Customers` Favorites
Customers` Favorites
“Our family of six visited and we all enjoyed our orders - four waffle cones, ice cream for our four-year-old, a lollipop for our 9-year-old, and a truffle to top it all off. We all had a great experience!“
Customers` Favorites
“I have been coming to Balzac’s in Kleinburg for many years, and it truly feels like a second home. The atmosphere is always warm, welcoming, and inviting, but what makes this location so special is the incredible staff.
Kali, Avneet, Gabby and Samantha consistently provide amazing service with kindness, professionalism, and genuine care. The entire team is friendly, knowledgeable, and always goes above and beyond to make every customer feel valued. One of the most beautiful things about this cafe is how they know so many of their customers by name, it creates such a personal and community-centered experience.
I'm shocked to read any negative reviews about Balzac's Kleinburg, the coffee is amazing, the girls are like family and as I mentioned above, they create such a comfortable community feel.
Whether you’re stopping in for coffee, a quiet moment, or conversation, you are always greeted with smiles and exceptional service. Thank you to the wonderful staff for making this place feel like home year after year!“
Customers` Favorites
“Had an amazing experience thanks to Noelle and Deno!
Noelle was an incredible server super attentive, friendly, and made sure everything was perfect from start to finish. She really went above and beyond to make us feel welcomed.
Deno at the bar absolutely nailed it with the drinks perfectly made, quick, and added great energy to the whole experience. You can tell he knows what he’s doing and enjoys it.
Together, they made the night unforgettable. Definitely coming back because of them!“
Customers` Favorites
“Best meal I had for a long time in the portions are beautifully and big, waitress could use a little bit of etiquette.. kind of leaned over our plates and our coffees , but otherwise fantastic service fantastic meal“
Customers` Favorites
“Great service and tasted amazing“
Customers` Favorites
“A wonderful family-run coffee shop with a warm European vibe. The coffee was excellent, and the fresh croissants were delicious, flaky, buttery, and clearly made with care. The atmosphere is welcoming and relaxed, making it a great spot to enjoy a coffee, meet friends, or simply unwind. It's refreshing to find a place that combines quality food and drinks with genuine hospitality. I will definitely be back!“
Customers` Favorites
“Delicious croissants, special the tiramisu one , fresh , unique sandwiches , bread very fresh and crispy. Love it . Highly recommended ❤️🥰“
Customers` Favorites
“I recently had the pleasure of experiencing exceptional service at a local restaurant, and I felt compelled to share my thoughts. From the moment I walked in, the staff greeted me with warm smiles and a welcoming atmosphere. They were attentive without being intrusive, ensuring my dining experience was enjoyable from start to finish.
The combination of friendly service, delicious food, and a cozy ambiance made for an unforgettable dining experience. All thanks to GURUSHARAN and TEAM.I highly recommend this place to anyone looking for a place that truly values its customers and goes above and beyond in service.“
Customers` Favorites
“It was our first visit, desserts were good but loved the ambience.“
Customers` Favorites
“Best coffee shop in Town! Diana is one of the most supportive business owners in the community. She is continuously donating her time, products and energy to making the community a better place for everyone.“
Customers` Favorites
“Can’t praise their customer service enough. I go out of my way to visit this location because of the service. When I visited this evening Mandeep made sure my order was being prepared while I waited in line so by the time I get to cash my coffee is ready to go. Amazing service“
“I had one of the best customer service experiences with Tony from Northwest Kitchenware. I made the purchase on line and so I was kind of expecting the 'modern' customer service experience. Nope! Not at all. It was actually REAL customer service. Tony went above and beyond what was called for. I even spent a couple of hours with Tony after we agreed to swap out the machine learning as much as I could from him. Tony took the time to go over the basic operation of the machine and into the finer points. We tested the new machine to make sure I was happy with it and to make sure I was going to get the most out of my purchase. I am. As a coffee roaster and professional barista I wasn't just kicking tires, I was interested. Tony recognised that and the conversation became an opportunity to learn from someone who has an incredible depth of experience in the coffee industry. He doesn't just sell the machines, he services them, he optimises them. His experiences isn't only in the machines and the servicing Tony is also an experienced and accomplished coffee roaster.
The Story
I purchased an espresso machine from Northwest Kitchenware on-line on a good sale, which was a bonus on a bonus as their prices are really good as they are. It was picked up by another person as they happened to be visiting relatives in Toronto at the time. It was a little bit rushed but everything went well. After unloading and unboxing the unit I notices a couple of things I had questions about. I sent an email describing the issues to Tony and enquired about what could be done. Unfortunately I work the same hours as they are open and I am min 2 hours away so I wasn't sure. We talked by phone later that same day and Tony invited me to come down when they were closed, bring the machine and we would figure something out. So I bundled everything back into the car on my day off and set off on my adventure. Glad I did.
I arrived and brought the machine into...well...a gleaming espresso shangra-la. The machine was gone over and I outlined the issues I had with it while Tony listened and asked the questions he needed answered. In the end we ended up exchanging with another of the same.
