Tim Hortons in Brantford

“This location is by far the best location. It's always clean and a happy atmosphere. Lexi (she works counter) is an awesome individual, she's always smiling no matter what mood the work place seems to be in. Continue the great work to all employees“

“I was greeted with a smile and the team was more than willing to accommodate special requests. The atmosphere was cozy and inviting, with fresh pastries and hot coffee served just right. It’s a perfect spot for a quick break and catching up with friends.“

“I stopped by the Tim Hortons on late at night, and I was really impressed with the service. The Punjabi gentleman working that shift was friendly, fast, and handled everything efficiently even though it was quiet and late. My order was perfect, and the coffee was fresh not something you always get at night! He greeted everyone politely and kept the place clean and welcoming. Great experience overall — definitely one of the better Tim Hortons in town for late-night visits.“

“Went here for the first time today. I was almost disappointed when they said they didn't sell plain Timbits. I had a very excited little dog. Not to worry though, this location does have plain timbits and gives them for free- only for the dogs. I love it! My steeped tea was made to perfection too.“

“Love ya always have... its a Canadian thing.. but have recently been unimpressed with the prices.... I kmow inflation is constantly rising but seriously 😐 coffee at $2.50 per cup.... its getting up to Starbucks level and although of course much better in almost every aspect.... I'd really watch it in regards to pricing . As we Canadians are already looking to save wherever we can... This here is going to be my next penny saver and cut off if prices and continue to rise....“

“The place looks nice since the renovations; however, my visit wasn’t the most positive. Service was poor, food order was completely missed. The staff did seem to pass on the buck to the manager rather than listening and resolving their mistake. The manager was great! She made sure the order was corrected.“

“Got what I ordered, everything in stock. Tims in general need to fix their POS system… staff at all stores don’t know how to ring in the Iced sugar free vanilla protein latte… rang in three different ways at multiple locations… all resulting in different price than on the menu.. had to order in app for easy access. This location though in general is excellent and great when visiting the hospital.“

“This is a great location as it’s right off the highway for travellers. At this Timmie’s there’s seems to be lots of staff which makes the lines go fast. Food is always as you order it. There is also a Wendy’s, kfc, Taco Bell, Wendy’s, and New York fries. There’s also a atm machine here as well.“

“Stopped by Tim Hortons for a quick drive-through tea, and it was a smooth experience. 🚗☕ The lane moved quickly, and the service was efficient, which is always appreciated when you’re on the go.

The tea was hot and just the way I like it — exactly what you expect from Tim Hortons. A reliable, standard franchise experience! 🌟“

“Today I had a wonderful Tim hortons worker named Tammy, correct a mistake she noticed without me asking and made me a new wrap as she noticed somethin from it...I believe the last time I was at this location I ordered something and the menu made it not so clear when ordering which of either the bowl or wrap I wanted and and the opposite was made and I think Tammy also was there and corrected it no charge and no hesitating, and I think it's rarethese days in fat food people who make the food care about the order being proper and have such integrity as Tammy. Sorry if I spelled your name wrong I just took the name from the other worker to do a review! Thanks Tammy. #1425“

“Stopped by Tim Hortons and tried the Habanero Wrap with a coffee. The wrap had a nice kick spicy but not overwhelming and the flavors balanced well with the fresh ingredients. The coffee was hot and smooth, just the way I like it. A satisfying combo for a quick meal.“

“Staff at this store work hard to serve the guests promptly and accurately, they always serve with a smile and thank us for the visit. Their always have all items available to order. Quality in food is always on point and tastes so delicious.“

“Car dive in . Order before take out window .
Pay at take out window and receive the breakfast also
Good service and tasty breakfast with Green Tea , bag in

Parking: West Brantford. 15 parking spots

Kid-friendliness: Small tables and chair for kids with toys and games.

Wheelchair accessibility: Store is wheel chair accessible with door opening push button ?“

“This was the sweetest thing: I'm having a bad day, and I managed to scrounge up enough money for a quick lunch from Tim's. They went out of their way to write a sweet little note on my box. I've always liked this Tims: they are consistent, very friendly and it's always clean. To whoever was working deli at 10 on Mon, Dec 9, thank you for making my day a little brighter!“

“This place doesn't offer any washrooms or dine in options. It's set up as a to go only now, the display cases always seem to be decently stocked with items and the lines move quite fast here as it seems like they got enough staff to cover the different sections.“

“I recently visited Tim Hortons and had one of the best customer service experience I've had so far, thanks to Silpa. From the moment I walked in, Silpa greeted me with a warm smile and genuine enthusiasm that immediately brightened my day.

She was incredibly attentive and patient while taking my order, ensuring every detail was perfect. Despite the busy environment, Silpa maintained a calm and friendly demeanor, making me feel valued as a customer. Not only did she recommend a new drink I hadn’t tried before, but she also made sure it was prepared exactly as I liked.

Thanks to her, I’ll definitely be returning to this location and recommending it to others.“

“Marie is a great tim hortons employee. She is of the 0.1% of the greatest tims employees that I have encountered across Canada!

She reminds me of one of the overjoyed environments in the Tim's commercials!

Went above and beyond to help me with the app and was VERY knowledgeable!

If I was Marie's employer, I would ensure to keep an employee such as her stress-free and smiling!

Behavior I would reward!“