Customers` Favorites
Customers` Favorites
“I love this place! The 692 Vibe can’t be matched anywhere!“
Customers` Favorites
“I decided to stop at Tim Hortons to pick up a coffee on my way to work. When I got there, The lady at the register made my day. She was so sweet, She was helping in older Lady count out her change one by one. She was extremely helpful and patient, I know that if my grandmother had came in there, I would want her to be treated the exact same way. When I came up to order she had a contagious, smile, and everyone there were so nice and they made my coffee just perfect. I recommend this Tim Hortons to anyone who comes in the area“
Customers` Favorites
“Amazing Best sweet place in Ottawa“
“We found this café on our weekday bike walk ride. From the outside, it looked closed and we hesitated to go in. But I’m glad we did! The inside was very spacious and had a great vibe. The staff were friendly and very knowledgeable. We had coffees and a scone but they also served salads and sandwiches. The food was delicious. We will definitely stop again when riding in that area.“
Customers` Favorites
“I had a great experience at Carmilto Caffè! The atmosphere is warm and welcoming, the service is excellent, and the coffee and pastries are delicious. It’s a perfect spot to relax or catch up with friends. I highly recommend it to anyone looking for a cozy café in the area.“
Customers` Favorites
“The owners are likeable, the place is neat & everything is exceptionally delicious!“
Customers` Favorites
“This second cup has the most friendly service. It is a great place to come study, do some work, or have a quick coffee with a friend. The employees treat customers with care and 5 start service ! Also, the space is always clean.“
Customers` Favorites
“We picked up some coffees from this location today and we’re SO happy that we did. We haven’t noticed this location before which is disappointing to know that we’ve gone all this time missing out on their good drinks and great service. Dan was amazing, very kind, personable and fun. Plus, the drinks he made were perfect. Thank you Dan for the outstanding service!“
Customers` Favorites
“Had a great experience at the Tim Hortons on Rogers Stevens Drive in Kars, Ontario. The staff were friendly, the service was quick, and my order was perfect. The place was clean and welcoming — exactly what you hope for from a Tim’s stop. Definitely one of the better locations I’ve visited!”“
Customers` Favorites
“Love everything about this place! The atmosphere, food and service are incredible. I recommend this place to anyone that tells me they’re visiting Ottawa.
My favorite to order are the fatteh, falafel and the sujuk sunflower.“
Customers` Favorites
“Tayaba was excellent,very polite, very efficient and probably the best experience I've had at Tim Hortons in a long time. Lately I've found Tim Hortons has lost their customer service and quality but not at this location especially with Tayaba's polite and friendly demeanor. Very professional and a reminder of what Tm Hortons used to be.“
Customers` Favorites
“Very welcoming, great place to grab some fresh baked goods that taste amazing!“
Customers` Favorites
“Really good Breakfast nice little place takes you back in time to the good old days very clean very comfortable and wonderful service and hospitality bye the server highly recommend reasonably priced breakfast for two with a cup of tea and a drink only cost $22 for me and my son.“
“Amazing coffee it doesn't even need cream or sugar!“
Customers` Favorites
“A very nice and cozy place. It had a huge menu of coffees. Just about anything you could think of, both hot and iced. Lots of sandwiches and sweets as well. I got an iced caramel macchiato for about $7. Decently big cup and excellent flavor. The place is very small but completely empty at 5pm on a Friday. There are a couple tables, comfy chairs, and some older tasteful music playing, as well as fast free wifi. It's connected to the other shops in the building, and they'll bring you your drink wherever you go. I only had to wait a minute or two for my drink. The staff was very polite and the place had an overall safe and welcoming environment. Would recommend to anyone looking for a pricey drink and a moment alone.“
Customers` Favorites
“Anabia has delicious cupcakes (even Vegan ones). Their sandwiches are fantastic and so is their coffee. The atmosphere is super friendly. Great place to hang out with friends or to make new friends.“
Customers` Favorites
