Customers` Favorites
Customers` Favorites
“Thank you to Chances R on Woodroffe for providing a great location for a family gathering to celebrate our Mother on the day she received her Canadian citizenship. The reservation associate was fantastic with the details and confirmation for our party and a very special thank you to our amazing server Sam who provided outstanding service to our large group. Great establishment and the food was great! Highly recommend.“
Customers` Favorites
“love their fries and gravy“
Customers` Favorites
“Deserves a Michelin Star. Special shout out to Sadaf, Gazal, and the gentleman who gracefully ran after me when I forgot to take my coffee cup one time: you Keep Canada A Beautiful Thing. I apply the excellence in customer service I see here in my day to day, so getting poutine with extra curds at this spot will make you a better member of your community.“
Customers` Favorites
“what a wonderful place with a very friendly staff and excellent food.“
Customers` Favorites
“Not only is the food delectable but the service from Ashley was genuinely the best i’ve ever had in ottawa. big group, birthday party, ashley handled it all and it was the most fantastic experience i could have asked for, 5 stars genuinely isn’t enough.“
Customers` Favorites
“Nice and attentive staff, food was cooked to perfection...10/10.“
Customers` Favorites
“10/10! The White Album was amazing and some of the best garlic sauce I've ever had! They have incredible food.“
Customers` Favorites
“stopped in to give them a shot. really good cjicken and large portion sizes,even the kids loved it“
Customers` Favorites
“*Update 18 Mar 26:
My original post gave 1 star for poor service a month ago. As I said I like Swiss Chalet food and returned a few weeks later. This visit went smoothly. It was a weekday not a weekend and I used the drive through. The food was delivered to the window promptly and all was in good order. So kudos to the staff that day for a pleasant return. Positive review needed to be made.
ORIGINAL: No issue with the food. I like Swiss Chalet food or I wouldn't buy it.
The take out experience leaves a lot to be desired at this location. I can only assume its because it's chronically understaffed and overwhelmed by the demands of online orders so real live customers at the counter or drive thru are left listening to grass grow and pondering the meaning of life. Very poorly managed.
I went inside and ordered 2 family chalet chicken soups at the takeout. Thats it. I should've been out in 2 mins. I sat on a well worn chair and waited 20 mins and watched a gentleman who ordered 2 chicken dinners AFTER me, receive his order before my 2 lonely soups. The restaurant did not have a lot of dining in customers, take out orders were steady with a number of uber/skip drivers waiting. A few employees were busy behind the scenes putting together uber/skip orders. Clearly they weren't idle. In fact the lady working at the order desk was also responsible for putting them together and running back and forth to the order desk. In-store customers should have priority. They should also be served as the order is placed. Customers in store always seem to be standing and waiting for lengthy periods of time here.
Management needs to increase the staffing levels. They need dedicated staff for takeout /drive thru and separate staff for on-line orders. This is not rocket science its common sense. You cannot expect a smooth operation if you're perpetually short staffed.
A successful restaurant has to make a good impression, not just with good quality food at a reasonable price but with good service so the customer RETURNS. No one expects gourmet food from a chain restaurant but they do expect good service. If someone takes the time to physically go to your restaurant whether its take out or dine in they deserve better service. Do better.“
Customers` Favorites
“I'm always in for trying somewhere new... I'm glad I stopped in for lunch today! I had the roadhouse beef dip hoagie and it was absolutely delicious! The staff were very friendly! All in all, from food, staff, atmosphere, decor it was without a doubt 10/10!!!“
Customers` Favorites
“I had given up on Harvey's years ago as the food had gone downhill (Had never tried this location) Well due to wanting to eat Canadian, we decided to give this location a try as it always seems busy and we are so glad we did. The serving staff is exceptional, polite, friendly and welcoming. The restaurant is clean, and seems well kept up. I have now tried the regular burger, the Angus, the Cispy chicken sandwich and the hot dog. The regular burger is just ok (too many fillers) the Angus is much better. The chicken sandwich was good, albeit the pc of chicken was quite small. The Hot dogs are hands down the best anywhere. All in all, the food is good, the place is spotless, and the staff is awesome. We'll be back to this location.“
Customers` Favorites
“comedy night every Tuesday at 8pm is awesome👍“
