Customers` Favorites
Customers` Favorites
“I visit this Subway around once a week. The staff is always incredibly kind and helpful. It seems to be that of a family business. The people care, and are always very welcoming. Even when training new folks they're extremely courteous and try to work with haste to get you back within a reasonable time. I would highly recommend.“
Customers` Favorites
“Awesome Cheese steak and Fries!“
Customers` Favorites
“Had the Italian sub and a slice of sausage pizza both were FANTASTIC!! Can’t beat the price either worth every penny!!! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Everything! GREAT service, atmosphere and food was delicious! Definitely recommend!“
Customers` Favorites
“The soups are my favorite. The poblano is the best! Any and all subs are good but ask for them on a wrap! Mmmmm! They also do amazing catering! Sam puts her heart into it!“
Customers` Favorites
“This is a tiny little shop that's been around for so long that is an institution in Coventry Village, on the same level as Tommy's. You can just feel how not-corporate they are, and I'm pretty sure that the owner works the counter, which I think is awesome. Their subs are all so good, and their bread is some of my favorite. A whole sub is a good investment if you want leftovers for the next day - it works out to around $6-7 a meal (for me at least). They have a drink fridge. There's no seating for dine-in, but they do have benches to wait - although I always prefer to drop into another store nearby and come back in a few minutes to pick it up.
Note that as of October 2024, the only credit/debit card they accept is Visa. It gives an option to tip on the card, so you don't need cash for that. I encourage tipping here, because the kitchen is open and you can really tell that they're working hard at it.
Vegetarian options: I forget which sub it is, but they have a mushroom sub that is absolutely delicious - one of the best veggie subs I've ever had. I'm not sure if have any vegan cheese, but let's be honest - why would anyone even want vegan cheese?“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
Customers` Favorites
“I came in maybe 4 months ago and one of the employees said to the others "I don't know how the f you guys' can stand people watching you while you make food." One of the employees replied it didn't really bother him and the guy went on, "I can't f stand it. Really I can't stand it. I hate it."
I was standing near the register but I wasn't watching them and it still made me uncomfortable.
Fast forward to a few days ago, Barbara was working, and man, she just has the best personality I've seen in a while in an employee and it seemed so genuine. For her I leave this good review.
It's kinda crazy the difference just one employee can make.“
Customers` Favorites
“This is an excellent Mr. Hero. Very clean, good service, and friendly staff. Be sure to try their Jalapeño Poppers and online ordering.“
Customers` Favorites
“I stopped by this past Tuesday, 3/5. The food was delicious and flavorful. I had the Italian sub and it was packed with fresh ingredients; not just bread. I was impressed with the two men working behind the counter. They were attentive, pleasant, were focused on their work, and checked up on me to see if everything was ok. It was more of a fine dining experience. The only thing missing were the white table linens.“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Went to this location at 5 minutes before closing. Staff was just as friendly as always. Food was fresh, fast, and made perfectly to order. Can’t say enough wonderful things about this location. We always enjoy our service and food when we go here. This location is top notch!“
Customers` Favorites
“The guy working was extremely nice as can be everything is always good the stores always clean and fresh ? best subway still for years and years“
Customers` Favorites
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptable
Vegetarian options: More would be better. Would visit more often if more unique options.“
Customers` Favorites
“Very friendly and knowledgeable crew, they have a lot of patience and a good sense of humor.
Parking: Parking lot is free just a little small, not alot of room for maneuvering
Wheelchair accessibility: A wheelchair can get up on the walkway but there may be difficulty at the door it's not automatic“
Customers` Favorites
“2nd time here. 1st round, ordered God Father, AMAZING sub! Fella taking the order wasn't especially helpful, I let him know it was my first time there, so I didn't know the menu very well. Luckily a wonderful lady stepped up, and said something when she overheard. She was super kind and helpful. They always seem to be very accommodating to customers from what I have seen.
FYI* I get my sandwiches fairly plain, aside from signature oil, spinach leaves, but they will Load up toppings if u ask!
2nd order, I just ordered online to make it seamless, and it was. Staff was very kind, helpful and accomodating. Rest rooms were clean, tables clean, and clean work stations. They get an A+ from me. I'll be back, part of the Fan club. Lol Great stop for anyone looking for a great meal, fresh food, and CLEAN establishment. Thx DiBella's!“
Customers` Favorites
“I was skeptical because of course it's in a gas station and you know what they say about gas station food. But I can assure you this food is made to order right in front of your eyes and tastes amazing!!! So far I've had their gyro and their clevelander Burger with fries oh my God I will keep trying more items on the menu. Do yourself a favor and try it and it is worth every penny! So good“
Customers` Favorites
“Visiting Cleveland for the rock n roll hall of fame stopped here for lunch, so glad I did. Great food great service, and seeing the staff work together as a full team was very refreshing. They got a little bump of business while we were there and they handled it quickly and accurately“
Customers` Favorites
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“Thank you for offering gluten free bread!! This place was very good and decently priced. It is rare to find somewhere that offers GF anything so this made my day. The workers were very nice and helpful when placing my order. I ordered the original and it was delicious! I would definitely stop by again if I am in the area.
Update: Went back and order the cajun fries, super good!! They stated the fries were also gluten free so another +1 at this restaurant!
