Customers` Favorites
Customers` Favorites
“I know that there’s a lot of places in Lancaster to choose for your morning breakfast, but can I suggest Pallet Cafe?! I have been to every small café in the area and this place blew me away! I got the Teddy Graham iced coffee, and the Caprese avocado toast. Absolutely incredible. The coffee actually tasted like the description and the Caprese avocado toast was delicious and so flavorful! This has by far been my favorite (& cheapest) breakfast spot! It’s also so cozy in there and reminds me of going to eat at my Mimi’s house. I don’t know the owners, they didn’t tell me to post this. I just want them to get the recognition that they deserve. 🫶🏻“
Customers` Favorites
“Friendliest staff I have encountered ANYWHERE in the last year. Went through the drive-thru, we had questions about the new winter drinks and snacks. Woman on headset taking the order was kind, patient and knowledgeable (I think she had brown hair, slender and glasses- we saw someone with a headset taking orders when we pulled up to the window and I think she waved when we got to the window. But could have been changing/ removing gloves. May or may not be the person who took our order) They were busy for lunch time but didn’t make me feel rushed. At the window, a different woman, (short, glasses and short blonde/platinum hair) was so kind and friendly. Talked to us briefly while the last drink was being made and told me how much she really enjoys the new ginger bread chai latte. Honestly, just a ray of sunshine. To the woman on the headset that recommended the new hot cocoa muffin, it was amazing and we will be back! I’m so glad we got 2 instead of one! Thank you for the exceptional service at this location. We will make the trip to this location instead of the one near our house because of the service, care and patience you provided today. I hope your managers see this and you get the recognition you deserve. I would hire you both in a minute at the restaurant I manage.“
Customers` Favorites
“It's really nice to see the same friendly faces every morning when picking up my coffee. This morning I had to go into work a bit later than normal and Joelle at the drive thru greeted me with an "I was worried, you're later than usual". This to me says that they truly care about their customers. I don't know of any other coffee shop that employs such friendly, caring people around here. I've been to other Tim Hortons locations but this one, by far, is my favorite.“
“Great donuts but has one flaw..when ordering 1 donut they put it in a bag and when you get a 🍩 with glaze all the glaze sticks to the inside of the bag..why can't they put in a small box equivalent to the size of a hamburger that way when you open the box the glaze isn't all over the place“
Customers` Favorites
“I have visited several Tim Hoton shops, and I have never been disappointed. Coffee was good, breakfast sandwich was warm and fresh. We also got timbits. They were soft, fresh, and delicious. Their donuts look so good, and they are always fresh. We will continue visiting their shops. Tim Hortons prices are great.“
Customers` Favorites
“Had a barista fav…..iced maple caramel latte with caramel cold foam. OUTSTANDING!!!!!!!“
Customers` Favorites
“Beautiful shop and delicious food and coffee! My favorite is the ceasar salad 🥗 and any of the lattes!“
Customers` Favorites
“Maple Latte with cinnamon is literally the best coffee I’ve ever had!! Love this place ☕️“
Customers` Favorites
“This has been a unique and truly great coffee shop for at least the last twenty years, not least because the delightful manager Michelle is excellent at her job. For coffee lovers and those who enjoy a wonderful, esoteric setting, this place truly is worth a significant detour to visit.“
Customers` Favorites
“Our daughter’s 50th birthday tea party was everything she hoped for, and we planned for during the last month. Her choices at Ginger Snap Patisserie catering we couldn’t have been happier. The food and service Sara and Cassidy provided was perfect and truly special. Affordable for how good of quality they are. The process was easy to order, and it was ready exactly when they said it would be! Thank you to the catering staff!“
Customers` Favorites
“I stopped on a whim as I'm not normally in that area. Staff was pleasant. Prices were fantastic. The coffee, omg, so smooth. While waiting I grabbed some Kcups for home. The coffee is so smooth and delightful. I haven't had a bad cup yet. Looks like I'll be making the drive more often.“
“I stopped on a whim as I'm not normally in that area. Staff was pleasant. Prices were fantastic. The coffee, omg, so smooth. While waiting I grabbed some Kcups for home. The coffee is so smooth and delightful. I haven't had a bad cup yet. Looks like I'll be making the drive more often.“
Customers` Favorites
“I used to love their Spicy Tuna Wrap. It changed this past year. They used to put a lot more tuna but now it is almost veggie sandwich with a cheese. I tried a couple times thinking maybe the person who prepared couldn’t make good but no! They changed it and today was my last visit to spot coffee!“
Customers` Favorites
“First timer at the one near Larkin. Everything was delicious and service was great. Will definitely be back!!! 😊♥️“
Customers` Favorites
“The best chocolate ever!“
“My wife and I thoroughly enjoyed our first visit there today. They have some excellent wines and craft beers, and our charcuterie plate was perfect. Prices are very reasonable and the service (Devin) was top notch. There were a lot of nice people there enjoying the books and one another's company. Highly recommend!“
“I love Cup of Communitea. Love the environment.Justine is super sweet, kind and very informative about all the teas. I stopped in today and purchased a blueberry violet lemonade. It was the best! My boys loved it too! ❤️“