“It was a hot humid day, the a/c isn't working on my car and I was roasting as I was headed out to Montreal. I told the server at the front counter I was looking for a blended iced coffee drink and they basically made a blended iced brown sugar oat drink with a few adjustments. It was perfect and exactly what I wanted! Great iced coffee drink, great service, thanks!“
Customers` Favorites
“We ordered philly steak and chicken fajita requested to make it spicy and they nailed it delicious corn and tea..keep it.up“
Customers` Favorites
“I loved this bridgehead - this was the best service I've had at a coffee shop. This spot is a nice place to study too!! They had delicious treats, but we got a regular hot chocolate and a small skimmed latte. The staff was super nice, and while the small latte was really tiny, the drinks were delicious.. Definitely coming back!!“
Customers` Favorites
“Second Cup Café consistently delivers an excellent experience. The food and beverages are of high quality, with a wide selection to suit different preferences. The staff are attentive, courteous, and create a welcoming environment for every guest. The café also provides a comfortable and quiet atmosphere, making it an ideal place for studying or working. Highly recommended. 100/100“
Customers` Favorites
“Went in today to get a Lavendar matcha latte. Evan was very friendly and gave excellent customer service, so props to them. Genuinely friendly customer service should be recognized because it really makes a difference! Drink was served quickly and tasted great. Should be a regular menu item year-round.“
Customers` Favorites
“I didn't catch his name but there was a wonderful man (long dark hair, fantabulous earrings) who plugged my phone in for me when it died and was stranded waiting for a bus. Great sense of humor and a joy to talk to, I wish I knew his name.
Otherwise, I used to work in the area and despite short breaks they always got my drink ready in great time, nice and cleanly, great environment as it's attached to Indigo.“
“This store is my ultimate favourite location, best customer service and service ever, the food and coffee is always super fresh. Thanks to employee Ayman for making my trips to this Tim Hortons memorable.
Update 9.25.2025 - special thanks to employee Azam for great customer service!“
Customers` Favorites
“The only starbucks I have been to where I have never received a drink with burnt espresso. The staff are friendly and often remember the regulars. I once had to abandon an order I placed ahead of time due to unforeseen circumstances and come back for it hours later. They remade it at no extra charge which was unexpected and really appreciated on such a stressful day. I go out of my way to go to this location over others. Fast, efficient, friendly, reliable, consistent. This location is what all Starbucks locations should aspire to be.“
“I'm going through some health issues and have a small baby, so I'd ordered a weeks worth of flash frozen meals. They are so, so good! They're healthy, tasty, and best of all no cooking involved. The portions are generous and I can feed myself, my Mom and my 16 month old loves them too. I'll be a returning weekly customer for sure.“
Customers` Favorites
“Omg ! Everyone has to go here . It’s affordable and not to forget to mention everything is fresh.
They even have pistachio cannoli to go, Nutella cookies etc. why not check out furniture and enjoy your 5-30minutes coffee break. ☕️the options are truly endless.“
Customers` Favorites
“I really enjoy coming to this Starbucks because some of the staff are very friendly and give me great service every time I see them.
Emma, Iries, Nico, Amy, Maribeth and Matti are all standouts.
Some of the staff do seem to love putting Light ice in your drink, though, even to the point of putting it on the cup when you didn't ask for it. Please, stop doing this. Light ice your own drink, not mine.“
Customers` Favorites
“This is a clean, good place to read a book over a cup of cafe and pastry. Curiously, it`s got an all-Indian/Pakistani crew.“
Customers` Favorites
“Friendly and clean. Nice place“
“Rukia is hands down the most joyful and lovely coffee shop staff member I have ever interacted with. She is an absolute blessing and shows such interest in her customers. Strong listener and genuinely curious. This girl deserves a raise, a promotion and is going places.God bless you Rakia. Don’t ever lose that joy.“
Customers` Favorites
“What an amazing experience. I can't have too much caffeine but I wanted to try a iced coffee but it had to be sweet.
These two amazing women went beyond and over to help me.
