Customers` Favorites
Customers` Favorites
“As visitors to Syracuse, we decided to come to Destiny USA as it is such a big mall. To add to the experience, we also purchased their Fun Pass. We decided to use a voucher on Moochi, located in the food court, since it sounded quite good that you can claim a moochi donut or original rice dog PLUS a special drink! We opted for their strawberry moochi donut which was soft and chewy, not too sweet, and had good flavor. For our specialty drink, we ordered the Moochi Matcha which was so cute! The drink was aesthetically made with a cute cat lid (it had ears and a face!) The beverage was tasty but did not have enough matcha flavor. It was definitely on the sweeter side but tolerable. Overall, it was refreshing, especially for the summer heat.
Service was friendly. When we inquired about what their most popular flavors were out of the remaining selections, they made recommendations and answered other questions as well. I think this might be a family business as all three days I was in the mall, I noted the same three people working. A man in the back who usually tends to the rice dogs, then the three female employees in the front who manage the cash and drinks. This spot occasionally gets busy with a couple orders as there is about a 7-10 minute wait for orders.
Update: we ended up visiting Moochi again the day after and tried another one of their donut flavors, crème brûlée, which was deliciously sweet with a nice toasty flavor. I recommend their mango pomelo specialty drink as it was less sweet and had more fruit flavor! We ended up liking this drink so much we got it twice.“
Customers` Favorites
“Beat half moon cookies ! What else is there to say ?? light and delicious !“
Customers` Favorites
“Yummy especially DD coffee & d donuts too...“
Customers` Favorites
“Update 1-14-25. Went here to order two hot mocha lattes, service was wonderful, coffee was much better than the other store at N Geddes and W Genesee street and we were treated with respect and kindness, much better than the store where the other Dunkin' that has Diane as the manager ever did. Bravo to Velasko Road location Thanks for making our experience a wonderful one we will bring back more business here . AA++“
Customers` Favorites
“Had a great visit. My grandson asked to go to Dunkin before school on his birthday. The lady working the counter was so very kind and wished him a happy birthday.“
“Great coffee and great service“
Customers` Favorites
“As they are a class act! Krispy Kreme has this promo going on for graduating seniors. We cannot participate as there are no KKs near us! How about something like this from Dunkin Donuts to recognize our graduating seniors? Thanks!!“
Customers` Favorites
“I ordered the wrong thing and asked to switch it out and offered to pay for the new one with out a refund for the old one being as it was my fault. And found out the drink was discontinued and they still made if for me anyway and didn't have me pay for the new one just exchange it out. Thank you guys so much.“
Customers` Favorites
“This Dunkin is in a convenient location and the coffee is always great. I dislike when a neighborhood place like Dunkin keeps the bathrooms locked; it’s unfriendly and unneighborly to do this as I see it.“
Customers` Favorites
“Dunkin Donuts by me never disappoints me, always have what I want to order & plus not far from me so what ever time I can always go & grab my coffee I love from your store!�“
Customers` Favorites
“Very friendly, attentive and speedy staff. Always use my Dunkin on the go and never have a problem, orders always right.“
Customers` Favorites
“I would like to thank all of the workers and the manager at this location. This past Tuesday, me, a friend and her two daughters stopped in for Food and Drinks. Unfortunately, the app was down as well as the credit card readers. We did not have any cash on us to pay for our order, but the manager(so sorry i did not get her name) was very patient and understanding and let us have our orders for free! Having worked in fast food in the past, I know how stressful situations like this can be. We truly appreciate the great service we received and the staff for their professionalism!
There was a patron inside(male) who did not have shoes on and had very dirty socks with his feet up on the table. He made us very uncomfortable by rudely interrupting our conversation and staring at her two young daughters. As we we're getting ready to leave he got up and went into the bathroom and came back out barefoot and proceeded to try and Converse with my friend who eventually told him to leave us alone and mind his business I don't want this to negatively affect the review because it has nothing to do with the workers however if this man is a regular, he should be required to wear shoes and keep his feet on the floor. It was very unsanitary on his part to have his feet on the table like that and this could deter people from visiting that location in the future! Aside from that we had a great experience with the service we received! :-)“
Customers` Favorites
“This must be the only Dunkin donuts that has ever made a decent cup of coffee. It does not taste burnt, watered down, or have that weird taste a lot of chains seem to have for some reason. I got a large hot with one cream and one sugar, the normal amount of cream and sugar makes it taste like sweetened milk.
The staff were pleasant and friendly.“
Customers` Favorites
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“We got the $6 meal deals. It consisted of a medium coffee(iced or hot), hash browns, and a bacon and egg sandwich. We had our sandwiches on a croissant. And we got an extra pumpkin iced latte to share. It was fantastic. I love Dunkin... America does run on Dunkin!!!“