McDonald's in Raleigh

“I think this is the best McDonald's I've ever visited. Three different staff members checked on me to see if I needed to order ( within 3 mins!!!) while one took the time to answer my Happy Meal question. I will definitely going back!“

“Very nice and kind staff that goes above and beyond to help the customers. They answer questions well and if there is any questions they get answered quickly with well laid out answers. This locations customer service is great in all aspects“

“This location is the best for customer
Service and staff. There is always someone
Up front to assist you the wait period is
Not long at all. Other locations are lacking
Staff so the wait time is longer thanks.“

“One of the most well run McDonald’s we’ve seen in a while! Very quick service, clean facilities, friendly staff. Marcus, the manager, was constantly checking on guests and making sure everyone was taken care of. Highly recommend this location!“

“Had curbside service and the lady was very nice. I messed up and didn't select additional drinks in my cart so I had to do another order. I apologized and thanked her for coming back out. She was very kind.
It was my first time every going to this McDonald's. It was awkward because I couldn't see it until I past it. Had to go around the block and come into the lot a different way. Other than that, all was well. I recommend this location for curbside... as that's all I have had here. My buger was yummy and so were out frozen drinks.“

“Aliyah was so kind and energetic, even this late at night. 💯 🌙💤

I really appreciate the quick customer service, and awesome 🥵💦 hot fries 🍟🔥 that were provided by the staff, and the positive and extra superb customer service provided by Aaliyah tonight.

Thanks so much 🙏💕 for taking care of your workers, and I hope they receive the pay and appreciation that they so much deserve‼️ 💸💰🤑“

“This McDonald’s is easily the best I’ve ever been to. Admittedly, I only have experience with the drive thru, but the staff is always super polite, pleasant, and efficient. The food is always fresh and hot. Far superior to the location on Spring Forest Rd.“

“Been coming to this McDonald’s for a while one of the better locations by far! Service is nice, they always get my order right, and food is hot and fresh! Exquisite dining 🫡 (edit) during the day lol 🤣 night shift not so much at least my food was hot. And fix your stuttering intro on the menu board couldn’t do a second take? 😂“

“First, thank you for always have pleasant workers. From the inside to the drive thru I have never ever had an issue. Friendly, and food is always FRESH! My fries have always been fresh HOT no matter what time I have gone here. I have come very early and very late at night and just thank you to all the workers for what you do to keep the flow. Drive thru moves fast and I have seen it packed but never a car needing to be pulled to the side, at less not when I have gone. Please give all your workers raises because it is not easy always smiling and being as friendly as they are with the way the world is and the people they have to come in contact with daily. Customer service is not for the weak. whoever the managers are always give them raises and props for having such a great staff of people!“

“It wasn't too bad it was just that they will hog the sauces and then they never have cookies ready so you have to wait like 5-10 minutes for 2 cookies...

Parking: It's a small parking lot so...you won't find much parking or when you go inside you won't find many sits to sit at“

“Second time that I've been to this location this month. I used the app to order ahead and specify No Cheese. Both times they were covered 8n cheese. This time I checked before leaving and they remade correctly, but I suspect this is a comm9n problem if they aren't reading the order. They used to be really good about getting it right. They have always been slow, which I don't mind if they are getting the orders correct.“

“Great tasting Big Mac! Accompany by delicious fries, with a nice sweet tea. Areas are very clean, Staff is very courteous, while doing their best; answering all the customers questions.Traffic is heavy in the vicinity of this location,my friends, remember to stay safe & healthy 🙏“

“Best McDonald's around. Seriously. I come here very often to get breakfast and it's always bangin! The workers are friendly and the best part ..... My food is always right and tastes like a great way to start the day. Definitely worth the 6$ breakfast“

“I like this McDonald's. The atmosphere is great with the classical music they play and the overall appearance of the restaurant. The staff is helpful and friendly and the food is great. Also it is a very convenient location for lunch when downtown or when heading to work.“