I wanted to take a minute to thank Sami & Breanne for the most epic customer service. I will definitely visit this location again.“
Customers` Favorites
“Excellent cafe, good vibes, good staff,good coffee...Only complaint is that the tables could be wiped down more often. And the black leather sofa is old and not what it used to be when they first opened back in 2014...Think it's time for a new one ;). I like the cappuccino and lattes,often made with a heart ❣️“
Customers` Favorites
“Great location, friendly staff and great tasting drinks 😃“
Customers` Favorites
“This drive thru has some of the nicest people working. They are fast and always are happy to serve. Much better than the average tims. One thing to keep in mind is the location. It’s at a gas station, which makes the food selection limited. It’s my go to location for a drink.“
“I am an aviation nerd and I have a soft spot for this airport. Whether it's going plane spotting or actually going on a vacation this is a really nice airport. Rarely crowded, and a very nice place. Parking is a little bit of an issue, staff is friendly and the restaurants are amazing.
I am an aviation enthusiast and have a soft spot for this airport. Whether it's plane watching or going on vacation, it's a very beautiful airport. Rarely crowded and very pleasant place. Parking is a small problem, the staff is friendly and the restaurants are amazing.“
Customers` Favorites
“Lovely employees and environment <3“
“Listen! I have been to my fair share of Tim Hortons around Canada and this tiny one is memorable! The staff is always so sweet and nice, they work so hard and efficiently! We have been coming there before our hiking trips for months and it is consistently great! Working in the fast food industry is far from easy and they are doing amazing!!“
“The lady working here was so sweet and helpful. She even gave me transit directions.
- Clean restaurant
- Huge dining in space.
- Quick service, no lineup at 10:50am
- Coffee is fresh and so is my Boston Cream donut.“
Customers` Favorites
“I had an amazing experience at Tim Hortons recently, all thanks to Khushi and her wonderful team! Khushi, who I believe is the supervisor, truly stood out with her kind-hearted nature and soft-spoken demeanor. She was incredibly understanding and patient, even during a busy rush.
Her calm attitude and the way she guided her team while still taking care of every customer with a smile was so impressive. You could tell the entire team looked up to her and worked in harmony. It’s not every day you meet someone so genuinely warm and respectful in a fast-paced environment.
Huge shoutout to Khushi and her team for making my visit pleasant — I’ll definitely be coming back! Tim Hortons is lucky to have someone like her!“
Customers` Favorites
“A quiet little hole in the wall place that makes you want to just bring a book and hang out in one of their recliners with a chai latte (theirs are amazing!). Their cookies are what Crumbl wish they could be. They are well cooked but still soft. Exactly what you want in a meal sized cookie.“
Customers` Favorites
“Update I spoke to a supervisor over the phone who could have uploaded an e gift card due to an employee stealing my lululemon tumbler .
I went there within 48hrs after it being left there. When I arrived I was informed by two employees that they saw my lululemon tumbler in the back. When the manager on duty went to the back it was stolen.
As someone with over 15 years of customer service under my belt and management . I would have given a gift card and compensation due to this matter.
I called again regarding the matter on September 11th 2025 and was informed I would be called by the district leader today . No call and no compensation due to theft internally.
I want an e gift card loaded as soon as possible due to the poor customer service. I want this matter handled and concluded with a resolution immediately.
To the lovely employees I spoke to, thank you for being honest 🙏
Update- loving the new visual set ⬆️ so clean . 🧼 & crisp.
Love chatting with everyone here. They keep people coming back to there location 🥰the New Iced Lavender cream oat Matcha 🍵 is delicious and a must try.
I highly recommend the Iced Strawberry Oat Matcha Tea Latte. Lucy my dog recommends the FREE pup cups. Her fur friends say the same.😂
We 💗 how pups are welcomed on the patio .
Lucy also says , “she 💗‘s it here .
Thank you for the tasty pup cups.”
Also thank you , and appreciate you all.
The hard work doesn’t go unnoticed. “I see you, you hard working Baristas.” 💗💗🤗💗🤗
Be sure to leave a review inside . The staff would love to know they’re appreciated.“
Customers` Favorites
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“great place, great food/lattes“