Subway in Salem

“I got a Turkey Bacon sandwich and it was delicious. Customer service was exceptional and the store was very busy. Despite that, my sandwich was made professionally,not just thrown together. I will be coming back to this store. Other subways in the area are subpar and need to take pointers from this one.“

“Heather is always so friendly and attentive, and ALWAYS working alone!! I don’t know how she does it while keeping up her energy, but her attitude it great and sandwiches are very neat and well made. This subway is right down the road from me, so I am here often, and it’s always a positive experience. Sometimes the wait is long, but it’s because they usually make their employees work by themselves.“

“shayla is such a welcoming person the second you walk through the door! she was the only person working and was overwhelmed, but you can tell she really does care about everyone having a positive experience at this location. really disappointing that management would leave an employee alone for hours. she was amazing with my friends and i!“

“Ordered online and picked up. Should have stayed there to eat as they forgot our olives in both my order and my daughter's.

Update: After reading the reviews, I have decided that what happened to us is very common at this location. And even though I said that they forgot to put the olives on both our sandwiches (different sandwiches) The owner responds to the 4 stars and not to the problem. Get better help!“

“Employees are super sweet and really patient. I was ordering my usual and was distracted by my phone, she waited for me to realize and reminded me of what I usually get. I couldn’t be more appreciative to their attention to detail. I always make it a point to come in this location. 🥰“

“At this time during my lunch break, there is always a young man working alone; he is consistently very friendly and fast, he welcomes everyone, and the place is kept very clean. It is my favorite Subway—the best. I don't know for sure, but I hope he gets paid very well; he deserves it.“

“Subway is subway... nothing out of the ordinary there. But I have to give a huge shout-out to a phenomenal employee: Elisa. Let me take this moment to praise someone whose work ethic is something that has been lost in the past few years.This woman working alone during a dinner shift elegantly maintained the balance of being kind and cordial with customers while juggling to perform stocking and cashier duties. I really can't say enough about her ability to continue to expeditiously execute orders and keep that customer service balance. Often times people either are overly friendly and it disbalances ability to be productive...or they're too focused on being highly productive they lack kindness.I also wanted to say because of Elisa's professionalism I didn't mind the fact this location was missing items I was hoping to order. This makes her a valuable staff member because I came with my mind set on one thing, and instead of leaving I stayed because I was impressed by the type of employee that makes companies succeed.I hope my review helps elevate anyone who reads this point of view ontaking the time to praise the hard worker.Thank you Elisa“

“Came and ordered a veggie sandwich 3/9 @ 8:45pm. The employee working was by himself ( long dark hair, younger ). He handled the line quickly, confidently, and made a delicious sandwich. He was very kind and the shop was very clean. I’ll be back for sure.

Vegetarian options: I ordered a veggie sandwich. It was really fresh and the veggies were yummy“

“The Subway experience begins with the scent of fresh-baked bread, a comforting aroma that promises a custom meal. Whether you choose Hearty Multigrain or Italian Herbs and Cheese, the foundation is always soft and warm. The real magic, however, lies in the freedom of choice. You watch as crisp lettuce, juicy tomatoes, and vibrant peppers are piled high according to your exact preference. From savory ham to rotisserie-style chicken, every protein is complemented by melted cheese and a signature drizzle of Chipotle Southwest sauce. Every bite is a harmonious blend of textures and fresh flavors, making it a truly perfect lunch.“

“Haven't even taken a bite of my food yet and I already know that it will be good. The old man working there was extremely kind and professional. I did not get his name and I wish I did. He is an older man with glasses and came off as Italian. The woman he was working with, seemed like she was zonked out on drugs. To be able to still be professional and kind while working with a coworker like that says alot. Props to you my friend because you are doing an amazing job and made subway feel like it used to feel. It gave old deli vibes. I will be back soon to make sure I mention your name.“

“I went to Subway and thru the drive thru. The staff are friendly and made my sandwich just like I ordered it. They were fast and even when I asked them to cut it into quarters they did so. It was a foot long sandwich so I could eat it easily.“

“There was only one person working at the time I was there. I was picking up an online order, but it wasn't ready yet. The worker was working so hard I didn't object to waiting. As I was leaving another employee arrived. Really nice workers.“

“The young man working on Saturday 1/24 at 3pm, was so great! He made sure the ingredients going in the wraps were good quality and the wraps weren't spilling out. I appreciate the attention he gave to our food. I am used to people just throwing everything in there and then when it's time to eat, everything just explodes.“

“I came through the drive thru on Saturday and the gal the window was so nice! She was sweet and funny and the girl that made my sandwich put OMG when I tell you Iv never been so happy with my sandwich!! I always put extra on my veggies and almost never get extra but this girl made it so perfect and it was delicious! The food is a huge part of the experience but also so is the customer service and these ladies did such a wonderful job! I think they should be recognized for that! 💕“