“Staff were busy and efficient, very professional. Aminideer (sp?) was an absolute ninja at the sandwich making station, and the cashier (missed his name but he had an earring?) was patient and friendly. Saturday at noon the place was packed and everyone was obviously working fast and efficiently.“
“I have to say, when it comes to taste, quality, service, customer care, food standards, and safety, this is truly the best team I’ve seen in Canada. The staff here go above and beyond—first greeting you warmly and then preparing your order perfectly. To top it off, Kim, in particular, is incredibly friendly and delivers outstanding customer service. I enjoy their iced coffee every single day, and if you live in Dartmouth, I’d highly recommend not going to any other Tim Hortons.“
“I’ve been a customer here regularly for months as I work in the area. My iced coffee is made perfect each time Steven does it and now when I go anywhere else it’s never as good. Steven is always friendly, easygoing and nice to chat with - even remembers my orders. This man deserves recognition. Thanks for being awesome Steven :)“
“Love the staff at this location! Always a welcoming, friendly bunch of people, there's not places that I can say I'll go out of my way to visit, but this is one of them. Food and coffee are good, and the conversation with staff is even better. There is nothing better to start my day.
Thanks for all you do, working in the public sector is not easy. Keep up the outstanding job!“
“Really good experience at this Tim Hortons. The staff were friendly and polite, and my order was done quickly even though it was busy. Everything tasted fresh, and the place was clean and comfortable. It just felt like a smooth, easy visit overall. Would definitely come back again.“
“I had a wonderful visit at Tim Hortons. The food was fresh and delicious, and the atmosphere was welcoming. Jass provided amazing service—she was kind, patient, and very professional. It’s employees like her who make a big difference. Thank you for such a positive experience!“
“The morning drivethru crew during the week is amazing. They are quick and efficient, and they are so friendly at the window.
I drink my coffee with a straw and they ALWAYS remember to pass it to me before I ask. 10/10 service guys!“
“Heidi at the drive through was amazing!! Super sweet and kind and helpful, when we ordered something Tim’s doesn’t make anymore she suggested similar drinks and was patient while we decided! The only downside was that 1/4 of my steak craveable was a large chunk of steak fat which was really really disgusting, but I know it wasn’t Heidi’s fault because she didn’t make our food“
“Good Tim Hortons to be at. Usually I go in the morning, and it’s a bit crowded, but I order in the app anyways.
Sometimes the wait times are a bit longer, but like I mentioned, I usually go at 8am, and there’s plenty of people getting their morning coffees, the wait makes sense. The staff are usually very nice about the wait, and apologize as well.
I also got two of those Too Good to Go boxes (as imaged below), and it was very good.“
“⭐️⭐️⭐️⭐️⭐️
Stopped by this Tim Hortons while travelling today and had such a great experience! The staff were super friendly and welcoming, the service was quick, and everything was made perfectly. My drink was exactly how I like it and the food was fresh and hot.
It’s always nice to go somewhere where the team clearly cares about customer service and keeping things running smoothly. Definitely one of the better Tim Hortons locations I’ve been to. I’ll happily be be back when I’m in this area again“
“I absolutely love this location! Every time I visit during my break, it instantly brightens my day and puts me in a great mood. I’m honestly amazed at how clean it always is—no matter when I come, it’s consistently spotless, which really stands out to me. The atmosphere is cozy, welcoming, and perfect for relaxing and recharging. I genuinely look forward to coming here every time“
“This store makes the best sausage farners wrap. I always order it with extra chipotle sauce and they never fail. Kudos to the team special shout out to the staff in the morning. Coffee and dounts are always fresh. Thank you for an amazing food and service.“
“Jaspreet Kaur is one of the most awesome personalities I’ve ever met. She is polite and provides excellent customer service. She made my coffee exactly the way I like it perfect! The main reason I choose this location is because of her service. She truly made my day with that perfect cup of coffee. Highly recommended!“
“Overall, great little store. Every time, I have stopped in for dine in or drive through, my order has been correct and very tasty. Management and staff are very friendly and caring. Store is also clean and well kept. I would recommend this Tim's by far.“
“Today I visited this location in the morning 4.52a.m and order some drink ,the tea was cold , I told a girl who was there , she was very rude.when I told her I was going to work and I am late , she shouts on me. She told me , it’s her choice , if you don’t like Tim , don’t come here , go to Starbucks, she was very aggressive. Really very disappointed“
“Jasvir was incredibly polite and welcoming during my visit to Tim Hortons. Her friendly attitude and excellent customer service truly stood out. It’s always a pleasure to be greeted with such kindness, she made my day better. Great job, Jasvir“
“I just have to say that the current staff at this location has got to be the most friendly, patient and efficient group I’ve ever encountered at a Tim Hortons!!
I can’t imagine how difficult it must be at a food court location in a mall - there’s often a big line and customers are rushing and impatient.
I’ve gone to this one for years, as well as all the others, but the present staff at this one are outstanding.
I seem to often see two girls in particular: LOVEPREET 🥰 and MUSKAN 😍 (I asked their names). They treat customers - especially regulars (and there are many of those in a mall) like friends in a small village cafe and are always so happy, positive and accommodating.
In a world where so many service staff and customers appear frustrated and depressed, seeing two girls this happy despite working such a hard job is SO inspiring! They always remember what I like ordering and and are always so welcoming and positive. On a day I was feeling stressed and down, the incredible smile from Lovespreet and how kind and happy she was just get me my silly coffee and bagel with cream cheese on the side —- totally changed my mood for the day. Her smile is like seeing the sun come out from behind a cloud.
Thank you for coming here from India - you two are Amazing! Stay there, I’ll bet you make a lot of other people’s day as well, every single day.
💕🙏
— Krista S.“
“I really appreciate everyone here for good service but cinedra.. sorry if i spell it wrong but yes this girl make really good tea and she stir it well which make the tea 200% more tasty and she greet every customer with happy face…🫶thanku“
“This location is one of the best Tim Hortons I’ve visited. The team works really well together and keeps everything organized. The coffee and food are always consistent, and the staff greet you with a smile. Love the welcoming atmosphere and how clean the store always is!“