3.8
Good
422 Reviews
2999 Street Road, Bensalem
Customers’ favorites
- New England Clam Chowder
- Crab Fries with Cheese
- Jumbo Lump Crab Cakes
- Crab Cake Sandwich
“After the Common show Friday March 15th, we decided to grab a bite at Chickie & Pete's. Unfortunately after that our #GirlsTrip went into a spiral. SOMEHOW a little over an hour after the server "MAGGIE" took possession of her Visa debit card, said card was used to make 2 online casino gambling transactions. The next day when the fraudulent transactions were discovered the 1st for $200, the 2nd for $100, she contacted her bank & they canceled her card. A major inconvenience especially when you use your card for automatic bill paying. I immediately contacted the Parx casino call center for information & I also placed a call to Chickie & Pete's. The casino told us to come in & file a report with security. I received a call back almost immediately from C&P's Asst. Gen Manager "Sue" & was told she'd look into it. When we arrived back to the casino, security refered her to the Bensalem, Pa PD & she made a criminal report with them. AGM Sue, a very dismissive & unapologetic woman, said she reviewed the camera footage and found no wrongdoing on her employee's part...case closed!! When I asked her if the card had ever left Maggie's hands, she snapped "I will NOT be interrogated by YOU"!! but did eventually confirm that NO ONE other than Maggie had had possession of the card. She then asked if my friend was sure she didn't make the transactions herself or give her card to someone or perhaps lose it? The problem with these half hearted attempts at dismissing us was #1....her card went immediately back into her wallet after Maggie returned it to her so no it was not lost, stolen or given to anyone. And #2... unlike myself, my friend is not a gambler & even if she were, why in the world would she be in an actual casino (which is where we remained after eating) when the theft was committed & use an online casino/gambling app? So NO, none of those scenarios makes much sense but I guess she had to come up with ANYTHING that might dispel responsibility away from herself, Maggie & C&Ps. OR perhaps Sue is just purposely naïve of how easy it is to obtain the CC#, CVV code & EXP date from a patrons card using perhaps a cell phone's camera to capture such info for later use. The fact that someone is careful enough to not get caught on camera committing the act, is just a testament to how good they've become at doing it. So if you decide to patronize this establishment, THINK TWICE before using your credit card and especially think twice before using your debit card!!”