“Service was well as usual (drivethru), wait time minimal, food great, prices were less than ideal (the price was not reflective in rating i gave because increased prices are due to national inflation and not due to McDonald's location itself, but for the love of pete can we go a different direction for the next 4 years, we've given the last 4 years a fair shake at it.)“

“I'll tell you the truth, I'm there every Wednesday for bible study at 6:40 am . That is one of the best staff you can find . Always cleaning, always a big smile and a good morning. Very helpful, and a nice size crowd that time in the morning. Just a nice place to go with or without the family.“

“Finally! I went to a McDonald's and received that fast and friendly service they show on TV every day! The food was as hot as you could expect fast food to be, which was a plus, considering the fries are usually the coldest. The cashier was patient and polite as she waited while I changed my mind at the counter a few times. I was very impressed!

Kid-friendliness: It's McDonald's, so you already know the kids are normally allowed to let loose a little bit.

Wheelchair accessibility: There's a Handicap ramp that leads eight up to the entrance.“

“Used the drive thru. With the meal I ordered a free Apple Pie using points I had. I drove up to the window and was told that a batch of apple pies was just now coming and it would be 5 to 6 minutes until they were ready. I was given the option of waiting, or would I accept a strawberry pie instead. I accepted the replacement pie and was disappointed. But it was better than waiting and all the other food in the order going cold (French fries are only good when hot).“

“I’m surprised this place has all the bad reviews ! The 4121 blue ridge road McDonalds in Raleigh is great . My food was fresh , I loved my Big Mac and fries . The staff were all smiling and seemed happy to serve me . I have a older model car and my gps in it isn’t updated . One of them helped me to find where I was going and offered perfect directions . Thank you ! I will definitely return to this McDonald’s“

“Listen, im never one to review a McDonalds of all places, BUT I have to give credit where its due. The morning crew, are GREAT! They always get my order correct, they always give me my extra pumps of caramel and they are always super fast. I had an issue the other day with my card and one of the morning crew, Jose, went out of his way to help me out. Keep doing what you are doing guys!“

“This is my favorite McDonald’s. Staff are always pleasant and attentive to the order. In this case, I actually ordered using the app and table service. I carefully checked my order and every single piece was correct down to the number of packets of salt I requested the food was delicious as always, and look at the flowers that were on the table. That is a great touch. My smile is my happiness to be at McDonald’s on a Saturday morning.“

“Today I picked up a breakfast order around 9ish AM. I was waiting in my car and the guy who came out to give me my order walked up and did the McDonald’s “ba da bop bop bop” tune and honestly, made my day. Customer service is a lost art. He was friendly, precise and professional. I hope he and the manager read this so they realize that people still value the little things and how they make them feel.“

“This McDonald's location doesn't deserve the 2.6 star average rating. The service was friendly, fast, food was hot and fresh. They did mess up my extra pickles and put no pickles but that's an easy mistake. Overall great experience for the food court.“

“This location is great ..the food is always great ..but at this location they do a better job with the fries..I leave in the fryer longer which makes them crispy and the employees do the extra money things that make you remember good service .Check this location out .“

“MS Chantelle The Manager IS THE BEST. I love her man. She always keeps a good attitude & has the most genuine & good heart i’ve seen from anyone in a LONG time ! i could write a book about her‼️❤️‍? LOVE YOU MS CHANTELLE. i hope i spelled her name right lol.“

“Play area, a couple tables and the drinks machines so overall a smaller McDonald's. Service took a decent bit to get even though they didnt seem that busy and they had forgotten my drink before I reminded them, however they were very polite and efficient when behind the counter. I had come a little late so I expected my food to be cold but it wasn't, still warm and fresh and delicious.“

“Excellent customer service from Steve the maintenance man. I had came in on crutches helped me in as well as my order and came out frequently to make sure I was good. He also made sure other guests were good as well to keeping up to his job duties. Always smiling“