Customers` Favorites
“PHENOMENAL Fish Fry must try ..your taste buds will thank you...1st time ordering the fish fry ..the salads were great big portions size...very tasty.. just wish the potatos were cooked a little longer for them to be a little softer ..Highly recommend..The BEST fish fry around.“
Customers` Favorites
“The associates are awesome! Food is good...!!“
Customers` Favorites
“X-tra large dark roast shot of espresso ❤ 😎“
Customers` Favorites
“Our favorite place to unwind!! We try to come weekly, whether it be for just some wine and cocktails, their exceptional desserts, or a light meal, if one of suggests mambrino, the other will always say yes! The servers and bartenders are all excellent and extremely personable. I would suggest checking it out, but then you might sit on the couch, and that’s where we like to sit!! Either way, go check it out! I can share. 😂“
Customers` Favorites
“Went there today, only got half cup of what I ordered. SMH“
Customers` Favorites
“Healthy & Delicious shakes, teas, and tasty treats too!“
Customers` Favorites
“Fast take out service and friendly employees. Excellent Fish Fry, Fries, side of Pasta, and other co-side items plus the Fettuccine Alfredo with Chicken and Shrimp was excellent and two meals for meal which includes 2 pieces of bread and butter. Will come back again and recommended!“
Customers` Favorites
“Convenient place to stop for a coffee and breakfast sandwich. They also serve hot and cold lattes, hot tea and delicious cold brew coffee. Depending on the time of day, there can be a long line at the drive thru. However, service is always good and they treat their customers well.“
Customers` Favorites
“I went into the West Seneca Spot coffee today 12/19/2023. Wasn’t in the best of moods. Ordered a mocha hot coffee and lemon bar. The manager I believe his name is Dave took my order and started making my coffee. Maddie packaged up my lemon bar. I’m telling you, both Dave and Maddie were very professional, kind and efficient. We started talking and wow, what a couple of positive, kind and caring people they were. It was so refreshing and uplifting. By the time I left I was in a great mood, happy, felt positive and thought I had just made friends with two of the nicest people I have come across in forever! Both had smiles on their faces. It was wonderful to see two happy individuals at work. Thank you both for being so kind and caring! I will definitely be stopping in for another pick me up date! 😉 The mocha coffee and lemon bar were out of this world! Highly recommend both and highly recommended stopping into Spot coffee in West Seneca!“
Customers` Favorites
“The 2 men working the drive thru window today (4/27/24 at 11:50am) were extremely kind. There were ducks next to the window that my daughter in the car was waving to, the gentleman working noticed and he came to the window with safe snacks to feed the ducks that my daughter would be able to give them. Now for a 7 year old… that brightened her whole day! They were fast, food was excellent, and the customer service was a 10/10! This location is the best!!“
Customers` Favorites
“This is by far my favorite Starbucks! The workers are always smiling and laughing which makes me think the environment they work in must be great! My drink is always right and the one time it wasn’t they apologize and fixed it immediately. Love this place!“
Customers` Favorites
“Never had a problem here with service or the taste! I come here a lot in the morning for coffee and a breakfast sandwich. The donuts and some other foods on the menu are kinda mediocre, but other than that everything tastes great. I’m not sure why this place doesn’t have a higher rating. I think a lot of the bad reviews for this place are just written by people who have nothing better to do than pick out and critique the tiniest things to complain about.I saw one review that said, “They don’t even ask if you want a receipt!” Okay Karen, how about YOU just ask for one of it bothers you so much?Good work from the employees. :)“
Customers` Favorites
“best coffee, donuts, bagels“
Customers` Favorites
“Most of the time this is an excellent location.Today was another story. Saturday morning at 10:30 am and they are out of hash browns, sausage and bacon .There are 6 people working here right now..Why is someone not cooking and staying on top of this..Very disappointing as far as breakfast goes!!!“
Customers` Favorites
“THE BEST ICED COFFEE IN WNY IS AT DUNKIN' DONUTS!!!!! �����“
Customers` Favorites
“Good coffee but they need better deals. McDonalds across the street does 1.79 Large Ice Coffee. Capitalism means competing not living in price denial and charging $3 for the same product. You'd think Tim Hortons would be more aware that they are losing a price war and profit as coffee costs 50 cents a cup with labor included.“
Customers` Favorites
“great prices compared to where I'm am from! highly recommend the Pink drink“
Customers` Favorites
“We were searching for a homestyle diner and this did not disappoint ! Might have had the best breakfast I've ever had in my life. We're canadian and I ordered the Country Benny and my boyfriend got the Country fried steak and eggs. The gravy is delicious and the home fries were perfect ! We ate every last bit and would 100 percent recommend this place ! Sarah was a fabulous server! Thank you“
Customers` Favorites
“I’ve been stopping at Starbucks pretty regularly, and honestly, the last month has been such a glow-up for this location. Everything just feels smoother, faster, and way more welcoming than it’s been in a long time. The drinks have been super consistent, and the whole vibe in the store feels more upbeat and friendly.
