Customers` Favorites
Customers` Favorites
“this is the NASTY gyro I have EVER gotten .the meat has HUGE chunks the tomatoes , paper thin and the Shoe string fries HAD MORE OIL THEN POTATOES I will never again order a thing for. this place . it's Horrible!!!!!!!!! edit : the " manger". is extremely disrespectful! claims this is EDIBLE ( which it is not ! ) he claims he will refund money we shall see ! I can get better quality in a frozen Gyro kit then the quality I Experienced tonight in my 1st visit.. Edited: I wasn't gonna expose this place by name UNTIL NOW ! MAGIC CITY SUBS AND GYROS in fact dirty deleted their RUDE AND DISGUSTING comments to me on Fb before ,blocking me NO ! I ABSOLUTELY DIDN'T GET A REFUND this was my 1st experience at this establishment I don't get to experience things as I wish I could do YES this was my 1st time ever ordering food from Magic City Subs and gyros The HUGE chunks of pink meat was DISGUSTING to look at the texture was horrid The fries aren't freshly cut ! But to top off the crappy food ! Let's take a moment to put the spot light on the OWNER! Blaming THE CUSTOMER For their failing business.. So because he's a Small business owner ! I'm somehow supposed to just HAND HIM MY MONEY on un edible food ? I would never again !!! Order or recommend this PLACE in fact with the poor quilty of food and service I'm thinking an official complaint should be sent to the HEALTH DEPARTMENT! Do not gaslight magic City Subs and gyros Your poor quality isn't a ME problem, Know better ?. Do better !“
Customers` Favorites
“this place is amazing!! the food is top notch! the employees are always on top and the owners, Shelli and Matt are the kindest people you will ever meet. from hosting a FREE Thanksgiving dinner for the community to Christmas present for our local children, they are better people then most strive to be!“
Customers` Favorites
“Great food and atmosphere. Friendly staff. Highly recommend this place, we’ll be back. 😊“
Customers` Favorites
“I had one of the best Turkey on Rye Sandwich I ever Inhaled. Dalton and crew have A Clean Fast Friendly Atmosphere. Everything was fresh. As far as Portion. If you can’t finish because of Big Sandwich. Share it with a Friend. It was better than Homemade.“
Customers` Favorites
“great food - excellent service - always friendly people“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“1st visit to Massillon Store! Won’t be our last! Dinner was delicious & staff is all so kind“
Customers` Favorites
“When I want something Special I go there. Like after my doctor visit today. And I always get the Giant version or TWO. But we need one in Akron!“
Customers` Favorites
“This location was so generous and thoughtful during this difficult time to us. The food was amazing and so fresh!!! Thank you so much!!! Your newest friends at the Pond!!“
Customers` Favorites
“This by far is the best fast food place in town ya it may cost a bit more but the waffle fries are fresh and not rubbery and the sandwiches are not microwaved to melt the cheese. I would rather pay more for better then pay less to throw away.“
Customers` Favorites
“I wanted to recognize an employee at Subway who consistently goes above and beyond Ava! Every time I come in, they are friendly, patient, and genuinely seem to care about giving great service.
On my last visit, they took extra time to make sure my order was exactly right, even catching a small mistake before I noticed it. They stayed positive and upbeat the whole time, even though it was busy, and treated every customer with the same level of attention and respect.
It’s rare to see someone take that much pride in their work, and it really makes a difference. Experiences like this are why I keep coming back. I hope they get the recognition they deserve!
Go Ava!“
Customers` Favorites
“So I stopped here to get a protein pocket, and found all the ingredients proportionate. But the rap was loose, and fell apart while I was trying to eat it.
This was the first Subway I've ever seen a digital kiosk where you can order your food from... I found that interesting and concerning.
