Customers` Favorites
Customers` Favorites
“The BEST chai in WNY, truly authentic chai, not some carton or powder, absolutely delicious! The baked goods are also great, made in house. And the owners/staff are kind and attentive, what more could anyone want in a coffee shop! An absolute treasure!!“
Customers` Favorites
“Great experience! Flavors are perfect! Definitely recommend!“
Customers` Favorites
“Maple Latte with cinnamon is literally the best coffee I’ve ever had!! Love this place ☕️“
Customers` Favorites
“Have been here a few times and have never had a bad experience. Food and drinks are always great and the staff is always awesome. Had my birthday treat drink before and the staff all said happy birthday as well. Very friendly. Would recommend!“
Customers` Favorites
“This has been a unique and truly great coffee shop for at least the last twenty years, not least because the delightful manager Michelle is excellent at her job. For coffee lovers and those who enjoy a wonderful, esoteric setting, this place truly is worth a significant detour to visit.“
Customers` Favorites
“Such a cute place. Staff was very nice and the food was delicious!!“
Customers` Favorites
“best coffee, tea and sandwiches. love it..great staff, wonderful ambiance, very clean.bathrooms...easy parking“
Customers` Favorites
“Beautiful store. It smells like heaven. Can’t wait to eat the treats.“
Customers` Favorites
“Came here after having a meal next door at Anchi. There was a good amount of people walking in and out of the cafe, so I thought I might as well take a visit. Upon walking in, there's a list of drink options they have the base of milk tea or fruit tea - whether you want a regular tea or smoothie form as well. They also had a few new additions and employee recommendations.Lots of seating and a very chill spot to go with friends. The cafe also had some board games too. They were pretty quick with their service. I certainly see why it's a busy spot for locals here!“
Customers` Favorites
“I used to love their Spicy Tuna Wrap. It changed this past year. They used to put a lot more tuna but now it is almost veggie sandwich with a cheese. I tried a couple times thinking maybe the person who prepared couldn’t make good but no! They changed it and today was my last visit to spot coffee!“
Customers` Favorites
“It was an absolutely delightful experience. I had a yogurt Sunday with all the fixings. It was the most delicious thing I've had in years ??
Wheelchair accessibility: There is wheelchair accessibility right in front of the store. Time to go get some delicious yummy snacks ?.“
Customers` Favorites
“Super cute gem centrally located. Food and drinks are always fantastic and the staff is incredible. Talk about customer service! The ladies working the counter are always extremely friendly and never fail to put a smile on customers’ faces.“
“I love the great knowledge of tea found in this place. The owners have a passion to spread the love and “how to’s” of every aspect of tea. There’s also a wonderful variety to choose from.“
Customers` Favorites
“We ordered 7 breakfast platters for my daughters baby shower. There was so much food. Everything was delicious. Tim was incredible to work with. I highly recommend them for your catering needs.“
Customers` Favorites
“We were searching for a homestyle diner and this did not disappoint ! Might have had the best breakfast I've ever had in my life. We're canadian and I ordered the Country Benny and my boyfriend got the Country fried steak and eggs. The gravy is delicious and the home fries were perfect ! We ate every last bit and would 100 percent recommend this place ! Sarah was a fabulous server! Thank you“
Customers` Favorites
Customers` Favorites
“They are great, fast and always have what you order!! The one at Harlem and Genesee never have those hash browns! What is their problem??“
Customers` Favorites
“The best! The food is fresh, hot and delicious!“
Customers` Favorites
“My kid absolutely loves this location bc the employees are so awesome. They know his regular order since he is there weekly and they all have good conversations. The employees look for him and even joke with him when he changes his days to come in. He loves his visits.“
