Chick-fil-A in Columbia

“Stopped off here after shopping at Marshall's. Gentlemen (40s maybe 50) with Beard and Older lady were working the Drive thru. Gentlemen was complimentary on my Teal Jeep Wrangler and Matching Tire Cover. He was very pleasant during my money transaction. Love great customer service. Go Harbison!“

“Clean, they messed up order a few times but no big deal because we had a very specific request for certain items. Staff greet you on the way in. Best of all, this is another great restaurant just in that the employees say “My Pleasure!”“

“Kind gestures go a long way.
You know we dont know what people may be going through when you come across them. That word or little kind gesture goes a long way. I couldn't allow this day to go by without giving Chick-fil-A #7515 on Two Notch Rd Columbia, SC. thier flowers.
Congratulations on serving me well. 🥰❤️😇 #loved“

“Made a quick pit stop here on a road trip, as it was right off I-77.

Since I got there only about 5 minutes after they opened (6:35am), I didn’t have to wait long at all for my food. The employee at the counter was also extremely friendly and nice.

The food was phenomenal. Hot, fresh, and high quality. I’ve had CFA food before at many different locations, but this was the best taste experience I’ve ever had.

Thanks folks for a nice experience. Will be back the next time I’m in Columbia.“

“I had a great experience today at Chick-fil-A thanks to Kalei, who was in training. Even while learning, Kalei was friendly, professional, patient, and had such a positive attitude. You could tell they genuinely cared about giving great customer service and making sure everything was right. It’s always nice to see someone working hard and staying kind under pressure. Definitely a great addition to the team — keep up the amazing work, Kalei!“

“Because the restaurant is always busy and crowded I barely come but when I do the service is always great, I always get all my condiments, order is correct. I just had them a couple days ago and it hit the spot. My issues were that they forgot to put my fries from the 2 combos in the bag so I had to go back luckily I just drove across the road just to get out the way due to the high traffic to check the bag. The other issue I had on this visit and has happened another time before is. If I have to wait on fresh Mac and cheese to complete my order, I expect to have some type of the baked cheese from the top as well but I didn't have any so that was a disappointment because I can understand if that wasn't a fresh pan but it was and I had to wait for it so to not have no cheese (and this is one of my favorite foods Mac and cheese) was a let down a little. Other than that everything was great.“

“Stopped by Chick-fil-A to try the new Jalapeño Ranch Club, and I’ve got to say—it was really good. The chicken was crispy, the flavor had just the right amount of spice, and everything came together well. It was fresh, hot, and honestly hit the spot.
Now I’ll be real—my experiences here over the past year haven’t been the best. The food just hadn’t been consistent, and it didn’t feel like the quality I was used to. But this visit? This felt like a turnaround.
If this is the direction they’re heading again, I’m here for it. Definitely a solid meal this time around.“

“Went at the worst time lunch hour. Line was rap around the restaurant, however line was moving quickly.
Those servers that work the drive thru line were really moving and moving with a friendly smile.
Wonderful customer service, HATS OFF THE DRIVE THRU CREW!!“