3.4
Good
201 Reviews
2075 North Germantown Parkway, Cordova · 4.47 miles
Customers’ favorites
- Crazy Combo Crazy Bread & Crazy Sauce
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“Let me preface by saying the pizza we got was probably the best we have ever had from LC. However, the service yesterday… not so much. I order an extra most bestest and a bag of bread. Told the guy I don’t need the sauce and didn’t want to waste it. I pay via card. He puts a pizza box and a smaller box on the counter. It’s been a minute since I’ve been to a LC so I’m like hey the bread comes in a box now? And open it..: it was cheesy bread. I tell the guy and he makes an excuse that he put in bag of bread and just wasn’t paying attention and apologized and takes the cheesy bread to exchange for a bag of bread. I say ok and ask but did you charge me for cheesy bread (which costs more). He said no that he put in the breadsticks. He gives us the bread to go with the pizza and I ask for the receipt. He seemed uncomfortable but gave it to me. He did charge me for cheesy bread so I show him. You could tell he knew and said he’d go get a manager and walked away. He comes back and says he will just give me $1 out of the register. I say no, that’s not even the right amount - cheesy bread is $4.99 and breadsticks are $3.50. He sighs and goes back to the back. I can hear a woman talking but not make out what they say. He came back again and this time gave me $1.50 out of the register. It’s not about the 1.50 - it’s about the fact that the employee gave me the wrong food, lied about overcharging me, attempted to keep my money and in the end still did not properly rectify it. He should have refunded me and recharged me the correct amount for the goods I purchased. In the end it wasn’t worth the hassle for a few more cents I was overcharged. If he had just admitted his mistake initially, I probably would have not bothered with the refund and just bought bread in addition to the pizza and cheesy bread. No manager ever came to the front. No clue if it threw the drawer off at close. As I said at the beginning though, best LC pizza we have ever had so they definitely did something right on that end. Just please train the employees to do their job correctly. The guy was polite during it all though so he definitely did good on that end!”
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