“I have been drinking a blend of Caruso’s coffee at my local coffee shop for quite some time, and wanted to enjoy it at home too. About a week and a half ago, I placed my first order of my favorite, Jamaican Me Nuts, with Caruso’s. Due to what was most likely an over-site on my part, I wound up with a different roast. I emailed asking If I could fix it, and the next day got a response from Gayle. She was so kind, and told me they are sending me a bag of Jamaican Me Nuts, right away, on them! Totally unexpected and so appreciated!!! Pretty amazing customer service, along with even more amazing coffee!! It may be my first order, but it sure won’t be my last! Keep up the excellent work, in both your coffee, and your customer service! Thank you Caruso’s! 💕“
Customers` Favorites
“They always make my cold brew the best 👍“
“Such a great place to relax and enjoy coffee and wine and listen to good music - very chill - LOVE this place - hidden gem“
Customers` Favorites
“We love the nut free bakery items. They are delicious, convenient and safe for my child with peanut/tree nut allergies.“
Customers` Favorites
“Great food. Great atmosphere. Great people!“
Customers` Favorites
“Yummy latte. Got the spiced coconut latte with oat milk. Very helpful and friendly staff. Husband got blood moon tea and it was delicious too.“
Customers` Favorites
“great friendly service. great fresh food“
Customers` Favorites
“Friendly service . explained the flavors... the right price“
Customers` Favorites
“Great food,friendly waitress,great service ,differently come back“
“Just a bunch of kind youngsters slinging drinks I love this place because there are endless options to get something you enjoy. I don’t really care for the giant muffin tops and sometimes wish that there’d be more food/snack options. Lastly, PLEASE PROVIDE THEM WEATHER PROTECTING UNIFORMS. It is so so upsetting to see them in the bad weather all cold and wet. That’s definitely something that stops me from coming on a bad day I just feel so bad for them. That’s the only improvement I’d like to see.“
“The best and Most cleaning Reast Area all over the State oh my God the Cleaning people are really doing their Job well done ?? ✔️ I give them a 5 stars ⭐️⭐️⭐️⭐️⭐️All Ohio Turn pike Plaza are very clean & neat ⭐️⭐️⭐️⭐️⭐️you can even see your face on the floor ????????“
Customers` Favorites
“Lifelong Clevelander - this is my favorite area specialty coffee roastery in NE OH. Great global offerings offerings for their single-origin coffees. Fantastic vibes for a place to relax and enjoy breakfast items and pastries as well. Their staff is always knowledgeable and can make great recommendations for first-time customers. Special s/o to Anthony who has always been a friendly-face and great barista too!“
Customers` Favorites
“The best Starbucks I’ve been to and 😅I’ve been to quite a few!“
Customers` Favorites
“My first time at BFC was about 2 years ago. I went in today and met the Owner Jennifer and her daughter Jackie. They both made me very welcome to their family restaurant. It truly was nice to see people that actually enjoy their job. It is a cozy restaurant with an old fashioned flare.I got the breakfast special 2 scrambled eggs,crispy bacon, and Texas toast. And a cup of coffee and then later a Chi to go. The food was all cooked fresh and nice and hot when Jackie served it to me along with my hot coffee.It was all absolutely delicious. The prices are very reasonable and the service was beyond great. Do yourself a favor and stop in sometime and support this local delicious family owned restaurant. And oh yeah a big bonus If you live within 5 miles of their restaurant they will actually deliver your food for FREE.“
Customers` Favorites
“What a cool place! I was in the mood for coffee and hookah (not feeling cigars today). Glad I found this place. They know hookah mixes and recommended flavors off the menu. Friendly and fast! The cinnamon stick with my latte was a nice touch! I highly recommend it here if you want to plug in and work.
I'm a sucker for Arabic music, been rockin' out to it while working, it's not that loud so it's a good work environment and great for groups too. Wifi is great as well!“
“Yesterday was better -- hope it continues! I really don't like dunkin.
The past few times we've gone in the last 2 months the wait time has been 30+ min even if there are only 4 cars in front of me. Can't say my drink even tastes like coffee today either 😅 it used to be better but it's very hit and miss now.