I felt so happy with my purchase after leaving, not just that I got the right machine but more that I got it from the right store. At Northwest kitchenware I know I am in good hands.“
“We all have different tastes, right?! i saw a review saying the way it tastes(awful). here's a tip: 1. ask for recommendations depending on your taste, try it, decide. sooo easy. trust me. Anyways, after i spoke with Tony for an advise on how i want the espresso to taste. He was spot on. I swear, i promise you. Espresso Bar Coffee beans, for my taste, is the best!!! Love it i gave up on getting Pascucci Caffe from Italy!!!! And the service is top notch. they went the extra mile to ship 6 kg overnight for free. well, they take care of their customers!!!!!“
Customers` Favorites
“Great service at Tim Hortons!
I had a wonderful experience, especially thanks to Sandeep. She was very polite, helpful, and provided excellent customer service. Really appreciated the warm and friendly attitude. Keep up the great work!“
Customers` Favorites
“The coffee is outstanding—rich, smooth, and clearly crafted with care. Whether you’re ordering a classic latte or something more unique, every cup feels thoughtfully prepared. Their food menu is just as impressive, with fresh, flavorful options that pair perfectly with their drinks and great service.“
Customers` Favorites
“Delicious empanadas, alfajores, mate and coffee 🥟🥟🧉☕️ We’vebeen going since they opened about 10 years ago (?) . ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Great find!!! Delicious ice cream, high end coffee and tea, super friendly and helpful staff.“
“Came here for the first time today as I was in the area for an appointment and I tried the Americano, it was absolutely delicious! I also had the prosciutto and ham croissant, a perfect combination to have to start your day. I will definitely come back here if I am ever in the area.“
Customers` Favorites
“If you have a sweet tooth, then this is the best spot for you. I love their extensive menu as it offers a wide range of delectable desserts with impressive presentation. Additionally, their cute, colorful ambiance and attractive interior make it a delightful place to visit. I would say it’s the best place to celebrate special occasions, whether it’s a birthday party or any small event. Moreover, their staff is very friendly, efficient, and helpful.“
Customers` Favorites
“Fast, fresh, and consistent! My Double Double was made perfectly, and the Timbits were super fresh. The staff at this location were incredibly friendly and handled the morning rush like pros. It’s my go-to spot for a quick caffeine fix and a reliable breakfast. Highly recommend!“
“I just want to appreciate Anna for her amazing service at Tim Hortons. She is always so friendly, welcoming, and professional. Her beautiful smile and positive attitude make every visit pleasant. It’s rare to see someone who consistently treats customers with such kindness and energy. Anna truly makes my day better every time I come in. Thank you for the wonderful service! ☕😊“
Customers` Favorites
“Tim omg to gud any time to canada 🇨🇦“
Customers` Favorites
“very professional and friendly team.“
Customers` Favorites
“Best Tim Hortons I’ve visited! The food and drinks are always fresh and delicious, and the staff are friendly and welcoming. Special thanks to Manager Rajbir—she does an amazing job and really makes a difference. Highly recommend this location!“
Customers` Favorites
“I had such a great experience at Balzac’s Café! Mani and Husain were genuinely so sweet and kind, they kept checking in on us and made sure we had everything we needed. The service was amazing, and our coffees were made so fast without feeling rushed. The café itself was super clean and really comfortable to sit in as well as study. Such a welcoming, clean, and well-run café. Thank you Mani and Husain! We’ll definitely be back!“
Customers` Favorites
“I am a regular customer at this location, and I truly appreciate most of the employees who work here. They are hardworking, polite, and provide great service. I’m giving this five-star rating mainly because of Gagan, who has helped me many times, suggests great options, and knows exactly how I like my coffee as a regular customer. His service is always excellent.
However, I want to highlight a concern regarding one employee named Ritu. Unfortunately, my experience with her has consistently been negative. The way she manages the store feels unprofessional, and her attitude is often unwelcoming. Every time I visit when she is working, she doesn’t even greet customers, which makes the environment uncomfortable. Because of this, I sometimes leave without ordering when I see her on shift.
I really wish to bring this to the attention of the store owner or management, as this issue affects the overall customer experience. I want to be clear that this feedback is not for the entire team, as the rest of the staff work very hard and provide great service.“
Customers` Favorites
“Amazing. After the constant disappointment from Tim Hortons and their terrible service, I finally found a place that actually knows how to make coffee.
I love ordering from here on Uber Eats. I honestly don’t even mind the price because the quality is worth it. Amazing coffee every single time.
I just wish they would open more locations. You will definitely be seeing me coming here often.“
Customers` Favorites
“Raghav at Tim Hortons is an absolute legend! He’s always kind, super friendly, and hands down makes the BEST Iced Capps you’ll ever taste—creamy, smooth, and on point every time. It’s clear he takes pride in what he does, and it shows in the quality and care he puts into every drink.“
“While working in the mall, I sometimes attend to customers and then return after 30-40 minutes. The staff there is incredibly friendly they even brew me a fresh cup of coffee and warm up my food in the microwave. Their kindness and attentiveness always make me feel appreciated and valued. It’s a small gesture, but it adds a lot of comfort to my day.“
Customers` Favorites
“Visited this location on August 27th at 9pm, and the service was excellent! The staff were very friendly and efficient. They know their menu well and give great suggestions. In addition, the place was spotless.