Shoutout especially to Mason — he’s awesome. He’s always super nice, keeps things moving, and you can tell he actually cares about customers having a good experience. He brings really great energy and makes the place feel extra welcoming every time I come in.
You can tell the whole team has been putting in effort lately, and it definitely shows. This has easily become one of my favorite spots to stop for coffee again.“
“The girl that was working the window at closing was awesome. The automated system said the store was closed. She flagged me down as I was leaving the drive-thru and went out of her way to take care of me. I’m going to switch my primary store from transit and maple to transit and north french“
“I hit the drive thru while a friend was having surgery at the Millard Fillmore Surgery Center.My coffee was excellent! As is usual for ALL Tim Horton locations that I have been to - the coffee tastes perfect, is just the right temperature to drink and the service at the window outstanding.“
Customers` Favorites
“Great coffee and service come every day and always leave happy 😊“
“I had such a great experience at Starbucks, and I really wanted to highlight how amazing Julien is! I always go through the drive-thru, and every time Julien is there, he is incredibly welcoming, friendly, and attentive. Even through a quick interaction, he goes above and beyond to make sure my order is perfect and that I leave with a smile.
It’s rare to come across someone who genuinely cares about customer experience the way he does. His positive attitude and professionalism truly stand out and make a big difference in my day. The service is always quick and smooth, but Julien is definitely what makes this location special.
I’ll absolutely keep coming back—service like that doesn’t go unnoticed. Thank you, Julien, for being awesome!“
Customers` Favorites
“The service was outstanding! The new Mango “something “ refresher was the best!“
Customers` Favorites
“Thank you to the kind person/employee that turned in my purse to the office. It’s great to know there are still kind and honest people in this world! It made my error in judgement a bit more bearable. Much appreciated! 😊“
“I always have awesome service at the Starbucks in Target. The barista helped me pick between a holiday option of the Frankenccino or the Frappula. I chose the Frappula and it was amazing and he pre-apologized that it would take a little longer because he had to make the strawberry purée but it was not long at all and it was well worth the wait. Wish this was on the menu ALL the time“
Customers` Favorites
“As somebody in the service industry, all too often customers only review places when they're mad about something. So here's my review of Starbucks on transit and Wherle: I realize Starbucks costs a decent buck compared to the other coffee places in the city, but it's worth it for the customer service alone. I have been to this Starbucks twice today and each time they were super helpful and super nice. The second time, the guy at the window took the time to explain all the different drinks he could make for kids, regardless of the fact that there was a line, and he was probably a little bit in the weeds. Not many people handle the weeds with such grace 💁🏼♀️ They never get short with me like other places do, and caramel macchiatos are like liquid sex (sorry, mom 😂). So this is just a bartender, giving the crew at Starbucks the credit they deserve because honestly, they kick butt and deserve all the tips. 💁🏼♀️ I have no idea if one of their bosses will ever read this but if they do: I hope you treat your staff awesome and with respect, because they totally deserve it. ✌️“
Customers` Favorites
“They keep the drive-thru moving!“
“The girls who work at this Starbucks are super sweet and very friendly!! They always go above and beyond to make conversations with the customers, and overall deliver amazing service. The only downside of this location is that the seating arrangement is a little awkward with the traffic of people coming into Target. It would be nice if it felt a little more secluded, but I understand that there is only so much you can do with that space. Regardless, I’ve had many great experiences at this location!“
Customers` Favorites
“Got a cup of house blend today and all day kept thinking about what a great cup of coffee it was. Highly recommend.“
Customers` Favorites
Customers` Favorites
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“Great avocado Delicious avocado toast, teas and macaroons. Hope they can offer more plant based meals, but their beverage options are great. Great ambiance and service.“