Chipotle Mexican Grill in Brooklyn

“The chipotle on Montaque is probably one of the oldest and one of the freshest. I am saying this because there are other Chipotles newly opened and the quality is very different. I have never had an issue with any my orders. Always like my first chipotle experience. The staff are very nice too.“

“The Chipotle Mexican Grill I visited was easily a flawless 10/10 experience, setting a new standard for what fast-casual dining should feel like. From the moment I walked in, the restaurant was spotless, the line moved efficiently, and every employee seemed genuinely motivated—a reflection, no doubt, of the incredible leadership of the General Manager. You could feel their presence everywhere, not just behind the counter but in the energy of the team. The General Manager greeted guests personally, offered samples to unsure customers, and coordinated the kitchen with precision and warmth. They knew regulars by name, remembered their favorite orders, and even stepped in to wrap burritos or stir the guacamole when things got busy. Their attention to detail was remarkable—from making sure every portion was fresh and consistent to maintaining impeccable cleanliness standards and an upbeat atmosphere. It’s rare to see this level of dedication in a high-traffic restaurant, but this GM clearly led with heart, discipline, and pride in their team. The food itself—perfectly grilled steak, flavorful rice, fresh pico—was top-tier, but what truly elevated the experience was knowing that someone so passionate was ensuring every customer left satisfied. This wasn’t just a meal; it was a masterclass in hospitality, driven by a manager who clearly sets the bar higher every single day.“

“Overall, fine. One person shouldn’t do all the work though while others stand and watch. Saw the one employee at the register texting, the person sacking watching her, and another with a blank stare. You all can do better, especially when multiple customers are lining up waiting - jump in an help!“

“I'm not sure why everyone else has a bad review but I personally had a pleasant experience. The portions are ok, but I think that's every chipotle I've been too that had ended up being on the smaller side. However, there is one worker over there that is amazing, she makes the experience that much more wonderful. Me and my girlfriend are always happy to see her and I have a feeling she knows who she is. Overall, food taste good, as mentioned, portions could be unfortunately on the smaller size but everything is good

Parking: Free parking“

“Limited food selection. Not so nicely set up room. It was clean ok. Food was also ok. Except not much to choose from. The boy with the glasses was really sweet and nice. Helped with the order and paid attention when I was inquiring about the food.
Overall ok place.“

“It’s not too often that you walk into a restaurant 2 minutes after they’ve just opened with your picky fiancé (lol) and get the service, the great conversation, and upbeat attitude portrayed by Kadejah and her staff at the kings plaza location in Brooklyn.“

“My go-to, home base Chipotle. This staff knows how to cook 👌 food is always on point.

Staff is also always cool despite being constantly slammed non stop. Always been treated with respect there. The place is generally clean enough for such a high volume location and I tend to eat at the restaurant most of the time.

An institution in Williamsburg.“

“Servers are helpful but Chicken is almost charcoal at times ..theyre overcooking the meat or reheating it the place is decent but they dont reload the food bins either they scrape the very edges of the food bins to give you the food you order. It's like just a few changes from being a great Chipotle lets hope for improvement.“

“I forgot how incredibly satisfying a chipotle burrito can be. I got the veggie burrito made vegan with 2x pinto beans, brown rice, fajita veggies, tomatillo salsa, corn, guac and lettuce. They honestly have some of the best tasting guac you can get, all of their veggie ingredients are so fresh and you feel so good after eating it. I love their sofritas too, but sometimes I'm craving the guac more, and it only comes free on the veggie one. Would be nice to see a healthier whole wheat or corn tortilla option available in the future, and have more of a vegan-centered menu with vegan cheese, sour cream, and a seitan / plant-based meat option.“

“I ate here lots of times and eating now I will say that, One of the few chipotle never get any problems if i want extra rice they make it happen always left happy food is amazing people amazing thank you not making this place ghetto as some of many chipotles in nyc.“

“Court st. Brooklyn location and maiden Ln. In manhattan is the best to me when it comes to clean store, employees are pleasant and the food is delicious. I ordered a bowl and burrito and it was full of everything they never disappoint. Also the music and vibes are calm/ relaxing.“

“Not sure why this place gets such bad reviews, I thought it was a fine / pretty standard Chipotle. Service wasn't amazing, and the atmosphere was only fine, but I got a bowl to-go and they really loaded it quite full, which is really what I care about“

“I just came from there and the young man name London or London was my server. He such a nice young gentleman. He served me good portions and made me laugh. He deserve a raise and bonus. It's hard to find good people like him. He's a good asset to your company. Also, you guys need to add more honey vinegarette in those cups. Those small ounces doesn't go all over our chipotle salad. It's beyond ridiculous!!!! Do better!“

“I've always gotten the steak burrito ? ? bowl, but this time while out with my friend I decided to try the three(3) tacos ??? because I didn't want my ? to be bigger than my belly... When I tell you worth every penny, and to top it off I wasn't stuffed ?... I was full as a tick though... First time at this location and won't be my last time... Oh yeah and Everything was fresh... Oh yeah and you that made my food... You better be happy you were at work because you ARE FINNEEEEEEeeee.... ????“

“I placed an order and the app says ready for pick up 7:50 p.m. has been waiting till 8:05 and saw the guys making the order at that time while it's already says ready for pick up. Asked the cashier, she told me that there is an order ahead of me they have to make and that's it. Food is ok but customer service is not good“

“Bad energy at this location. Employees are actively shutting the store down 30-40 minutes prior to the closing time listed on Google. I get it, I used to work in the service industry...we all want to go home. However, closing hours are listed for a reason. There's a lot of anger when it comes to serving. If you want to be angry at a customer, be angry at the ones ordering food while taking a phone call or a facetime — not those of us who are quick, efficient, and focused. Be better.“

“I saw the bad reviews and was afraid to eat at this specific spot I guess they changed their establishment. The place was really clean some guy was putting the work in for like 30 minutes. The lady serving the food wasn’t mean at all. The music was really chill. The best part is the food was delicious, I received extra sour cream.“

“This place is great but I really loved he food except the sour cream I asked for a little bit she put a lot and then when we where paying the total was 56$ but she said 66 dollars and said the drinks are free and gave like 5 cups even though we didn’t ask for it but it’s ok I don’t need a refund“

“We ordered for mobile pick up and it was ready by the exact time. Once we got into the store, pick up was very easy and the worker was very nice. Our burrito bowl was loaded and did not skimp out on guac. Our bowls did have little meat but everything else was an amazing portion.“

“Its a reliable location they always have good meat, but staff arent always very warm service giving. The portions are somewhat proper and theyre not too skimpy. They'll throw in a two pieces meats after the scoop, sometimes. Clean space.

I always get the chicken but i'll look for the picture. Tried the smoked brisket its aight i just stick to chicken.“

“They ran out of peppers and onions. I told them I'd take them raw or wait for them to cook them. They said no they literally don't have any peppers or onions at all. They also ran out of salad dressing. Those two things are major reasons I love Chipotle, and they were out of both.“

“So so good! Had a burrito. Yum. It’s laced with dopamine or something. Good stuff. The place is clean, staff is friendly and efficient, and the burritos are really good. The adobo ranch is really spicy so my stomach hurt later in the day, but it was so worth it.“