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“I literally drive from the north area to go to the commercial street store. The atmosphere, and the people who work here are the best. Never had a bad drink. I always look forward to the crazy girl at the window (Teri) she makes my mornings. The manager Jordan wow she knows how to run a store. Thanks everyone for making my morning great…“
“They always treat us with the absolute most respect and a lot of times. Remember exactly how our order is. My wife is more picky about how she likes her coffee and sometimes it can be a little embarrassing me to order it that way because I'm not the type to be that picky about ordering something like a drink. But they make it very easy for me and a lot of times they don't even make me order it because they already know it.
Dietary restrictions: There's a lot more health conscious decisions to make when it comes to their menu
Kid-friendliness: The cake pops and some of the drinks are a lot more kid friendly than Starbucks used to be
Wheelchair accessibility: They do have a ramp and handicap spots“
“Staff working here restored my faith in humanity. Some of the nicest people I’ve ever met. Didn’t get their names, but I hope they get everything they want in life ?? Sincerely, the lady that went to multiple locations locations looking for stickers“
“My favorite location in Salem! Location on Commercial used to be my go-to but after too many mistakes I started going here. My regular has so many customizations yet they always do such an amazing job. Super nice workers as well. Always a 10/10!!“
“Ashley was awesome! It's unfortunate the manager decided to leave her by herself for awhile, to the point of her getting frustrated. That would happen to a lot of people, but she was sweet. Didn't catch the gals name working the register, but she was also really sweet. They were dealing with a customer that was yelling at them and making a scene. I thought they handled it well. Coffees I ordered were good, thank you.“
“Not gonna lie. Of all the Starbucks this is my go to!Favorite story. I ordered a Venti drink, but it only came in Grande. Without hesitation the barista says "yep" and serves it in Venti size!!!!!I tried this at another one on commercial and only then did the barista inform me the drink only came in Grande. Honestly I was just impressed by these guys. I'm sure someone will say "they're not telling you the facts," but honestly I just wanted a huge freaking cup of coffee!“
“Olivia, Ali, McKenzie, Savanah and Zoe and all are absolutely FABLOUS every time. Please recognize their very pleasant, courteous, accurate, perfect service. The area is always spanking clean. They are wonderful with everyone who enters the area.
They deserve and have earned the $1200. BONUSES YOU HAVE ADVERTISED!!
THANK YOU.“
“I enjoyed my grande Java chip. The customer service was expedient today. I got plenty of whip cream to top my order. The plexiglass baricades were intrusively placed, and it really limited shelf space for the other items I was purchasing from the store today.“
“Literally the only Starbucks in town that makes my order the way I want it thank you I always order the double chocolate chip frappe/cookie crumble and they always get it right can’t recommend them enough and they take their time as well to make it and extra whipped cream at the bottom thank you I really appreciate it.“
“I usually don't go to Starbucks for myself Im not much of a coffee person but my daughter likes to go occasionally and its always fast and friendly just people doing their job. This last Sunday though showed me that its not just an act for all them some of the employees truly do like what they do and actually.care for their customers. I took my dog there for one last pup cup before I had to take him in the next day to be put down unfortunately. We.found out a week before he had 2 types of cancer and then after that he went down hill fast. Anyways the person working the drive through was amazing. I wish I had gotten their name but they not only gave me two pup cups which made my dogs day but also after I parked to let my dog drink his drinks the person working the drive thru was kind enough to come out and offer me a drink which was delicious and they even added 2 cake pops for me and my dog. That meant alot to me for someone to try and do what they can to make my day a little less crappy. I appreciated it alot and it made me a Starbucks customer for good now.“
“Best customer service with 0 bathroom available. Even no potty at spin city. Because I looked hung over in my fake homeless clothes I sometime use to work or hang out in. Smile
Get coffee here and Tip Huge. For Jesus. ✌“
“The service at this Starbucks is the best! Everyone is super nice, always greet you with a “hi, welcome in!” the food is super good! And the employees look happy when doing their job and taking your order! I personally would definitaly recommend people going to this Starbucks!!!“
“My normal visits to Starbucks is via the drive-through, so I don't often see the interior activity. The hour was early, about 8 am. There were 6 or 7 staffers hustling around. With customers in the lobby, a busy drive-through, online orders to deal with, Uber drivers picking up orders, they were focused. It was good team work to watch. It seemed a bit of a wait to get a Grande' Mocha but I see why, hence the 4 stars for service. Individually, they were clearly on a mission. Kinda fun to watch.“