Subway in Salem

“Made a complaint about not having any veggies on my sandwich and immediately got a call from Jackie the manager making it right. Jackie you are amazing and wonderful thank you for taking the time to make this right. You deserve all the happiness.“

“Shay is always kind, efficient, and polite at the drive-thru window. The staff are always friendly, smiling, and busy. * I think there should always be 2 experienced people working during lunch and dinner times, in case of an emergency; whether personal or professional.“

“Heather is always so friendly and attentive, and ALWAYS working alone!! I don’t know how she does it while keeping up her energy, but her attitude it great and sandwiches are very neat and well made. This subway is right down the road from me, so I am here often, and it’s always a positive experience. Sometimes the wait is long, but it’s because they usually make their employees work by themselves.“

“Ordered online and picked up. Should have stayed there to eat as they forgot our olives in both my order and my daughter's.

Update: After reading the reviews, I have decided that what happened to us is very common at this location. And even though I said that they forgot to put the olives on both our sandwiches (different sandwiches) The owner responds to the 4 stars and not to the problem. Get better help!“

“I drove an extra 4 miles to come here past other subway locations. For the play area and the good service and quality of food.

The quality is good, but I will note that it varies.

The bread is sometimes a little over or under cooked before they begin to open it and prepare the sandwich.

The vegetables are mostly all of peak quality, however vegetables have a short window of peakness, and some may be a little past or not quite there.

The ladies that work here have been nothing but kind to us the 2 times we have come so far.“

“The Subway experience begins with the scent of fresh-baked bread, a comforting aroma that promises a custom meal. Whether you choose Hearty Multigrain or Italian Herbs and Cheese, the foundation is always soft and warm. The real magic, however, lies in the freedom of choice. You watch as crisp lettuce, juicy tomatoes, and vibrant peppers are piled high according to your exact preference. From savory ham to rotisserie-style chicken, every protein is complemented by melted cheese and a signature drizzle of Chipotle Southwest sauce. Every bite is a harmonious blend of textures and fresh flavors, making it a truly perfect lunch.“

“Came and ordered a veggie sandwich 3/9 @ 8:45pm. The employee working was by himself ( long dark hair, younger ). He handled the line quickly, confidently, and made a delicious sandwich. He was very kind and the shop was very clean. I’ll be back for sure.

Vegetarian options: I ordered a veggie sandwich. It was really fresh and the veggies were yummy“

“I love it when I get good customer service and at this franchise special shout out to Eric he is amazing, he made me laugh he was courteous and so good at customer service held respectful conversation uplifting spirit!!! his effort and neatness in how he prepared my sub made the experience 100% better definitely will be coming back he was so nice to every one that came in that door my son included. That topped any other location I’ve been to.“

“Haven't even taken a bite of my food yet and I already know that it will be good. The old man working there was extremely kind and professional. I did not get his name and I wish I did. He is an older man with glasses and came off as Italian. The woman he was working with, seemed like she was zonked out on drugs. To be able to still be professional and kind while working with a coworker like that says alot. Props to you my friend because you are doing an amazing job and made subway feel like it used to feel. It gave old deli vibes. I will be back soon to make sure I mention your name.“

“I went to Subway and thru the drive thru. The staff are friendly and made my sandwich just like I ordered it. They were fast and even when I asked them to cut it into quarters they did so. It was a foot long sandwich so I could eat it easily.“

“This is hands down the best location to do your business. Under new management, with Queen Kelli and her crew you will be well taken care of. Thank you for the consistent great service.. keep up the good work.I know West Salem appreciates you all. Cali“

“Lady i accidentally called sir today made me a beautiful 5 meat Italian 😅
She was super friendly and the atmosphere of the restaurant is prime and relaxing.
Asked her to make my sandwich how she would and it was delectable 😋“

“I came through the drive thru on Saturday and the gal the window was so nice! She was sweet and funny and the girl that made my sandwich put OMG when I tell you Iv never been so happy with my sandwich!! I always put extra on my veggies and almost never get extra but this girl made it so perfect and it was delicious! The food is a huge part of the experience but also so is the customer service and these ladies did such a wonderful job! I think they should be recognized for that! 💕“