“I hit the drive thru while a friend was having surgery at the Millard Fillmore Surgery Center.My coffee was excellent! As is usual for ALL Tim Horton locations that I have been to - the coffee tastes perfect, is just the right temperature to drink and the service at the window outstanding.“
Customers` Favorites
“Amazing breakfast sandwich with a great coffee to go with it. Everyone was kind and welcoming. My kids loved their donuts. The cookie is the size of the plate. They even mentioned that they had to get bigger plates to accommodate the cookies.“
Customers` Favorites
“Seriously the BEST protein shakes I’ve ever had! I’ve tried all kinds of shakes in the past; if they tasted great they didn’t have much protein and the ones packed with protein typically left a bad taste. NOT these!! Would recommend to anyone looking for a delicious low calorie shake with all the added benefits! Torrey and her team are so friendly and welcoming, give it a try and it may just be your new favorite place!“
Customers` Favorites
“Never had a problem here with service or the taste! I come here a lot in the morning for coffee and a breakfast sandwich. The donuts and some other foods on the menu are kinda mediocre, but other than that everything tastes great. I’m not sure why this place doesn’t have a higher rating. I think a lot of the bad reviews for this place are just written by people who have nothing better to do than pick out and critique the tiniest things to complain about.I saw one review that said, “They don’t even ask if you want a receipt!” Okay Karen, how about YOU just ask for one of it bothers you so much?Good work from the employees. :)“
Customers` Favorites
“The first picture is a Cocoa Caramel Crunch Latte. Jack W made it...he out did himself. It was so good. The second picture is a Caramel Ice Capp. Sarai made it. My daughter said this was also very good. These two employees were outstanding...very friendly.. courteous. I won't be stopping at any other Tim Hortons!!!“
Customers` Favorites
“great prices compared to where I'm am from! highly recommend the Pink drink“
Customers` Favorites
“This is by far my favorite Starbucks! The workers are always smiling and laughing which makes me think the environment they work in must be great! My drink is always right and the one time it wasn’t they apologize and fixed it immediately. Love this place!“
Customers` Favorites
“Had a great breakfast today. Our server Zoey was awesome. Great service, excellent food. Perfect place to meet friends and have a good meal. It was my first time there but definitely will be back !“
Customers` Favorites
“The 2 men working the drive thru window today (4/27/24 at 11:50am) were extremely kind. There were ducks next to the window that my daughter in the car was waving to, the gentleman working noticed and he came to the window with safe snacks to feed the ducks that my daughter would be able to give them. Now for a 7 year old… that brightened her whole day! They were fast, food was excellent, and the customer service was a 10/10! This location is the best!!“
Customers` Favorites
“This location is one of the most cleanest and the workers are always smiling and ready to greet you from the time you come on to the premises. The atmosphere is awesome.
Parking: More than enough ample unlimited parking.
Kid-friendliness: Very safe environment with high chairs and more.
Wheelchair accessibility: Ground level and very wide open doors.“
Customers` Favorites
“Stopped in to pick up a coffee for a friend and I. When I went back to my vehicle it wouldn't start. Staff (Savannah) went over and above to try and help me out. I am so grateful and absolutely floored that she without hesitation came to my assistance. Thank you so much! What a lovely crew at the Genesse St location (across from airport).“
Customers` Favorites
“I would drive a hundred miles for her.“
Customers` Favorites
“Convenient place to stop for a coffee and breakfast sandwich. They also serve hot and cold lattes, hot tea and delicious cold brew coffee. Depending on the time of day, there can be a long line at the drive thru. However, service is always good and they treat their customers well.“
Customers` Favorites
“Clean, friendly helpful staff. Reasonable prices. Greek food menu & American favorites -- hot dogs, hamburgers, souvlaki, desserts. You can order online & pickup.