Customers` Favorites
“There's not much else close by if you are at this hotel complex and it's quite good, The place is a little beat up and every seat in our booth had a visible stain on it, so they are probably due for a refresh. No big deal, food was good, portions maybe a little small. Service was excellent.“
“This restaurant is a gem, especially for weekend brunch. As a local permanent makeup artist with a studio downtown this is my favourite place to grab a full slow-food breakfast before my first client arrives. The table settings are luxury class with white linens and proper settings. The variety and quality of food is excellent. I imagine that travellers staying in the hotel would have an excellent experience. Having tried other hotel restaurants in the downtown core I can say that the Carleton Grill is competing very well.“
Customers` Favorites
“The Manx pub is a great place. Not very big, lots of atmosphere. Food is great, large portions and reasonably priced 😁 *****“
Customers` Favorites
“I enjoyed a nice quiet dinner at the Bistro. Natalie was warm and friendly and brightened up my evening!! Also the tomato soup and grilled cheese was exactly what I needed and was so delicious. For sure check out the bistro if youre staying here“
Customers` Favorites
“neat, kind staff, good atmosphere“
Customers` Favorites
“Souper samedi et dimanche samedi laisse un goût amer la Romaine rouillé lasagne pâte beaucoup trop cuite dimanche parfait aussi samedi monsieur serveur un peu âgée donc quand j'ai mentionné que ma salades n était pas belle il a pas aimé“
Customers` Favorites
“Excellent food and top-notch service. Thank you Cam!“
Customers` Favorites
“I had the pleasure of dining at East Side Mario’s last night, and I must say, everything exceeded my expectations. From the warm atmosphere to the delicious food, it was an all-around wonderful evening. What really stood out to me was the exceptional service — particularly from the manager. He was incredibly professional, welcoming, and attentive throughout our visit. He made sure everything was perfect at our table and checked in to ensure we were enjoying our meal. It’s rare to see that level of care and hospitality, and it made a big difference. The staff overall were friendly and efficient, the food came out hot and fresh, and the environment was clean and comfortable. I truly felt valued as a guest. Highly recommend this location if you’re looking for great Italian-inspired food and top-notch service. Big thanks to the manager and team for making our dinner so enjoyable!“
Customers` Favorites
“Always a good time and great experience“
Customers` Favorites
“I had a great experience thanks to our waiter Dave. He was friendly, attentive, and made sure everything was perfect throughout the meal. He checked in at just the right times without being overbearing, and his recommendations were spot on. You can tell he really cares about providing good service. Definitely made the whole dining experience more enjoyable!“
Customers` Favorites
“I popped into Smokeys on a whim and glad that I did. I had the smoked meat sandwhich and it was one of the best tasting I've had. The meat was well seasoned, flavorful, moist and enjoyable to eat. I also ordered a side of the coleslaw and again I was very impreased. It was creamy without being watery, had good crunch and the flavour was superb.
I will definately be back here again!“
Customers` Favorites
“Hildy was fantastic, prompt, and extremely pleasant. Enjoyed our visit today because of Hildy. Carling Ave Swiss chalet is Sooo much better than Barrhaven Swiss chalet. Keep that awesome smile Hildy. It set the tone for our delightful visit.“
Customers` Favorites
“The food was amazing, we got our food fast prices are not to bad“
Customers` Favorites
“The washroom is rotally bad for a walker using person. Ther is no handicap stall & the toilet so low & no safery bars to help. I was helped by a stranger to stand up .Not acceptable“
Customers` Favorites
“Nathan at Harvey's provided amazing service! He was friendly, helpful, and made sure everything was amazing. My burger was topped perfect Nathan's great attitude and attention to detail made the whole experience even better. I'll definitely be coming back and Hope to see him as manager soon.“
Customers` Favorites
“Best poutine I’ve ever tasted!
Delicious, fresh and mouth watering.
Not gonna forget the amazing manager that welcomes you as soon as you walk in and fast service , Dina was very nice welcoming friendly always has a smile on her face!
Dina is the best service you can meet .“
Customers` Favorites
“we were there at 4:30pm on Sat didn't get out food until 7:30 and it came out cold. service was absolutely horrible.“
Customers` Favorites
“Harvey's is Cdn with veg burgers, veg recommended to help our earlthly environment. Website for Harvey's has been NOT user friendly for me. Staff at 216 Elgin in Ottawa and Winnipeg staff are friendly yet could smile more & joke! Wear name tags!
