3.3
Good
405 Reviews
1109 Howard Street, Omaha
Customers’ favorites
- House Salad & Garlic Bread
- Italian Sausage Hamburger
- The Grand Finale Pizza
- New York Deluxe Pizza
“My husband and I went to a comedy show in the old market and after went to dinner. We are not from Omaha and wanted to try something new. We came across Zio's and went inside. We immediately were asked if we were there "picking up". I said no, and the waitress seemed instantly annoyed. We were seated at a table and ordered two waters. My husband asked if they had a restroom and the waitress gave a snarky reply "yeah, we got one" and then just stood there. My husband had to ask again, "where is it?" and the waitress flung her arm over her shoulder and said back there. Shortly after that we placed our order and I had a question about the toppings on the pizza. I was given a look like I was stupid and a slight eye roll. I asked for half our pizza to not have tomatoes. That request was met with another eye roll as yhe waitress scribbled our order down and walked away without another word. About 15 minutes later our pizza arrived and my husband asked for a parmesan cheese shaker. The waitress was annoyed at the request and made sure to correct him and said, "it's ROMANO not parmesan". She brought the shaker over and left. The waitress did not return once to check on our meal or drinks. We ate quickly as it was clear the restaurant closing for the evening. We asked for our ticket and a box. Being a pizza place, we expected to get a pizza box to take the remaining half of our large pizza home.(other tables had been given pizza boxes to take their leftovers) The waitress brought us a small square Styrofoam box that we had to stack and cram our pizza in to fit. As we left the restaurant we couldn't figure out why the waitress was so annoyed and rude the entire time we were there. After checking the website we found out why- this location closes at 9:30 on Saturday and we arrived around 9:20. Again, we have never visited this establishment before, but saw the lights on, patrons eating, and it smelled delicious so we chose to go in and eat. This had to have been the reason for our servers distain and ire. We arrived while the business was STILL OPEN, ate quickly, and were out the door by 9:57 pm. If this establishment doesn't want to serve customers during their designated hours of operation they should have told us they were no longer seating customers and we would have understood and found a different establishment to eat at. I would have rather gone elsewhere than sit through the terrible attitude and service we received at Zio's. In case a manager sees this review, although we never were given our servers name - she is older (maybe 50's), short, blond hair with a pink glitter extention, and a terrible attitude.”