Dietary restrictions: Gluten Free Bread“
Customers` Favorites
“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“
Customers` Favorites
“This location is the best to me I have 2 different other Mr Hero's near me on is not even a mile away in Shaker his the other is on Miles rd about 2 miles I will never eat there ever again the taste is not how I remember it but I was leaving work and decided to take a chance on this location North Randle and me and my wife was NOT disappointed love it and well worth the drive“
Customers` Favorites
“We enjoyed our visit.The prices are just tad high.The food was really good though,and I liked the cheese sauce withmy waffle fries.The man who took our order wasnice and helpful.The lobby REALLY could have usedsome attention as all of the tables weredirty and trash was scattered around.It sure is a busy place as well.Oh, by the way, they've got lemonade and fruit punch. If you mix 2 parts lemonade and 1 part fruit punch... you get Sweetarts.?“
Customers` Favorites
“Tuna flat bread wrap is delicious. A foot long cookie is very good and plenty. Nice and clean environment. Quick and friendly service.
Vegetarian options: Plenty of veggies.
Parking: Plenty of parking
Kid-friendliness: Very kid friendly
Wheelchair accessibility: Very open for wheel chair accessibility“
Customers` Favorites
“We arrived kinda late and the restaurant was nearly empty for whatever reason. But the staff was nice and made us some tasty subs. I knocked off subs stars for atmosphere because we just drove 11 hours and the music was a bit too loud for our tired ears. But would definitely come back. Thanks!“
Customers` Favorites
“Great food!! I like that they remodeled it!!!!!!!“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“First time eating at a Jersey Mike's and the sub was excellent. The staff was very pleasant and helpful. They definitely are a BIG plus to eating again at this location. Thanks for your 100% work ethic and attitude. So refreshing in the day we live in. See you soon!“
Customers` Favorites
“The sandwich artists at Toasty Subs make the most epic sandwiches. The food is fresh, the prep looks clean. I'm always happy to visit this area. Atmosphere is only three stars because, well, it's a gas station, not a dine-in experience.“
Customers` Favorites
“The food was GREAT! Very fresh and hot. We traveled 2 hours just to eat here and it did not disappoint!“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.
Vegetarian options: PESCATARIAN
Dietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
Customers` Favorites
“Awesome little deli. I have not had anything there that I did not like. I would definitely recommend it!“
Customers` Favorites
“Vegetarian options: Many salads and sandwiches without meat and happy to change up ingredients.
Parking: But lot behind with free parking for the first 30min.
Kid-friendliness: Super friendly staff and have sandwiches in small sizes with very few things on them for picky eaters.“
Customers` Favorites
“The food is good. The customer service is the greatest. Enjoy being there this morning. Give me some lunch at more than I planned on buying. Everyone should stop. And miss the heroes and get the good customer services and the food. Thank you Mr. Heroes. My stomach feels good.“
Customers` Favorites
“Ate at the Toledo location today. Outstanding subs and service. I had the Crazy Dave and my wife had the Peace Steak. Everything Was super fresh. The location was spotless as well. We will be back... soon!“
Customers` Favorites
“First time ever trying a Mr Hero. Had a medium Hot Buttered Cheese steak. Waffle fries.(Like Chic-fil-lay) And a soda. 15$ fast service. Clean, well lit place. (You can dine in) Men's room had a sign saying "out of order" although a male employee used it...food was hot and flavorful. Not a bad experience.“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“Lots of school kids came in to many it wasn't good girl bump into my daughter she was very upset because she was getting a drink out cooler did not say excrise me wad very in polite they let to many school kids in a once why adults or other people r odering food or waiting for food mess up trouble is soon to happen.“
Customers` Favorites
“I was walking to subway when my former 6th grade teacher started chasing me, I ran into the subway The subway worker was very nice and accommodating and helped me hide from the techer and gave me free subway“
Customers` Favorites
“Here’s where you go for top notch service & a perfect sandwich! Michael put together the best sandwich I ever had at Subway. He knew from 20 years experience how to put it together just right!! He made my day!!
Parking: Easy access & lots of space for parking!“
Customers` Favorites
“Our first time there. The girl that took my order got it wrong but it was quickly corrected. The good was great“
Customers` Favorites
“We had to get our tire fixed and Walmart so we decided to go eat some place. I would definitely come again, everyone was so nice.“
Customers` Favorites
“Good service kind worker clean good good understanding hard working I have been going here for 3 years and have nothing but positive reviews and workers are trained to keep the line moving yet still ensure quality of the food also has fresh food each day this subway is the best subway I have been to in Cleveland staff is really friendly and u can have a conversation with them this store is the best around the owner care about you and the treatment you get 10/10“
Customers` Favorites
“First time trying Mr.Hero today. I was skeptical at first. But glad I tried it. I enjoy trying something new every so often. I would say the pricing is just about the same as a Big Mac. Just this food is actually fresh and delicious. We got our meal within 5 minutes. Would definitely recommend this place if you are skeptical as I was.“
Customers` Favorites
“I don’t know if this gentleman was the owner or the manager. But he walked right in the door. Took his coat off washed his hands. Got his gloves on and started to wait on the customers with the workers. Always great customer service at this location“
Customers` Favorites
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“The 2 young ladies working were awesome. Service was on point, subs were made fresh and to liking. They followed direction well and had no attitude with my difficult order. Keep up the great work. Facilities cleanliness was on point. Good job team!“