It's nice to have a coffee spot that's open late. The drinks are reasonably priced for the size, and the employees are nice and make the drinks quickly.“
Customers` Favorites
“Thank you so much to the amazing staff ~ Ashley & Dave for bringing happiness to our mom on her birthday! ? She absolutely loved the delicious breakfast sandwiches, pastries, donuts & coffee! Your kindness & thoughtfulness to bring cheer to her on her birthday means a lot! Thank you! Grateful that we discovered this cafe in the heart ❤️ of Hinckley ~ will continue to come back & spread the word to others! ???“
Customers` Favorites
“If you want BAKED empanadas, this is the place! They are perfectly filled and flaky, and so delicious. Thank you so much! 😊“
Customers` Favorites
“Excellent place to get fantastic and unique food. You won’t have trouble remembering this place once you visit the first time, and you’ll definitely return - for the food, coffee, and friendly staff!“
Customers` Favorites
“I love this place. I have done various workshops, from Chunky Blankets, to chunky yarn flower, resin class, paint my pet and this year enjoyed the Mothers Day brunch and crafts. I did the wine and pizza. It was unique and took me a little out of my comfort zone in a good way. They have a unique menu. Highly recommend“
Customers` Favorites
“Great, wonderful and friendly service. Oh and of coarse the coffee is awesome!“
Customers` Favorites
“They have awesome lattes since their espresso is top notch and they have many flavors so you won’t ever get bored.“
“Have been several times, tried coffee and sweetened hot coffee drinks . Drip coffee hot and smooth, never tasted bitter or burnt. Sweetened coffee drinks also very good. Customer service respectful, pleasant, polite, and efficient. Overall, a very calm and welcoming atmosphere.“
“The watermelon blow pop mega tea I got this morning was so delicious! OBN never misses when mixing up something good! Perfect way to start the morning 😋“
“My husband and I made reservations for Valentine’s Day for a 5 course meal. We made our selections for each course ahead of time. As you may see in other reviews, this was the first time the restaurant offered this type of service for Valentine’s Day. Our amazing server, Jenn, gave us a heads up that the kitchen was behind.
The food did come out pretty late, but I am still leaving a 5-star review for 4 reasons:
1. The quality of service from our server, Jenn. She was kind, calm, and personable. She kept the wine coming and did a great job of setting our expectations and taking care of us wherever she could.
2. The restaurant’s response to the wait time for food. All of the wine we drank that evening (it was a lot) was fully comped. Then, the restaurant went above and beyond by sending everyone a $50 gift certificate for future use. I don’t think many restaurants would do that.
3. The quality of food when it finally arrived. Yes it took some time to get to our table, but the food was phenomenal! Still dreaming of that filet Oscar. Worth every penny!
4. The wine. Michael Angelo’s has always had amazing wine at an incredible price, and we definitely enjoyed our fair share this particular evening! I can think of a lot worse situations to be in than waiting for a meal with some great wine in the company of my best friend.
Yes there were some hiccups, but we will absolutely be back if they decide to try this type of service again.“
Customers` Favorites
“I don’t write reviews often, but this place absolutely deserves it.
From the moment you walk in, you can tell this isn’t just another coffee shop—it’s part of the community. The atmosphere is warm and inviting, the kind of place where you can settle in for a few minutes or a few hours and feel completely at home.
The coffee is consistently excellent—rich, smooth, and clearly made with care, winter, spring, summer and fall! Whether you’re grabbing a quick cup on the go or trying something new off the menu, you can taste the quality. And the owners? Genuinely some of the kindest people you’ll meet. They remember faces, take the time to chat, and make every visit feel personal.
What really stands out is how much heart goes into this place. Supporting a locally owned business like this feels good, especially when they put so much back into the customer experience.
If you’re anywhere nearby and haven’t stopped in yet, you’re missing out. This is the kind of spot that turns first-time visitors into regulars.“
Customers` Favorites
“Love love love this location!!! Not even the closest to me, but I make The drive to get this location! Staff is soo friendly, respectful, and professional. They make my drinks accurate and consistent every time…which is the hardest thing to achieve with coffee places. I also Love how this location has baskin Robbins. Super yum!“
Customers` Favorites
“If you find yourself in Cleveland Ohio, I recommend you stop in.“
Customers` Favorites
“The staff is phenomenal Tae and Corrina are the Best!! I bypass the Dunkin on Ridge just to get to this one! When your staff is polite and cares it truly shows so Sinithia the Gm is running this store properly. These are just a few names I don’t know all of the names I want to mention!“
“Everything here is fresh and homemade! You seriously can’t find a better lunch around! My favorite is the Chicken Caesar Wrap, I crave it all the time. This cafe is family owned and operated, which I love, with great customer service! The manager is very attentive and has never messed up my order🙌 10/10!“
Customers` Favorites
“Charlie gives their pup cups 5 stars!“
Customers` Favorites
“The mango pineapple refresher has me addicted since last summer. It’s just what I need to make me feel better because it’s so delicious. I order ubereats or DoorDash all the time. 9/10 the drinks be flavorful and when I do order an iced coffee the butter pecan is my go-to. The service and the hash browns is good here too.“
“The upmost respect for this location. When i say customer service at its best this location got it down packed. Always respectful, kind, patient, and always bringing a smile out of you. The morning shift is my favorite of all considering I always come during lunch time. The manager runs an amazing crew keep up the good work.Thank all you for being the best.
