Customers` Favorites
“Last week my friends and I got takeout from this location. Great service at the drive thru, food was overall decent (I mean, it's McDonald's so not gourmet but decent lol).
Unfortunately, there was a quality control issue with one of the food items. Not a huge issue, but definitely something the restaurant needed to be aware of.
I called and asked for the manager so that I could let them know about the situation and watch out for it moving forward. Manu was amazing to talk to. He responded perfectly to the issue, was very sympathetic and corrected the issue perfectly.
Errors can happen whether it is a mistake or quality control/human error. What matters is how it is dealt with and Manu was absolutely top notch and appreciated.“
Customers` Favorites
“Forgot how wonderful the coffee here is! Hot and super good. Also had a managers special frosted long donut. Delighted to see the calories posted and that it wasn’t as high as I expected. Plus it was fresh and delicious! Well worth the WW Points. Service was terrific and quick. Washrooms very clean. Excellent stop this morning! Thank you“
Customers` Favorites
“I always have a great experience at this Tim Hortons! The staff are friendly, welcoming, and work hard to keep the line moving quickly, even during busy times. My coffee is consistently made just the way I like it, and the food is always fresh. The restaurant is clean and well-maintained, making it a great place to stop for a quick coffee or snack. Thank you to the team for your excellent service!“
Customers` Favorites
“Amazing service, Group of 20 Cyclists dropped in for our Annual Good Friday Ride.“
Customers` Favorites
“Comfy But I want you to bring back your log cabin decor !!!!“
Customers` Favorites
“Just visited this location and had a positive experience, which was a nice change since most Tim’s visits have been so bad lately that we try to avoid going there. Today’s visit was quick, friendly & the CANADIAN employees we interacted with all spoke perfect English, which was very nice.“
Customers` Favorites
“Great bike stop on the way to the Falls. Reviews must be at least 50 characters.“
“The manager Violet is very kind and offered Smile Cookie volunteers free coffee.“
Customers` Favorites
“I have lived in Toronto for years and then I recently moved to the Grimsby area so I have been to dozens of Tim Hortons and by far this is one of the best ones, the Drinks and Food are always Great. The Service is Excellent. Keep up the good work! 🙂“
Customers` Favorites
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“Something has changed at this location inside the gas station. Lately the customer service has been an amazing transformation from all other Tim Hortons locations. Finally, Service with a smile and receiving the correct order is a thing again“