25 Best Coffee Shops in St. Catharines

“Josh is the best, he served me and my friends for what was one of the funnest nights out I’ve experienced. 10/10 would come back“

“It’s not just about how awesome the coffee is (which it is!) but more about the amazing and super friendly service 100% of the time. Give it a try. You won’t be disappointed.“

“BEST COFFEE IN THE AREA.
We were here to visit family and were so happy to find this place serving authentic espresso style coffees. The barista is super nice, telling us about his family business and them roasting their own coffee beans and they have cool merch too!
If you are in Port Dalhousie, make sure to grab your coffee here“

“so fresh and tasty. can't wait to try more flavors.“

“I recently had the pleasure of dining at Pur and Simple and tried their chicken and waffles. It was fantastic! The chicken was crispy on the outside and perfectly tender inside, and the waffle had the right balance of lightness and crispness. The sweet and savory combination hit the spot, especially with the syrup and seasoning complementing each other beautifully. The portion size was generous, and the service was friendly and attentive. Whether you're craving comfort food or something a bit different, I highly recommend giving their chicken and waffles a try!“

“Great place with classic milkshakes you can’t beat!“

“September 3,2024.
I went to this location of Starbucks. And my experience with them were phenomenal. Jules was great with her customer service skills and gave me the best recommendation about the drink. So, thankyou so much and highly appreciated for it!😊“

“I work next door at Chapters and the ladies here are always super sweet! We always have a small chat even if its a little busy. Starbucks is very expensive but the experience is much better than Tims. My drinks (usually fraps) are always made perfectly and are some of the best Starbucks drinks I've had!“

“I’ve been going to this location for years and it never disappoints! Today I witnessed a girl be condescending and rude to the staff, and the staff handled it beautifully. She accused them of making her drink wrong. Personally I think the barista today was amazing, my drink was awesome! Very happy with my experience :)“

“Friendly staff and fresh products. Limited parking out from. Careful pulling in and out onto Pelham Rd. Gelato and cakes here is amazing. Perogies here are awesome. Many frozen items you can buy for home. Clean store. Some picnic tables outside for your use.

Parking: Limited parking in the front. Careful pulling in and out of the lot.“

“I love Balzac’s for a special treat and good coffee. The staff are friendly and helpful.“

“On Saturday 30th December at 4:00 pm, I had the best service at the drive through. The female at the window was super kind and literally put a smile on my face after a hard day. I forgot her name, but keep up the good work, you’re amazing ❤️“

“New, clean, spacious location. After chatting with baristas and managers at this and the Fairview location, I'm starting to get the sense that there is someone in a leadership role (district manager?) that must be a bit of a taskmaster. Just a sense I have been getting reading between the lines from some staff comments and interactions.“

“This new location is my favourite. It’s right on my way to and from work and so it’s super convenient and I was happy to see it open. The customer service here has been above and beyond. I always order a steeped tea and every time I do the gentleman tells me he’s making a fresh pot. He is super sweet and I would definitely choose this location over others. I never really get food so I can’t comment on that but everything else is 10/10.“

“4/5
Patty and the morning staff are always pleasant, efficient and caring. Never been through and not asked how I am that day. Patty makes a point to remember me and my order, she's truly a delight and the reason why I keep coming back.

The evening staff need to be shadowing some day shifts to see how its done. There is a gentleman who often works nights, but never wears a name tag so I don't know his name. He hasn't once given me correct change when I've paid cash, doesn't understand penny rounding even though the computer should tell him how much to give me and is often overwhelmed with only 2 coffees and a bagel. Very scattered. And he never closes the register drawer after cashing me out, just so Management is aware. I know yall read this stuff. Maybe thats why he messes up penny rounding, because maybe he's not using the register properly? 6 and 7 round down, 8 and 9 round up. But he didn't understand what I meant.

Anyway, Patty and her days crew are amazing. Keep up the amazing work, dear. I appreciate your wonderful customer service and the way you conduct yourself and your staff.“

“So disappointing when they just toss it in a bag on a warm day like today! Usually don't go to this Timmies but it was close to work! probably won't go back“

“The more I go to this one I admit it is starting to grow on me - not the coziest atmosphere like some smaller stores but they do a good job of trying to making you feel comfortable. There were even Easter eggs hidden around on Easter morning - nice touch.

Parking: Lots of parking but to get in the store you have to walk through the drive through line-up and even though there is a marking on the pavement to leave space for pedestrians I still find myself battling vehicles to get across to the front entryway.“

“Just great coffee and wonderful people. Been to the cafe in Grimsby several times and picked up a few bags that are just as delicious at home. Can't say enough good things about the College Street espresso blend and the Million Dollar Morning blend.Really looking forward to trying some of their more exotic beans.Please keep your high standards for roasting!“

“Stopped at this location while visiting family in St. Catharines. I must say that being close friends with several franchise owners in Hamilton, and seeing the day in and out side of how stores run, as well as how customers and staff interact. I was extremely impressed with the service of this location considering that it was clearly their morning rush and they were getting slammed. Not once were any of the staff rude, or made me feel rushed, etc. They were all extremely professional and courteous, even asking if I needed anything else, while subtly trying to upsell the items of the month. I was especially impressed with the way the young lady that served me handled my order, and greeted me and every customer afterwards with a smile and upbeat positive attitude, very rarely do you see a student or young lady of that age that is clearly very respectful and professional, truly a credit to that stores owner and location. If I were corporate or up to me I would definitely reach out to this location and acknowledge this young lady’s positive representation of Tim Hortons and the quality and expectations the company expects from their employees, her name was Alyssa and as I have stated a credit to your company in all aspects. I will definitely be recommending this location to anyone I know passing through the area and this is all due to the exceptional service I received from this young lady. Great Job! Alyssa.

Keep up this work ethic and positive attitude and you’ll go extremely far in life young lady…“

“I went in yesterday to order a Vente Strawberry Creme Frapp. There were two teenage girls standing in front of the counter. The barista guy called my name. I tried to get my drink. Those two wouldn't move. So the Batista guy handed me my drink away from the counter and told those two to stop blocking the counter. He said it in a demanding tone. Those girls stared at me as I got my drink and stared at me as I was leaving. The level of those two girls' respect is classless, selfish and ignorant. I really like the baristas there. They are nice, but they don't like customers being ignorant or above towards each other. Thank you for standing up for quiet people like me. I will continue coming here knowing I will always get great friendly service and Baristas who have my back❤🙂👍 Atmosphere is great when customers who are ignorant aren't there. Other than that, it's usually a pretty good experience.“

“Coffee Timbits cookies soups“

“5 stars to Barett (hopefully I've spelt her name close to correctly) (overnight young lady)
My phone was having issues as I repel technology for no reason. She was very kind and patient and polite. I got all apologetic and she went out of her way to make me feel a little less embarrassed ? thank you ?“

“The young red headed man on Thursday was absolutely wonderful so kind and friendly service with a smile I had a latte and it was the best I have had in a while not very often nowadays you get such great service wish I knew your name job we done ?“

“just brought my daughter to the Hudson store. Friendly staff, clean store. Owner/manager in front greeting customers, talking up app and the rewards program. will definitely be back when we shop at The Basket....“

“the staff are very friendly and polite very clean“