“We all have different tastes, right?! i saw a review saying the way it tastes(awful). here's a tip: 1. ask for recommendations depending on your taste, try it, decide. sooo easy. trust me. Anyways, after i spoke with Tony for an advise on how i want the espresso to taste. He was spot on. I swear, i promise you. Espresso Bar Coffee beans, for my taste, is the best!!! Love it i gave up on getting Pascucci Caffe from Italy!!!! And the service is top notch. they went the extra mile to ship 6 kg overnight for free. well, they take care of their customers!!!!!“
“Came here for the first time today as I was in the area for an appointment and I tried the Americano, it was absolutely delicious! I also had the prosciutto and ham croissant, a perfect combination to have to start your day. I will definitely come back here if I am ever in the area.“
Customers` Favorites
“I come to this Tim Hortons every single day, and it never disappoints. The staff are always friendly and welcoming, my order is consistent, and the service is quick even during busy hours. It’s become part of my daily routine, and the atmosphere feels comfortable and familiar. Definitely my go-to place for coffee ☕️“
Customers` Favorites
“Quality service!!!!!!!!!!“
Customers` Favorites
“Clean store🙌🏻
Great staff and customer service on point
New thing noticed that they offer your food on tables not just take out
If you are in hurry so this is the perfect location for quick service, just grab and go ✅“
Customers` Favorites
“Good evening everyone,
I just wanted to share that I had one of the best experiences at Tim Hortons at Islington and Steeles. Armaan provided excellent service, treated me with respect, and made sure everything was done on time.“
Customers` Favorites
“me and my sister have been going to this tim hortons for years and everytime we go, the sweet lady neetu helped us almost every time. she has amazing customer service and always makes us feel welcome. we will ALWAYS go back just to see her and her amazing smile.“
Customers` Favorites
“The customer service is very nice I order on line every morning when I go to pick up my order is always ready I never have to wait the employee greets me with good morning and good afternoon am there twice a day sometimes never have no issue.“
Customers` Favorites
“best coffee !! dark roast“
Customers` Favorites
“My first time hitting this location just in the area and it's been a long time since I had a bagel made perfectly but they didn't. It was so good and the drive-thru lady was so pleasant and nice to talk to. Wish I lived closer so I could visit more“
Customers` Favorites
“I visit this place regularly for my morning and evening coffee, and it never disappoints. The quality of both the coffee and the food is excellent and consistently maintained.
The service here is outstanding, especially from Rohit Saini. He goes above and beyond to make every visit pleasant and enjoyable. His knowledge, professionalism, and attention to detail truly stand out.
I highly recommend this place to anyone looking for great coffee, delicious food, and exceptional customer service.“
Customers` Favorites
“This is the BEST of 3 Timmy’s in our neighbourhood, not that the other two are not good, but this little drive true is somehow stands out for its excellent and friendly service. I am visiting here over a decade, and I can say by far it is me and my family’s favourite go to location for a bite and a coffee on the go. From manager to servers, there is a high level of attention to customers need without any doubt, the best of the best.“
“Great Customer Service, The young man in there is well mannered his name is Josh and knows how to treat customers thank you.“
Customers` Favorites
“Condense Bakery in Bradford absolutely exceeded expectations with my husband’s bday tiramisu cake. It was light, fresh, and perfectly made; everyone loved it, and there wasn’t a single piece left by the end of the night. My husband is Portuguese and very fussy when it comes to cakes and tarts, so the fact that he loved their pastéis de nata & this cake says a lot They were authentic, fresh, and absolutely delicious. My daughter already requested a flaky layered strawberry shortcake for her graduation, so we’ll definitely be back. A special thank you to Marie Joe for the excellent service. Even though they were busy, she took the time to answer all my questions and made me feel like I truly mattered as a customer. Amazing quality, friendly service, and incredibly reasonable pricing. This is officially my new go-to bakery!“
Customers` Favorites
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“I had one of the best customer service experiences with Tony from Northwest Kitchenware. I made the purchase on line and so I was kind of expecting the 'modern' customer service experience. Nope! Not at all. It was actually REAL customer service. Tony went above and beyond what was called for. I even spent a couple of hours with Tony after we agreed to swap out the machine learning as much as I could from him. Tony took the time to go over the basic operation of the machine and into the finer points. We tested the new machine to make sure I was happy with it and to make sure I was going to get the most out of my purchase. I am. As a coffee roaster and professional barista I wasn't just kicking tires, I was interested. Tony recognised that and the conversation became an opportunity to learn from someone who has an incredible depth of experience in the coffee industry. He doesn't just sell the machines, he services them, he optimises them. His experiences isn't only in the machines and the servicing Tony is also an experienced and accomplished coffee roaster.
The Story
I purchased an espresso machine from Northwest Kitchenware on-line on a good sale, which was a bonus on a bonus as their prices are really good as they are. It was picked up by another person as they happened to be visiting relatives in Toronto at the time. It was a little bit rushed but everything went well. After unloading and unboxing the unit I notices a couple of things I had questions about. I sent an email describing the issues to Tony and enquired about what could be done. Unfortunately I work the same hours as they are open and I am min 2 hours away so I wasn't sure. We talked by phone later that same day and Tony invited me to come down when they were closed, bring the machine and we would figure something out. So I bundled everything back into the car on my day off and set off on my adventure. Glad I did.
I arrived and brought the machine into...well...a gleaming espresso shangra-la. The machine was gone over and I outlined the issues I had with it while Tony listened and asked the questions he needed answered. In the end we ended up exchanging with another of the same.
I felt so happy with my purchase after leaving, not just that I got the right machine but more that I got it from the right store. At Northwest kitchenware I know I am in good hands.“