Highly recommend!“
Customers` Favorites
“I often go to this place, the staff is so welcoming and kind. I don’t even have to order , they already knew my order. Special thanks to Miss Jaskaran (good girl). She always greet me and make my order perfect. I always cheer up after looking her!“
Customers` Favorites
“Very friendly and they make fresh coffee“
Customers` Favorites
“always good coffe.fresh ❣❣❣“
Customers` Favorites
“The drinks were delicious and perfectly made. The drive-through service was fast and very friendly.
Special thanks to Suvylna — she was incredibly kind, welcoming, and provided excellent customer service.
Will definitely be coming back!“
“Hi love how the service is quick here, this time I wanted to try the new drinks, but at very moment I was struggling with drink names🥲😂. Thanks to staff, though the store was busy still Meet helped me to figure out drink without affecting other customers orders as the other staff member ( couldn't recall her name) was quick as well.“
“Every time we come to Timmie’s, we’re served by Lisa, and she is always so pleasant, friendly, and hardworking. It’s truly a joy to see her when we stop in for our coffee. She consistently goes out of her way to help customers and provides exceptional customer service.“
Customers` Favorites
“I had a great experience at Tim Hortons today thanks to the amazing service from BHARMEET KAUR. she was friendly, polite, and really attentive, making sure my order was exactly right and served quickly. It’s refreshing to see someone with such a positive attitude—it definitely made my visit better. Employees like this truly represent what good customer service should be. Keep up the great work and Thank-you so much for making my evening more enjoyable!!“
Customers` Favorites
“The baristas are very welcoming and kind. I had top tier service and their cookies are aboustley worth your money for the size and taste. It is a very very cozy place and very relaxing. The area is very clean and spotless. Overall, great experience and couldnt have had a better experience and 1000000000% recommend❤️❤️❤️❤️❤️“
Customers` Favorites
“I like ambiance but I do not like when menu items such at breakfast time are not available such as oatmeal and at lunch and certain soup“
Customers` Favorites
“Great menu, friendly service, high-quality food. Thank you Baylee I really enjoyed the Elvis and the Bohemian Rhapsody! The barbecued chicken Panini is going to be calling my name. Loved it.“
Customers` Favorites
“Very nice staff always right order I visit twice a day . 100 points for all the staff.“
Customers` Favorites
“Hodan, Vianna and Moyin provided me and my family with OUTSTANDING customer service! They were super patient, extremely knowledgeable about the teas and did it all so compassionately! This is what makes customers keep coming back, and keeping the costs as low as possible Ofc! All the other Chatime locations were not picking up on their calls. This location was the only one that picked up! These ladies deserve a raise! Thanks so much🥰“
Customers` Favorites
“First time trying Starbucks and I loved it. I got cheese and bacon omelette bites and a cookie crumble frappuccino and it was amazing!!! The store that I visited was very nice, clean, everything was presented nicely, and the staff were so friendly, helpful, and polite. Will definitely be back at this location again!!!“
Customers` Favorites
“I come to this Tim Hortons every single day, and it never disappoints. The staff are always friendly and welcoming, my order is consistent, and the service is quick even during busy hours. It’s become part of my daily routine, and the atmosphere feels comfortable and familiar. Definitely my go-to place for coffee ☕️“
“It is a pleasure to be served by Alan every week. Alan is polite and friendly with customers.“
Customers` Favorites
“Great Tim's location, the kind lady built me the most beautiful turkey bacon club I ever did see. And tasted just a good as it looked. Very nice people working at this location who clearly take pride in what they do. Thanks for the wonderful experience!“
Customers` Favorites
“So good! Friendly staff! Highly recommend!!“
Customers` Favorites
“Absolutely love this Starbucks! ☕✨ The staff is always friendly, the drinks are made perfectly, and the cozy atmosphere makes it my favorite little escape. Whether it's my morning coffee or an afternoon treat, they never disappoint. Great service, great vibes, and delicious drinks every time! 💚
To the Girl who made my Mocha this morning with a cute note on it … (you have such a beautiful heart, definitely made my day, lots of love) ❤️🫰🏻- SANA“
Customers` Favorites
“This Tim Hortons location, situated within the Brampton Rogers office, consistently delivers an outstanding experience. The entire team is an amazing set of staff, they're incredibly efficient, friendly, and dedicated to making every visit pleasant.
A special shout-out must go to Madhurima and Shashi. Madhurima provides truly exceptional service and dedication towards her work; she is always attentive and goes the extra mile. Similarly, Shashi's incredible work makes a noticeable difference in the smooth operation of the store.
Beyond the incredible staff, the location serves fresh food that is reliably excellent. If you are visiting or working in the Rogers office, this Tim Hortons is a must-visit for great coffee, fresh eats, and service with a genuine smile. Highly recommended!“
Customers` Favorites
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“Great wraps, good service and dog friendly. I didn't have the ice cream but the sandwiches are terrific.“