Tim Hortons in Lancaster

“They don't have much for food because Tim Hortons is right next door. Just typical gas station food but they always are friendly and got a decent selection of snack and beverages.

Wheelchair accessibility: Not really wheel chair friendly cause there is a decent curb to go up to get into the store.“

“Good and nice people work here! Can be a tough location with traffic at times. My one and only complaint/ gripe is simple and is Tim’s generic for all locations. I have not had a good breakfast biscuit for about 6 years now! Those things always disintegrate at first bite and its crumbs all over the place- usually my car. I end up not eating a sandwich but pieces of egg/ bacon / crumbs off my lap. Can you please get some decent biscuits!“

“Friendliest staff I have encountered ANYWHERE in the last year. Went through the drive-thru, we had questions about the new winter drinks and snacks. Woman on headset taking the order was kind, patient and knowledgeable (I think she had brown hair, slender and glasses- we saw someone with a headset taking orders when we pulled up to the window and I think she waved when we got to the window. But could have been changing/ removing gloves. May or may not be the person who took our order) They were busy for lunch time but didn’t make me feel rushed. At the window, a different woman, (short, glasses and short blonde/platinum hair) was so kind and friendly. Talked to us briefly while the last drink was being made and told me how much she really enjoys the new ginger bread chai latte. Honestly, just a ray of sunshine. To the woman on the headset that recommended the new hot cocoa muffin, it was amazing and we will be back! I’m so glad we got 2 instead of one! Thank you for the exceptional service at this location. We will make the trip to this location instead of the one near our house because of the service, care and patience you provided today. I hope your managers see this and you get the recognition you deserve. I would hire you both in a minute at the restaurant I manage.“

“I have visited several Tim Hoton shops, and I have never been disappointed. Coffee was good, breakfast sandwich was warm and fresh. We also got timbits. They were soft, fresh, and delicious. Their donuts look so good, and they are always fresh. We will continue visiting their shops. Tim Hortons prices are great.“