Customers` Favorites
Customers` Favorites
“From the warm and enthusiastic welcome to the all important “thank you for coming” Over the falls proved to be over the top. Our server was professional and engaging. He took the time to guide our choices through explanations and recommendations. I had the Pesto Parmesan flatbread with added chicken. It was amazing. The presentation was art and the flavors were oh so good. My husband had the Beef of Weckzel, which is one of the most popular. He raved about it. It was served on a warm pretzel roll with horseradish sauce and a warm au jus. My father in law had a pastrami sandwich which he loved, and my sister in law chose the Cobb salad. It also had an artful presentation. \nThe ambiance was inviting and charming. We will definitely return on our next trip to Wake Forest. A fabulous find. Thank you to the staff.“
Customers` Favorites
“Great service! Great food! Fantastic atmosphere! The ribeye was AMAZING! Melt in your mouth! Roasted Yukon gold smashed potatoes and the Mac & Chs…OMG! Go there!“
Customers` Favorites
“Always great food with outstanding customer service at a terrific affordable price. Have been many times over the years!!“
Customers` Favorites
“Great cafeteria style food. Tried the chicken & pastry. HUGE serving! Delicious and had to carry a bunch of leftovers home. Took home a brisket sandwich for later. It was outstanding! Highly recommend it when it’s on the menu!“
Customers` Favorites
“Great food and environmental“
Customers` Favorites
“This place has a lot to offer and has a lot of potential BUT, the order area was not clean and staff that was behind the counter was sloppy, they were eating, on their phones and looked like they were on a break. If this is what is going on in lobby what is happening in the kit hen areas?“
Customers` Favorites
“Autumn was great!“
Customers` Favorites
“On 7/6/2024 Saturday at approximately 11:15 p.m. I took my guest to dinner at Carolina Ale House located at 11685 Northpark Drive, Wake Forest, North Carolina 27587. I went to the restroom and saw the restroom was filthy with water all over the floor and sinks, along with toilet tissue on the floor in the stalls. When I finished using the restroom I reported the filth issue and requested to speak to the manager. The manager was a female of dark color, standing about 5 ft. 5 in. tall, came while I sat with my guest. I told the manager the restroom was atrocious with water all over the floor, which splashed on the back of my leg walking to the stall, and that it was a lawsuit waiting to happen. (Slip and fall hazard) The manager responded saying " I went in the restroom, it was fine, and no water got on me", making the issue about herself instead of the public safety. I said "no establishment would ever consider those conditions acceptable, especially with that amount of water on the floor". The manager rolled her eyes and said "well it's fine, it's been cleaned up". My guest then went to use the restroom and returned asking the manager "how is it that you consider that restroom okay, especially when there is a lady in there using a squeegee for all of that water on the floor?". Displaying annoyance, the manager stated "we don't have time to serve people and clean". My guest and I then asked the manager to understand that due to the stereotypes about African Americans in management, she should have a higher standard for herself and her establishment. But as an excuse to dismiss the complaint, the manager began yelling at my guest stating that the race card was being used, and then she walked away. I asked the manager her name and she said "you don't need to know my name". I stated to the female bartender that I'd stop coming to this restaurant because twice I had an issue with my salmon, a bug in my food, and that I'd only came tonight to get my guest something to eat, since it was the only place open after 11:00 p.m. close to where I lived. And as I spoke to the female bartender, I saw that manager at the far right of the bar angrily looking at my guest and I as she spoke to several of her coworkers. Then as me and my guest discussed our menu options, the male bartender came and told us the manager told him to refuse our meal and tell us to leave. After my guest and I left, I'd returned to retrieve my phone charger plugged up at the bar and to use the restroom, and saw that the restroom was still in the deplorable condition that I'd reported earlier. I decided to take pictures and a video recording of the restroom. Then shortly after, that female manager came into the restroom, two large security men with her, and told me that I had to leave. Good customer service practices generally encourage transparency and accountability, which includes providing the manager's name if asked. Refusing to give a name might reflect poorly on the establishment's commitment to customer service and might be seen as unprofessional. This manager's lack of concern, low standard and dismissive attitude toward myself, my guest, and public safety in the Carolina Ale House restaurant, completely shows that she is not management material. Unfortunately, it also reflects poorly on the establishments' commitment to customer service and taints the Moshakos family name, owner of the LM Restaurants, Inc. Furthermore, due to that ordeal, I will not recommend any person to Carolina Ale House.“
Customers` Favorites
“service tonight 4/25 is very rough. I understand it's a busy night, but there is absolutely no need for the assistant manager to get an attitude, when he rang up the wrong item. (ordered large drinks, he rang up large fries. didnt notice until after we paid) when asked where the large drink was, he got an attitude and said that we didn't order a second drink. I've had countless good experiences here, ans will continue to come back. BUT, just because it's busy, there's absolutely NO reason to get an attitude with customers. especially when you're in the wrong.“
Customers` Favorites
“Honestly the food is amazing. Ive never had food that good.“
Customers` Favorites
“Was expecting it to be rich and snobby being that it is at a golf course. I don't fit in with those people. The clientele was an older crowd, dressed nice, and I am not that. However, after a few minutes, I became more comfortable and didn't feel like I did not belong. The breakfast food was everything southern. Unhealthy and totally delicious comfort food. My picture is of the chicken biscuit. I will be returning! Thank you Moe for being awesome to me on the phone and Makenzy for being a nice server.“
Customers` Favorites
“Love this place! Friendly people great bar and food!“
“Here is a recommendation for the Wegmans store: "I highly recommend Wegmans as a community partner for any non-profit organization. Their commitment to supporting local initiatives and giving back to the community is exceptional. Our organization has worked with Wegmans, and their dedication to our mission has been invaluable. From donating food and resources to volunteering their time and expertise, Wegmans has consistently gone above and beyond to help us positively impact the community. Their generosity and support have helped us reach more people and make a real difference in the lives of those we serve. I cannot recommend Wegmans highly enough as a partner for any non-profit looking to make a meaningful impact in their community. A big thank you to Tammy and her team."“
Customers` Favorites
“Amazing food!! Highly recommend!“
Customers` Favorites
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“Drove an hour and 30min to get here and absolutely worth the drive when I received my plate it was HEAVY!!!! So much flavor and came out hot. The home made lemonade was sooooo good def worth using to mix drinks 💁🏽♀️👏🏽 owner is super cool and patient ! I will be back“