanted to take a moment to thank the manager for providing exceptional customer service. Part of my DoorDash order was missing, and even after the driver confirmed items were not included, DoorDash would not issue a refund. The manager went above and beyond by personally making my food fresh and bringing it to my home. This was not something they had to do, but their kindness and dedication to customer satisfaction made a stressful situation so much better. It's rare to find this level of care and professionalism these days. Thank you for turning a negative experience into a positive one. Your excellent customer service is truly appreciated!“

“I'm mainly go to McDonald's for their sweet tea and their strawberry and cream cheese pies. I always do drive-thru gotten so much better over the years being polite and thoughtful. I purchase iced tea there so much that I've actually gotten to know some of the employees at the window. I'm just not a huge fan of their other foods.“

“Play area, a couple tables and the drinks machines so overall a smaller McDonald's. Service took a decent bit to get even though they didnt seem that busy and they had forgotten my drink before I reminded them, however they were very polite and efficient when behind the counter. I had come a little late so I expected my food to be cold but it wasn't, still warm and fresh and delicious.“

“Excellent customer service from Steve the maintenance man. I had came in on crutches helped me in as well as my order and came out frequently to make sure I was good. He also made sure other guests were good as well to keeping up to his job duties. Always smiling“