*Customer Mo*“
“Located inside Whole Foods, Allegro is a tiny coffee shop with just the essentials that you need to start your day. Allegro coffee has been sustainably sourcing and roasting coffee in Colorado. They are committed to quality with a focus on ethical standards and environmental stewardship as evidenced by their variety of brews and paper straws. The coffee bar includes coffee and teas (hot or cold) juices, smoothies, bowls and they have a self serve organic açaí bowls. The service is fast, friendly and accommodating. The shipping carts at While Foods even have a cup holder for your brew. There is seating outside and up front. I would recommend.“
“Very professional very nice very clean good cup of coffee“
Customers` Favorites
“Place is great. Definitely think it is very over priced. We like to come here and treat my 2 and a half year old to a cake pop. They're almost 4 bucks for one... but he enjoys them. Coffees always taste pretty good. Dont think it's worth 30 bucks for 2 medium coffees , 2 cake pops, and 2 breakfast sandwiches. But overall satisfied“
Customers` Favorites
“I went to this starbucks while rushing to get some work done, greatest starbucks I’ve ever grazed. The staff were amazing the orders got out immediately, it was almost too good. Mike was very nice and welcoming. And my drink was not only great but it was made exactly how I wanted it made.“
“I just needed to say that Sherika is the BEST thing about Starbucks at Giant Eagle. She is a star!! She is friendly, we have a banter when I come in and that is what makes it a pleasure to come in there. Thank you Sherika and Starbucks for employing her!“
Customers` Favorites
“First time here in Cleveland and all I can say is wow the team is amazing fast and friendly“
“Excellent Friendly service everytime I go in there. Very happy to be there staff you can tell everyone truly loves and cares about working there. Very peaceful calming environment as well“
“I hate seeing some of the negative reviews, especially considering this location is still fairly new. I wish people were a little more understanding, as new businesses and their staff are still learning and settling in. I’ve been going to this Biggby regularly since they opened and have consistently had amazing drinks and wonderful service. The women who work here are fantastic—so friendly and welcoming. I even redeemed my first free drink today after saving up points, and they all cheered for me, which truly made my day. I will absolutely continue to support this Biggby, and I encourage others to try it for themselves.“
Customers` Favorites
“6am on a Saturday and staff was ready to rock. We were greeted with smiles and got custom positive messages on our cups. Which were much needed after driving 40 min. to CLE Hopkins only to have our multi-leg, 20-hour, int'l flight cancelled for the 2nd day in a row (by American, for the record)... Sometimes, the little things go a long way. Much appreciated!!!“
Customers` Favorites
“This local coffee shop is a wonderful place to visit. The owner is friendly and really cares about the people who come in. There are plenty of tables and strong internet if you want to work, or you can meet friends for coffee and some food. If you like the fancy coffee drinks, they have plenty of those, but their daily brew is absolutely delicious. Smooth, flavorful and not acidic. Don't stop there because their breakfast sandwich will blow you away. I stopped in for coffee and wanted to grab a bite before starting my day. I ordered an egg and cheese breakfast sandwich on a bagel and totally loved it. The bagel was lightly toasted and the egg was fluffy and scrumptious between melty cheese!
If you're in later or need a fix for a sweet tooth, their cakes and cheesecakes are out of this world. You won't be disappointed!“
Customers` Favorites
“Why is everything extremely overpriced? Even the coffee. The small and medium is same price. Is this why the prices are not shown on menu in store?“
Customers` Favorites
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“Came in on a Saturday night and was promptly greeted by the friendly bartender. She made us espresso tonics and an old fashioned, which were all delicious.
This place is a gem! Plenty of seating, warm and cozy, and had a fully stocked bar. They also had pastries (the cookie was good!) I’m excited to come back here during the day- could be a great spot for remote work days.“