Kid-friendliness: What kid doesn't like a hotdog or hamburger & fries?“
Customers` Favorites
“I pass 3 other tim Hortons closer to my home every morning bc this one is the only one that ever gets my coffee right. Everywhere else is too lazy to brew the dark roast coffee and try to give me Decaf bc it’s in the same silver caraf coffee pot and will argue until I prove them wrong lol. This place always has it right! I’ll never go anywhere else!!“
Customers` Favorites
“I constantly earn free drinks. I love this place.“
Customers` Favorites
“I only go to this location there’s 2 others within the same distance of my home, but this only always goes above and beyond. They’re sweet respectful and very efficient. I love the one girl I always see in the morning Jenna she’s always in such a great mood and so kind! Today I went forgot my wallet was trying to use Apple Pay and it wasn’t working, of course. So I showed the girl at the window told her I’d have to come back and she was so kind about it she let me have my coffee and it truly was so nice I didn’t want to go home take my baby inside get my wallet and go back, so helpful she truly made my morning. Thank you Kelsey!“
“We were staying at the Hampton Inn and it was very convenient having this little gem right across the street. It was never super busy and service was quick and fast. We plan on being in Cheektowaga more and this will for sure be our go to Starbucks!“
Customers` Favorites
“I went into the West Seneca Spot coffee today 12/19/2023. Wasn’t in the best of moods. Ordered a mocha hot coffee and lemon bar. The manager I believe his name is Dave took my order and started making my coffee. Maddie packaged up my lemon bar. I’m telling you, both Dave and Maddie were very professional, kind and efficient. We started talking and wow, what a couple of positive, kind and caring people they were. It was so refreshing and uplifting. By the time I left I was in a great mood, happy, felt positive and thought I had just made friends with two of the nicest people I have come across in forever! Both had smiles on their faces. It was wonderful to see two happy individuals at work. Thank you both for being so kind and caring! I will definitely be stopping in for another pick me up date! 😉 The mocha coffee and lemon bar were out of this world! Highly recommend both and highly recommended stopping into Spot coffee in West Seneca!“
Customers` Favorites
“Tim Hortons at 5140 main St was the best experience at any Tim Hortons hands down. Greeted at brkft lunch time change by the sweetest polite accommodating young lady. Best first impression. Then our turkey club was super delicious, couldn't believe it came from a fast food establishment. Noted all the employees working in harmony with positive attitudes. If one employee was busy, another employee immediately stepped up. Eating there made our day. Those wonderful employees deserve something.“
Customers` Favorites
“I just tried this place the first time. I got a breakfast sandwich on a bagel. it was so good! their bagels are homemade. I also got a mocha! best mocha I've had in the area! highly recommend!“
Customers` Favorites
“Good coffee but they need better deals. McDonalds across the street does 1.79 Large Ice Coffee. Capitalism means competing not living in price denial and charging $3 for the same product. You'd think Tim Hortons would be more aware that they are losing a price war and profit as coffee costs 50 cents a cup with labor included.“
Customers` Favorites
“We had our first visit yesterday and it was EXCELLENT! The food was delicious with amazing portions. Service was great!“
Customers` Favorites
“best coffee, donuts, bagels“
Customers` Favorites
“One of the best tim Hortons locations in all of western NY. Friendly staff the store manager is one of the nicest people I have ever met in my life. She runs a tight ship and all her employees are well mannered they maintain a perfect atmosphere for me as well as other customers to come in and enjoy a nice cup of coffee and a breakfast sandwich from time to time“
“The girl that was working the window at closing was awesome. The automated system said the store was closed. She flagged me down as I was leaving the drive-thru and went out of her way to take care of me. I’m going to switch my primary store from transit and maple to transit and north french“
Customers` Favorites
“Simply Awesome ⭐️⭐️⭐️⭐️⭐️☕️Taste like some more“
Customers` Favorites
“Had a bunch of gift cards. Figured, time to use some of them up and thin out the wallet. Staff was very receptive and engaging. Had a steak and cheese panini, vanilla iced cappuccino. Saving the blueberry muffin for later. Hostess offered to consolidate my remaining gift cards. That was very nice!“
Customers` Favorites
“I go to this location pretty frequently. I picked up my drink right after I got the notification that it was ready. Typically I don’t have any issues and my drinks always taste amazing, but a couple times I’ve had the issue of not filling the cup. Yes, I got cold foam and I understand it can deflate a little bit, but you can see a cold foam layer. Take that layer out and there’s a quarter of the drink not filled up. With the amount I’m paying for my drinks, I expect to get a drink that’s mostly filled up. I can go to another coffee place that will fill up my cup because this is ridiculous.
Update: After reaching out to customer service. They assisted me promptly and fixed the issue. I appreciate their respect and assistance to my comment. Customer service was amazing!“
Customers` Favorites
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“I just recently found out about Great Lakes Coffee Roasters and all I can say is WOW! So far I have had their Salted Caramel, Maple Bourbon and this morning I’m enjoying a cup of Cinnamon Maple! Really great fresh flavors! I’ll be buying bags of a variety of their coffees as gifts for family and friends! Love supporting a local small business!“