HO response was quick + follow-ups with Jaclyn Real Person! At 216 their Manager Rassi & Server Omar knew my name as we came in to enjoy HO make-good my suggestion of a complimentary veg burger & fave Strawberry Handspun Shake. Success with Harvey's app would have earned me points & loyalty benefits.
Maybe my old MS 7 vs newer MS10 caused missed menu items or my wrong entries on the app. More care might earn points to earn benefits like Burger Boss for $3 first one. I avoid buying anything American, use mainly Harvey's, Cdn A&W & local meals in tRump years. With reliable American Google OS! :) No McDs, Burger King, Dairy Queen or Starbucks. For takeout, I'd use Winnipeg's SKIP, not US DoorDash.“
Customers` Favorites
“Love the variety of options on the menu. I just wish you offered half portions... I really wanted nachos but the portion is enormous!!“
Customers` Favorites
“The guys behind the counter are very easygoing in a good way, seem considerate, and great at what they do. The food itself is a little bit pricey, but I like coming here and I appreciate having it in the neighbourhood. Everything I’ve tried has tasted perfect and I like that the options are familiar, but a little elevated.“
Customers` Favorites
“I’ve been coming here for 10+ years, and it’s one of those places that never disappoints.
The food is consistently great, beautifully prepared and full of flavor. The atmosphere is warm and inviting, with just the right touch of elegance without feeling overdone. It’s the kind of place you can truly settle into and enjoy your evening.
What stands out just as much is the service. The staff are attentive, and genuinely kind, which makes all the difference. A special mention to Chris, who is hands down one of the best servers and bartenders I’ve ever come across. He has such a natural charm and a warm presence that really elevates the whole experience.
It’s rare to find a place that delivers this level of consistency across the board.“
Customers` Favorites
“Great location! Fast and friendly service from a great staff. Really like Myriam, she is vibrant and lovely everytime I see her & she's been patiently waiting for this review! She deserves a raise & an extended vacation!!! THANK YOU ALL“
Customers` Favorites
“Love the vibe ! Our server was awesome“
Customers` Favorites
“Our family really loves the Carlingwood Harvey's, and it has become a regular part of our week. Everytime we arrive we greeted with a warm smile from Christina, who knows are order. Let's face it Harvey's burgers are the best! Why would I want to pay an extra $1 at Burger King's for an extra tomato while Harvey's set you with the topping the way you like it! This is great location; I'm sure you will love it too!“
Customers` Favorites
“I love, love, love this place! To me Gabriel Pizza has the very best pizza in Ottawa and their spaghetti sauce is the very best sauce around as well and their pasta is always perfectly cooked! We order either pizza, spaghetti, or lasagna from this location at least once a week and the food is consistently delicious; we always use their delivery services, and the food always arrives hot and well within the Estimated Delivery Time. Next time you crave pizza or a delicious spaghetti or lasagna with meat sauce, turn to Gabriel Pizza for great taste and use this location for friendly, quick and accurate delivery!! Enjoy!!!“
Customers` Favorites
“Très bon service service rapide“
Customers` Favorites
“Server Yogenny truly exceeded expectations. Her warm smile and meticulous attention to detail made us feel like we were in a cozy family-run restaurant, even though it was a chain. She proactively brought us refills and checked on our food, always attentive to our needs.“
Customers` Favorites
“Great food and service“
Customers` Favorites
“great service and best price for awesome food. the music is great!! thanks“
Customers` Favorites
“This place is amazing !
I showed up on June 10th at like 2 pm people in line drive through full and onky 2 staff members behind the counter handling cash and orders and making the food
Food was good and hot severed pretty quick for onky having 2 better service than Tim Hortons with 10 behind counter making coffee !
And no mistakes in my order !
I don't usually leave reviews but I felt this one was worth giving !“
Customers` Favorites
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“The people who work Deserve a raise because when I went tonight, I couldn’t pay so I had to go to the gas station and take out money that wouldn’t work so I went back to tell him I had to go to another gas station. They said no you don’t have to do that don’t have to walk that far and they gave me my meal for free that Warned my soul they definitely deserve a Raise I am so thankful and grateful for it. My mom always says your kindness to the world and kindness will come back. It truly is kindness coming back.“