“Tried the table service facilitated by the app. A very nice young man brought my food on a tray, soda filled, fries over filled- thanked me and asked me if there was anything else he could do for me.
UPDATE: to my delight he looped back around and asked if everything was going well. Then he asked if he could clear my table- this is service I am hard pressed to find at true sit down restaurants. I looked for a name badge. But, did not find one. I hope he is treated very well.“
“Holy craparoonie when I tell you these people are so sweet it's crazy, a worker came over and was extremely polite and later asked if everything was okay and stuff like in other restaurants it's crazy. He needs a raise ASAP idk what motivates him to lock in like this but GOOD ON HIM. We need more people like him!“
“We're driving from NYC to RVA, and had to stop here randomly for foods and potty with the kiddos. It sounds weird, but the burgers had the perfect grease ratio, cheese perfectly melted, and the fries were fresh and top notch. Bathrooms were clean and that one random car in the drive thru didn't run my son and me over. 5/5 would stop here randomly again. My kids also say the nuggets were *chefs kiss*, and they've had their fair share of nuggets.“
“I want to recognize Keesha at the Arsenal Road McDonald’s for her outstanding customer service.
Week after week, Keesha greets me with a warm smile, a positive attitude, and genuine kindness. She consistently goes above and beyond to make sure my order is correct and that everything is taken care of.
What especially stands out is her attention to detail. When I order kids’ meals, she often opens the bags and double-checks everything to make sure the order is complete and accurate. That level of care is rare and greatly appreciated.
She is always patient, addresses my questions thoroughly, and makes every visit a pleasant experience. Employees like Keesha truly make a difference and reflect very positively on this location.
Thank you, Keesha, for your excellent service, professionalism, and care. You are a tremendous asset to the Arsenal Road McDonald’s team.“
“I have been to alot of McDonald's in my life time. But this one is very clean. The staff is great. Drive through to inside they are always friendly. Even though there are alot of teens working. I like to see that cuz you don't seen that much anymore.
Have a great day“
“I arrived to attempt to receive a family member's order that wasn’t correct. I was met by an individual whom I didn’t particularly care for…. Eventually the manager came. She was very professional, humble and respectful. She honored my request immediately! I’m very thankful for her!! Thank you so much boo !“
“I went through the drive through on 6/10/26 at 9:25 am and bought an Egg McMuffin. I just want to commend whoever cooked the eggs this morning. Often times the eggs are overdone and are rubbery but mine was cooked to perfection. I know this seems trivial, but it was that good that I had to post a review. Keep up the great work! This McDonalds is one of the better ones in the area.“