The store was super clean, and the staff was friendly.“
Customers` Favorites
“I eat Jimmy John’s regularly and I’ve gone through the drive-thru the last two days. James has waited on us both days and he was extremely nice both visits. Sandwiches are always amazing. Fast and friendly service! Thank you. Keep up the good work.“
Customers` Favorites
“It's all right.... Not anything else around to eat except pizza. Everything's fine - until there's a problem -- then an odd attitude comes out.Once, I got a "combo," but all she gave me was a drink & sandwich but no chips -- so an uncomfortable argument ensued (for no reason).Last time I was there, I found they now have an obtrusive cover for the products so you cannot visually see any of your options! There is no picture of the breads anymore, either; this wouldn't be a problem, but the bread choices are always changing.... Meh“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“The restaurant is always spotless! The employees are incredibly kind, welcoming, and genuinely engage with the customers. The meat and veggie bars are consistently filled to the top and look absolutely pristine. Even though this location is always packed, the employees keep the line moving quickly and efficiently without ever making you feel rushed. You can really tell they take pride in providing excellent service and maintaining a clean, inviting environment! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Just saw the A-team at subway! Jimmy, kimmmy, and nick are the best subway team i ever encountered! They were funny, well trained, and made the best subway sandwiches we ever had! I will definitely come back if service and quality stay like this!!!!“
Customers` Favorites
“Thank goodness for Latisha! We had made an online order to another store, they delivered half the order in which we were missing the main platter for an event. We were having at 5 PM. We didn’t find this out until about 1:30 PM – 2 PM. I called Subway and got Latisha and told her what we needed and less than 60 minutes she created enough mini subs to feed 50+ people! She saved our day for sure!“
Customers` Favorites
“I absolutely love this Subway, there are 2 locations closer to my house but I only go to this one. Easy to find, large parking area, and the employees are always pleasant to interact with. Because its small there are times theres only 1 employ working and a line, but I don't mind it. Its worth the wait and time (to me)“
Customers` Favorites
“We LOVE the hot buttered cheesesteaks! We’ve only used the drive-thru for the last several years and have always had nice, polite people taking our orders.“
Customers` Favorites
“ordered here a few times and never had an issue. sometimes pickup sometimes delivery through door dash. this last time my order got delivered to the wrong house on a different street. called door dash and got redirected 3 times with no help. called the store and it was refunded and then i ordered again and it was quickly made for pickup. I believe Eric was the one that helped. means alot for good service and I really appreciated it.“
“Honestly I don’t really get the bad reviews. Employees are friendly and funny, and they are quick to make it right if they mess up (which we all do as we are human and a little kindness never hurt anyone). Place is clean, and they’re quick unless they’re short staffed or slammed which is understandable. I’ve only ever had an issue with poor attitude from one employee before but she could’ve been having a bad day plus I’ve never seen her since. Overall, I recommend and I love stopping here for lunch or dinner! Their mini cookies are amazing as well. 😁😁😁“
“Had a great experience at Jimmy John’s! I ordered the cold veggie sandwich and a cold chicken wrap, and both were fresh and made perfectly. The ingredients tasted crisp and high quality, and everything was prepared quickly.
The veggie sandwich was flavorful and satisfying, and the chicken wrap was fresh and well-balanced. You can’t go wrong when you want something quick, cold, and refreshing. I’ll definitely be back!“
Customers` Favorites
“I love Subway it's one of my favorite places to eat you get pretty good amount for your money and they have a few different types of bread you can put your sandwich on and they make it to order fresh right in front of you place is clean bathrooms are clean and the tables are cleaned and maintained and the staff was friendly“
Customers` Favorites
“Had an issue with my online order, totally my fault. This location was so kind tride to help me figure it out. The Ladies there made sure I was taken care of. From the friendly welcome at the beginning to the true kindness throughout. Made for a wonderful and great full experience. Thank you so very much!“
Customers` Favorites
“Are order got messed up when we got it delivered i called and the manager made it right and apologized I went after work to pick up the new order she was very nice a cool it was great customer service thank u me and my wife will order again o think the manager name was Jill“
Customers` Favorites
“A nice location that was recently redone on the inside, making it really nice compared to other restaurants around the area. Great sandwich offerings, though I wish more vegetarian options were available such as the veggie patty that some other random Subway locations seem to have. Items are fresh and prices are decent. Service can sometimes be a bit slow, but it always has been professional.
Parking: Plenty of parking is available. Possibly 20 spots or so total.“
Customers` Favorites
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“It's a subway...BUT it was the weekend of the country music festival and the girl behind the counter was extremely overworked. That being said she was very professional and just powered through it. I don't recall her name but she needs a raise.“