“I literally drive from the north area to go to the commercial street store. The atmosphere, and the people who work here are the best. Never had a bad drink. I always look forward to the crazy girl at the window (Teri) she makes my mornings. The manager Jordan wow she knows how to run a store. Thanks everyone for making my morning great…“
“Not gonna lie. Of all the Starbucks this is my go to!Favorite story. I ordered a Venti drink, but it only came in Grande. Without hesitation the barista says "yep" and serves it in Venti size!!!!!I tried this at another one on commercial and only then did the barista inform me the drink only came in Grande. Honestly I was just impressed by these guys. I'm sure someone will say "they're not telling you the facts," but honestly I just wanted a huge freaking cup of coffee!“
“Staff working here restored my faith in humanity. Some of the nicest people I’ve ever met. Didn’t get their names, but I hope they get everything they want in life ?? Sincerely, the lady that went to multiple locations locations looking for stickers“
“They always treat us with the absolute most respect and a lot of times. Remember exactly how our order is. My wife is more picky about how she likes her coffee and sometimes it can be a little embarrassing me to order it that way because I'm not the type to be that picky about ordering something like a drink. But they make it very easy for me and a lot of times they don't even make me order it because they already know it.
Dietary restrictions: There's a lot more health conscious decisions to make when it comes to their menu
Kid-friendliness: The cake pops and some of the drinks are a lot more kid friendly than Starbucks used to be
Wheelchair accessibility: They do have a ramp and handicap spots“
“Best customer service with 0 bathroom available. Even no potty at spin city. Because I looked hung over in my fake homeless clothes I sometime use to work or hang out in. Smile
Get coffee here and Tip Huge. For Jesus. ✌“
“My favorite location in Salem! Location on Commercial used to be my go-to but after too many mistakes I started going here. My regular has so many customizations yet they always do such an amazing job. Super nice workers as well. Always a 10/10!!“
“Ashley was awesome! It's unfortunate the manager decided to leave her by herself for awhile, to the point of her getting frustrated. That would happen to a lot of people, but she was sweet. Didn't catch the gals name working the register, but she was also really sweet. They were dealing with a customer that was yelling at them and making a scene. I thought they handled it well. Coffees I ordered were good, thank you.“
“I enjoyed my grande Java chip. The customer service was expedient today. I got plenty of whip cream to top my order. The plexiglass baricades were intrusively placed, and it really limited shelf space for the other items I was purchasing from the store today.“
“Olivia, Ali, McKenzie, Savanah and Zoe and all are absolutely FABLOUS every time. Please recognize their very pleasant, courteous, accurate, perfect service. The area is always spanking clean. They are wonderful with everyone who enters the area.
They deserve and have earned the $1200. BONUSES YOU HAVE ADVERTISED!!
THANK YOU.“
“While traveling back from California, we stopped at this Starbucks to grab some coffee. My first impression was that it had a nice local vibe and friendly baristas who provided great customer service. However, I was disappointed that many of the tables were dirty. Like many other Starbucks locations, it also seems to have lost that warm sense of belonging that makes you feel truly welcome. Overall, it was a decent stop, but there is definitely room for improvement in cleanliness and atmosphere.“
“The service at this Starbucks is the best! Everyone is super nice, always greet you with a “hi, welcome in!” the food is super good! And the employees look happy when doing their job and taking your order! I personally would definitaly recommend people going to this Starbucks!!!“
“This is a wonderful Starbucks! The team is nice, especially Logan! He’s really a great barista, so knowledgeable and kind. He was super sweet to me and my nephew! Spoke coffee with my brother and was super helpful in the ordering process! Thanks for being TOTALLY AWESOME Logan! You made my day!“
“I just wanted to give a little shoutout to the Starbucks crew because they’re always so kind and sweet! I love the little notes they put on my coffee. It may seem like something small, but it always makes me smile and really shows how thoughtful they are. Me and my coworkers compare notes to see who got the better one also lol!
I also work right next door at Crumbl, and I wanted to give them a special thank you from the Crumbl crew for the donation drinks they brought around the block! That was so incredibly kind and thoughtful of you guys, and we really appreciated it.
We’re lucky to have such awesome people right next door. Thank you for always being so welcoming and spreading a little extra kindness!
Thanks again!
Anthonia/Crumbl Crew“
“My normal visits to Starbucks is via the drive-through, so I don't often see the interior activity. The hour was early, about 8 am. There were 6 or 7 staffers hustling around. With customers in the lobby, a busy drive-through, online orders to deal with, Uber drivers picking up orders, they were focused. It was good team work to watch. It seemed a bit of a wait to get a Grande' Mocha but I see why, hence the 4 stars for service. Individually, they were clearly on a mission. Kinda fun to watch.“